<br><font size=2 face="sans-serif">currently on CCM 4.1 it is 96 for the entire cluster</font>
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<br><font size=2 face="sans-serif">Thanks,<br>
__________________________<br>
Craig Staffin<br>
Network Analyst<br>
Global Network and Telecomunnications<br>
Rockwell Automation<br>
cmstaffin@ra.rockwell.com<br>
(414) 382-2309<br>
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<td><font size=1 face="sans-serif"><b>"Ortiz, Carlos" <CORTIZ@broward.org></b></font>
<br><font size=1 face="sans-serif">Sent by: cisco-voip-bounces@puck.nether.net</font>
<p><font size=1 face="sans-serif">01/25/2006 05:06 PM</font>
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<br><font size=1 face="sans-serif"> To: "Philip Walenta" <pwalenta@wi.rr.com>, "Bell, Joe" <Joe_Bell@adp.com>, "Tim Reimers" <tim.reimers@asheville.k12.nc.us>, "Tennisman" <nkhwaja@gmail.com></font>
<br><font size=1 face="sans-serif"> cc: cisco-voip@puck.nether.net</font>
<br><font size=1 face="sans-serif"> Subject: RE: [cisco-voip] Attendant Console install blues</font></table>
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<br><font size=2 color=#000080 face="Arial">Ok, I need to add about 6-7 for one location, so that should be ok…..</font>
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<br><font size=2 color=#000080 face="Arial">Thanks….</font>
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<br><font size=2 face="Tahoma"><b>From:</b> Philip Walenta [mailto:pwalenta@wi.rr.com] <b><br>
Sent:</b> Wednesday, January 25, 2006 6:05 PM<b><br>
To:</b> Ortiz, Carlos; 'Bell, Joe'; 'Tim Reimers'; 'Tennisman'<b><br>
Cc:</b> cisco-voip@puck.nether.net<b><br>
Subject:</b> RE: [cisco-voip] Attendant Console install blues</font>
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<br><font size=2 color=blue face="Arial">I want to say it was like 96 clusterwide as of about 2 years ago.</font>
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<br><font size=2 face="Tahoma"><b>From:</b> cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b>On Behalf Of </b>Ortiz, Carlos<b><br>
Sent:</b> Wednesday, January 25, 2006 4:58 PM<b><br>
To:</b> Bell, Joe; Tim Reimers; Tennisman<b><br>
Cc:</b> cisco-voip@puck.nether.net<b><br>
Subject:</b> RE: [cisco-voip] Attendant Console install blues</font>
<br><font size=2 color=#000080 face="Arial">Any general numbers available on how many Consoles can be attached to a server/cluster? Or does this just have a weight assigned like the phones?</font>
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<br><font size=2 color=#000080 face="Arial">Carlos</font>
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<br><font size=2 face="Tahoma"><b>From:</b> cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b>On Behalf Of </b>Bell, Joe<b><br>
Sent:</b> Monday, January 23, 2006 4:41 PM<b><br>
To:</b> Tim Reimers; Tennisman<b><br>
Cc:</b> cisco-voip@puck.nether.net<b><br>
Subject:</b> RE: [cisco-voip] Attendant Console install blues</font>
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<br><font size=2 color=#000080 face="Arial">The only caveat I would add is the ac user password can be changed from the default of 12345. To do this, you need to edit a text file located in \Program Files\Cisco\CallManagerAttendant\etc. The text file your looking for is ACServer.properties. If you open that up with notepad, you will see the jtapi ac user account and a hash for the password. To change the password, you need a hash, which can be created, by running from the command line, acenc.exe (found in \Program Files\Cisco\CallManagerAttendant\bin). You run that exe from the command line with a password right after that. The exe spits out a hash of your word. Enter that hash in the ACServer.properties text file, then change the ac user password in the CCM user database and walla, a secured ac user is born.</font>
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<br><font size=2 color=#000080 face="Arial">One last trivial point, notice on the bottom of that ACServer.properties text file is a circular hunt group entry. Enter the NAME of the hunt group you want to be circular and walla, you now have a circular hunt group in 3.3(x).</font>
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<br><font size=2 color=#000080 face="Arial">Joe</font>
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<br><font size=2 face="Tahoma"><b>From:</b> cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b>On Behalf Of </b>Tim Reimers<b><br>
Sent:</b> Monday, January 23, 2006 12:26 PM<b><br>
To:</b> Tennisman<b><br>
Cc:</b> cisco-voip@puck.nether.net<b><br>
Subject:</b> RE: [cisco-voip] Attendant Console install blues</font>
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<br><font size=2 color=blue face="Arial">Installing the plugin is</font>
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<br><a href="http://your-callmanager/ccmAdmin/install.asp"><font size=2 color=blue face="Arial"><u>http://your-callmanager/ccmAdmin/install.asp</u></font></a>
<br><font size=2 color=blue face="Arial">That should list the Attendant Console plugin on your CCM for local install.</font>
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<br><font size=2 