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<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'> I
have a customer with a PRI connecting to a 2851. We are getting the calling
number phone number but they would like to know if they can get the name as
well. I am not sure if the phone company is sending it to me or if I do not
have something enabled either in the router or Call Manager. Can someone take a
look at this debug ccapi inout and debug isdn q931 to see if the phone company
is sending me the information or not. I am calling from number
417-888-4900 and I am calling <font color=black><span style='color:black'>2605893584
on the inside. I would like the name of the person calling to show up on the IP
phones as well as the number. Thanks a lot for your help.</span></font><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=black face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:black'>Jan 23 14:02:28:
//-1/A1DFB15998FA/CCAPI/cc_api_display_ie_subfields:<br>
cc_api_call_setup_ind_common:<br>
cisco-username=<br>
----- ccCallInfo IE subfields -----<br>
cisco-ani=4178884900<br>
cisco-anitype=2<br>
cisco-aniplan=1<br>
cisco-anipi=0<br>
cisco-anisi=3<br>
dest=2605893584<br>
cisco-desttype=2<br>
cisco-destplan=1<br>
cisco-rdie=FFFFFFFF<br>
cisco-rdn=<br>
cisco-rdntype=-1<br>
cisco-rdnplan=-1<br>
cisco-rdnpi=-1<br>
cisco-rdnsi=-1<br>
cisco-redirectreason=-1<br>
Jan 23 14:02:28: //-1/A1DFB15998FA/CCAPI/cc_api_call_setup_ind_common:<br>
Interface=0x4792C24C, Call Info(<br>
Calling Number=4178884900(TON=National, NPI=ISDN,
Screening=Network, Presentation=Allowed),<br>
Called Number=2605893584(TON=National, NPI=ISDN),<br>
Calling Translated=FALSE, Subsriber Type Str=RegularLine,
FinalDestinationFlag=TRUE,<br>
Incoming Dial-peer=100, Progress Indication=ORIGINATING SIDE IS
NON ISDN(3), Calling IE Present=TRUE,<br>
<st1:Street w:st="on"><st1:address w:st="on">Source Trkgrp Route</st1:address></st1:Street>
Label=, <st1:Street w:st="on"><st1:address w:st="on">Target Trkgrp Route</st1:address></st1:Street>
Label=, CLID Transparent=FALSE), Call Id=-1<br>
Jan 23 14:02:28: //-1/A1DFB15998FA/CCAPI/ccCheckClipClir:<br>
In: Calling Number=4178884900(TON=National, NPI=ISDN,
Screening=Network, Presentation=Allowed)<br>
Jan 23 14:02:28: //-1/A1DFB15998FA/CCAPI/ccCheckClipClir:<br>
Out: Calling Number=4178884900(TON=National, NPI=ISDN,
Screening=Network, Presentation=Allowed)<br>
Jan 23 14:02:28: //17986/A1DFB15998FA/CCAPI/cc_api_call_setup_ind_common:<br>
Set Up Event Sent;<br>
Call Info(Calling Number=4178884900(TON=National, NPI=ISDN,
Screening=Network, Presentation=Allowed),<br>
Called Number=2605893584(TON=National, NPI=ISDN))<br>
Jan 23 14:02:28: //17986/A1DFB15998FA/CCAPI/cc_process_call_setup_ind:<br>
Event=0x473E2600<br>
Jan 23 14:02:28: //17986/A1DFB15998FA/CCAPI/ccCallSetContext:<br>
Context=0x47C4A7F0<br>
Jan 23 14:02:28: //17986/A1DFB15998FA/CCAPI/cc_process_call_setup_ind:<br>
>>>>CCAPI handed cid 17986 with tag 100 to app
"_ManagedAppProcess_Default"<br>
Jan 23 14:02:28: //17986/A1DFB15998FA/CCAPI/ccCallProceeding:<br>
Progress Indication=NULL(0)<br>
Jan 23 14:02:28: //17986/A1DFB15998FA/CCAPI/ccCallSetupRequest:<br>
Destination=, Calling IE Present=TRUE, Mode=0,<br>
Outgoing Dial-peer=6, Params=0x47C584C0, Progress
Indication=ORIGINATING SIDE IS NON ISDN(3)<br>
Jan 23 14:02:28: //17986/A1DFB15998FA/CCAPI/ccCheckClipClir:<br>
In: Calling Number=4178884900(TON=National, NPI=ISDN,
Screening=Network, Presentation=Allowed)<br>
Jan 23 14:02:28: //17986/A1DFB15998FA/CCAPI/ccCheckClipClir:<br>
Out: Calling Number=4178884900(TON=National, NPI=ISDN,
Screening=Network, Presentation=Allowed)<br>
Jan 23 14:02:28: //17986/A1DFB15998FA/CCAPI/ccCallSetupRequest:<br>
Destination Pattern=2605893584, Called Number=2605893584, Digit
Strip=FALSE<br>
Jan 23 14:02:28: //17986/A1DFB15998FA/CCAPI/ccCallSetupRequest:<br>
Calling Number=4178884900(TON=National, NPI=ISDN, Screening=Network,
Presentation=Allowed),<br>
Called Number=2605893584(TON=National, NPI=ISDN),<br>
Redirect Number=, Display Info=<br>
Account Number=, Final Destination Flag=TRUE,<br>
Guid=A1DFB159-8B79-11DA-98FA-001562952430, Outgoing Dial-peer=6<br>
Jan 23 14:02:28: //17986/A1DFB15998FA/CCAPI/cc_api_display_ie_subfields:<br>
ccCallSetupRequest:<br>
cisco-username=<br>
----- ccCallInfo IE subfields -----<br>
cisco-ani=4178884900<br>
cisco-anitype=2<br>
cisco-aniplan=1<br>
cisco-anipi=0<br>
cisco-anisi=3<br>
dest=2605893584<br>
cisco-desttype=2<br>
cisco-destplan=1<br>
cisco-rdie=FFFFFFFF<br>
cisco-rdn=<br>
cisco-rdntype=-1<br>
cisco-rdnplan=-1<br>
cisco-rdnpi=-1<br>
cisco-rdnsi=-1<br>
cisco-redirectreason=-1<br>
Jan 23 14:02:28: //17986/A1DFB15998FA/CCAPI/ccIFCallSetupRequestPrivate:<br>
Interface=0x46F9A2F4, Interface Type=1, Destination=, Mode=0x0,<br>
Call Params(Calling Number=4178884900(TON=National, NPI=ISDN,
Screening=Network, Presentation=Allowed),<br>
Called Number=2605893584(TON=National, NPI=ISDN), Calling
Translated=FALSE,<br>
Subsriber Type Str=RegularLine, FinalDestinationFlag=TRUE,
Outgoing Dial-peer=6, Call Count On=FALSE,<br>
Source Trkgrp Route Label=, Target Trkgrp Route Label=,
tg_label_flag=0, Application Call Id=)<br>
Jan 23 14:02:28: //17987/A1DFB15998FA/CCAPI/ccIFCallSetupRequestPrivate:<br>
SPI Call Setup Request Is Success; Interface Type=1, FlowMode=1<br>
Jan 23 14:02:28: //17987/A1DFB15998FA/CCAPI/ccCallSetContext:<br>
Context=0x47C58470<br>
Jan 23 14:02:28: //17986/A1DFB15998FA/CCAPI/ccSaveDialpeerTag:<br>
Outgoing Dial-peer=6<br>
Jan 23 14:02:28: //17987/A1DFB15998FA/CCAPI/cc_api_set_called_ccm_detected:<br>
CallInfo(called ccm detected=TRUE ccmVersion 1)<br>
Jan 23 14:02:28: //17987/A1DFB15998FA/CCAPI/cc_api_call_proceeding:<br>
Interface=0x45A18284, Progress Indication=NULL(0)<br>
Jan 23 14:02:28: //17987/A1DFB15998FA/CCAPI/cc_api_set_called_ccm_detected:<br>
CallInfo(called ccm detected=TRUE ccmVersion 1)<br>
Jan 23 14:02:28: //17987/A1DFB15998FA/CCAPI/cc_api_set_delay_xport:<br>
CallInfo(delay xport=TRUE)<br>
Jan 23 14:02:28: //17987/A1DFB15998FA/CCAPI/cc_api_call_alert:<br>
Interface=0x45A18284, Progress Indication=NULL(0), Signal
Indication=SIGNAL RINGBACK(1)<br>
Jan 23 14:02:28: //17987/A1DFB15998FA/CCAPI/cc_api_call_alert:<br>
Call Entry(Retry Count=0, Responsed=TRUE)<br>
Jan 23 14:02:28: //17987/A1DFB15998FA/CCAPI/cc_api_set_called_ccm_detected:<br>
CallInfo(called ccm detected=TRUE ccmVersion 1)<br>
Jan 23 14:02:28: //17987/A1DFB15998FA/CCAPI/cc_api_call_notify:<br>
Data Bitmask=0x7, Interface=0x45A18284, Call Id=17987<br>
Jan 23 14:02:28: //17986/A1DFB15998FA/CCAPI/ccCallAlert:<br>
Progress Indication=NULL(0), Signal Indication=SIGNAL RINGBACK(1)<br>
Jan 23 14:02:28: //17986/A1DFB15998FA/CCAPI/ccCallAlert:<br>
Call Entry(Responsed=TRUE, AlertSent=TRUE)<br>
Jan 23 14:02:28: //17986/A1DFB15998FA/CCAPI/ccCallNotify:<br>
Data Bitmask=0x7, Call Id=17986<br>
Jan 23 14:02:28: //17987/A1DFB15998FA/CCAPI/cc_api_set_called_ccm_detected:<br>
CallInfo(called ccm detected=TRUE ccmVersion 1)<br>
Jan 23 14:02:28: //17987/A1DFB15998FA/CCAPI/cc_api_call_notify:<br>
Data Bitmask=0x7, Interface=0x45A18284, Call Id=17987<br>
Jan 23 14:02:28: //17986/A1DFB15998FA/CCAPI/ccCallNotify:<br>
Data Bitmask=0x7, Call Id=17986<br>
Jan 23 14:02:28: //17987/A1DFB15998FA/CCAPI/cc_api_call_connected:<br>
Interface=0x45A18284, Data Bitmask=0x1, Progress
Indication=NULL(0),<br>
Connection Handle=0<br>
Jan 23 14:02:28: //17987/A1DFB15998FA/CCAPI/cc_api_call_connected:<br>
Call Entry(Connected=TRUE, Responsed=TRUE, Retry Count=0)<br>
Jan 23 14:02:28: //17986/A1DFB15998FA/CCAPI/ccGenerateToneInfo:<br>
Stop Tone On Digit=FALSE, Tone=Null,<br>
Tone Direction=Network, Params=0x0, Call Id=17986<br>
Jan 23 14:02:28: //17986/xxxxxxxxxxxx/CCAPI/ccConferenceCreate:<br>
(confID=0x45A1350C, callID1=0x4642, callID2=0x4643, tag=0x0)<br>
Jan 23 14:02:28: //17986/A1DFB15998FA/CCAPI/ccConferenceCreate:<br>
Conference Id=0x45A1350C, Call Id1=17986, Call Id2=17987, Tag=0x0<br>
Jan 23 14:02:28: //17986/xxxxxxxxxxxx/CCAPI/cc_api_bridge_done:<br>
Conference Id=0x227D, Source Interface=0x4792C24C, Source Call
Id=17986,<br>
Destination Call Id=17987, Disposition=0x0, Tag=0xFFFFFFFF<br>
Jan 23 14:02:28: //17987/xxxxxxxxxxxx/CCAPI/cc_api_get_xcode_stream:</span></font><o:p></o:p></p>
<p class=MsoNormal><font size=2 color=black face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:black'>Jan 23 14:02:28: cc_api_get_xcode_stream
: 4160<br>
Jan 23 14:02:28: //17987/xxxxxxxxxxxx/CCAPI/cc_api_bridge_done:<br>
Conference Id=0x227D, Source Interface=0x46F9A2F4, Source Call
Id=17987,<br>
Destination Call Id=17986, Disposition=0x0, Tag=0x0<br>
Jan 23 14:02:28: //17986/A1DFB15998FA/CCAPI/cc_generic_bridge_done:<br>
Conference Id=0x227D, Source Interface=0x46F9A2F4, Source Call
Id=17987,<br>
Destination Call Id=17986, Disposition=0x0, Tag=0x0<br>
Jan 23 14:02:28: //17986/A1DFB15998FA/CCAPI/ccConferenceCreate:<br>
Call Entry(Conference Id=0x227D, Destination Call Id=17987)<br>
Jan 23 14:02:28: //17987/A1DFB15998FA/CCAPI/ccConferenceCreate:<br>
Call Entry(Conference Id=0x227D, Destination Call Id=17986)<br>
Jan 23 14:02:28: //17986/A1DFB15998FA/CCAPI/cc_api_caps_ind:<br>
Destination Interface=0x46F9A2F4, Destination Call Id=17987,
Source Call Id=17986,<br>
Caps(Codec=0x1, Fax Rate=0x1, Vad=0x1,<br>
Modem=0x2, Codec Bytes=20, Signal Type=3)<br>
Jan 23 14:02:28: //17986/A1DFB15998FA/CCAPI/cc_api_caps_ind:<br>
Caps(Playout Mode=1, Playout Initial=60(ms), Playout Min=40(ms),<br>
Playout Max=250(ms), Fax Nom=300(ms))<br>
Jan 23 14:02:28: //17986/A1DFB15998FA/CCAPI/cc_process_notify_bridge_done:<br>
Conference Id=0x227D, Call Id1=17986, Call Id2=17987<br>
Jan 23 14:02:28: //17987/A1DFB15998FA/CCAPI/cc_api_caps_ind:<br>
Destination Interface=0x4792C24C, Destination Call Id=17986,
Source Call Id=17987,<br>
Caps(Codec=0x1, Fax Rate=0x2, Vad=0x1,<br>
Modem=0x0, Codec Bytes=160, Signal Type=2)<br>
Jan 23 14:02:28: //17987/A1DFB15998FA/CCAPI/cc_api_caps_ind:<br>
Caps(Playout Mode=1, Playout Initial=60(ms), Playout Min=40(ms),<br>
Playout Max=250(ms), Fax Nom=300(ms))<br>
Jan 23 14:02:28: //17987/A1DFB15998FA/CCAPI/cc_api_caps_ack:<br>
Destination Interface=0x4792C24C, Destination Call Id=17986,
Source Call Id=17987,<br>
Caps(Codec=g711ulaw(0x1), Fax Rate=FAX_RATE_VOICE(0x2),
Vad=OFF(0x1),<br>
Modem=OFF(0x0), Codec Bytes=160, Signal Type=2, Seq Num
Start=9064)<br>
Jan 23 14:02:28: //17986/A1DFB15998FA/CCAPI/cc_api_caps_ack:<br>
Destination Interface=0x46F9A2F4, Destination Call Id=17987,
Source Call Id=17986,<br>
Caps(Codec=g711ulaw(0x1), Fax Rate=FAX_RATE_VOICE(0x2),
Vad=OFF(0x1),<br>
Modem=OFF(0x0), Codec Bytes=160, Signal Type=2, Seq Num
Start=9064)<br>
Jan 23 14:02:28: //17986/A1DFB15998FA/CCAPI/ccCallConnect:<br>
Progress Indication=NULL(0), Data Bitmask=0x1<br>
Jan 23 14:02:28: //17986/A1DFB15998FA/CCAPI/ccCallConnect:<br>
Call Entry(Connected=TRUE, Responsed=TRUE)<br>
Jan 23 14:02:28: //17986/A1DFB15998FA/CCAPI/cc_api_voice_mode_event:<br>
Call Id=17986<br>
Jan 23 14:02:28: //17986/A1DFB15998FA/CCAPI/cc_api_voice_mode_event:<br>
Call Entry(Context=0x47C4A7F0)<br>
Jan 23 14:02:28: %ISDN-6-CONNECT: Interface Serial0/1/0:0 is now connected to
4178884900 N/A<br>
Jan 23 14:02:31: %ISDN-6-DISCONNECT: Interface Serial0/1/0:0 disconnected
from 4178884900 , call lasted 3 seconds<br>
Jan 23 14:02:31: //17986/A1DFB15998FA/CCAPI/cc_api_call_disconnected:<br>
Cause Value=127, Interface=0x4792C24C, Call Id=17986<br>
Jan 23 14:02:31: //17986/A1DFB15998FA/CCAPI/cc_api_call_disconnected:<br>
Call Entry(Responsed=TRUE, Cause Value=127, Retry Count=0)<br>
Jan 23 14:02:31: //17986/A1DFB15998FA/CCAPI/ccConferenceDestroy:<br>
Conference Id=0x227D, Tag=0x0<br>
Jan 23 14:02:31: //17986/xxxxxxxxxxxx/CCAPI/cc_api_bridge_drop_done:<br>
Conference Id=0x227D, Source Interface=0x4792C24C, Source Call
Id=17986,<br>
Destination Call Id=17987, Disposition=0x0, Tag=0x0<br>
Jan 23 14:02:31: //17987/xxxxxxxxxxxx/CCAPI/cc_api_bridge_drop_done:<br>
Conference Id=0x227D, Source Interface=0x46F9A2F4, Source Call
Id=17987,<br>
Destination Call Id=17986, Disposition=0x0, Tag=0x0<br>
Jan 23 14:02:31: //17986/A1DFB15998FA/CCAPI/cc_generic_bridge_done:<br>
Conference Id=0x227D, Source Interface=0x46F9A2F4, Source Call
Id=17987,<br>
Destination Call Id=17986, Disposition=0x0, Tag=0x0<br>
Jan 23 14:02:31: //17986/A1DFB15998FA/CCAPI/ccCallDisconnect:<br>
Cause Value=127, Tag=0x0, Call Entry(Previous Disconnect Cause=0,
Disconnect Cause=127)<br>
Jan 23 14:02:31: //17986/A1DFB15998FA/CCAPI/ccCallDisconnect:<br>
Cause Value=127, Call Entry(Responsed=TRUE, Cause Value=127)<br>
Jan 23 14:02:31: //17986/A1DFB15998FA/CCAPI/cc_api_get_transfer_info:<br>
Transfer Number Is Null<br>
Jan 23 14:02:31: //17987/A1DFB15998FA/CCAPI/ccCallDisconnect:<br>
Cause Value=127, Tag=0x0, Call Entry(Previous Disconnect Cause=0,
Disconnect Cause=0)<br>
Jan 23 14:02:31: //17987/A1DFB15998FA/CCAPI/ccCallDisconnect:<br>
Cause Value=127, Call Entry(Responsed=TRUE, Cause Value=127)<br>
Jan 23 14:02:31: //17987/A1DFB15998FA/CCAPI/cc_api_get_transfer_info:<br>
Transfer Number Is Null<br>
Jan 23 14:02:31: //17987/A1DFB15998FA/CCAPI/cc_api_event_indication:<br>
Event=141, Call Id=17987<br>
Jan 23 14:02:31: //17987/A1DFB15998FA/CCAPI/cc_api_event_indication:<br>
Event Is Sent To Conferenced SPI(s) Directly<br>
Jan 23 14:02:31: //17986/A1DFB15998FA/CCAPI/cc_api_call_disconnect_done:<br>
Disposition=0, Interface=0x4792C24C, Tag=0x0, Call Id=17986,<br>
Call Entry(Disconnect Cause=127, Voice Class Cause Code=0, Retry
Count=0)<br>
Jan 23 14:02:31: //17986/A1DFB15998FA/CCAPI/cc_api_call_disconnect_done:<br>
Call Disconnect Event Sent<br>
Jan 23 14:02:33: //17987/A1DFB15998FA/CCAPI/cc_api_call_disconnect_done:<br>
Disposition=0, Interface=0x45A18284, Tag=0x0, Call Id=17987,<br>
Call Entry(Disconnect Cause=127, Voice Class Cause Code=0, Retry
Count=0)<br>
Jan 23 14:02:33: //17987/A1DFB15998FA/CCAPI/cc_api_call_disconnect_done:<br>
Call Disconnect Event Sent</span></font><o:p></o:p></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=black face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:black'>debug isdn q931<br>
debug isdn q931
is
ON.</span></font><o:p></o:p></p>
<p class=MsoNormal><font size=2 color=black face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:black'>Jan 23 14:03:02: ISDN Se0/1/0:23 Q931: RX
<- SETUP pd = 8 callref = 0x01F6<br>
Bearer Capability i = 0x8090A2<br>
Standard = CCITT<br>
Transfer Capability = Speech<br>
Transfer Mode = Circuit<br>
Transfer Rate = 64 kbit/s<br>
Channel ID i = 0xA98381<br>
Exclusive, Channel 1<br>
<st1:place w:st="on"><st1:City
w:st="on">Progress</st1:City> <st1:State w:st="on">Ind</st1:State></st1:place>
i = 0x8283 - Origination address is non-ISDN<br>
Calling Party Number i = 0x2183,
'4178884900'<br>
Plan:ISDN, Type:National<br>
Called Party Number i = 0xA1,
'2605893584'<br>
Plan:ISDN, Type:National<br>
Jan 23 14:03:02: ISDN Se0/1/0:23 Q931: TX -> CALL_PROC pd = 8 callref
= 0x81F6<br>
Channel ID i = 0xA98381<br>
Exclusive, Channel 1<br>
Jan 23 14:03:02: ISDN Se0/1/0:23 Q931: TX -> ALERTING pd = 8 callref =
0x81F6<br>
Jan 23 14:03:02: ISDN Se0/1/0:23 Q931: TX -> CONNECT pd = 8 callref =
0x81F6<br>
Jan 23 14:03:02: ISDN Se0/1/0:23 Q931: RX <- CONNECT_ACK pd = 8
callref = 0x01F6<br>
Jan 23 14:03:02: %ISDN-6-CONNECT: Interface Serial0/1/0:0 is now connected to
4178884900 N/A<br>
Jan 23 14:03:06: ISDN Se0/1/0:23 Q931: RX <- DISCONNECT pd = 8 callref
= 0x01F6<br>
Cause i = 0x8AFF - Interworking
error; unspecified<br>
Jan 23 14:03:06: %ISDN-6-DISCONNECT: Interface Serial0/1/0:0 disconnected
from 4178884900 , call lasted 3 seconds<br>
Jan 23 14:03:06: ISDN Se0/1/0:23 Q931: TX -> RELEASE pd = 8 callref =
0x81F6<br>
Jan 23 14:03:06: ISDN Se0/1/0:23 Q931: RX <- RELEASE_COMP pd = 8
callref = 0x01F6</span></font><o:p></o:p></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Thanks,</span></font><o:p></o:p></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Bill Riley</span></font><o:p></o:p></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>briley@jackhenry.com</span></font><o:p></o:p></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> </span><o:p></o:p></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
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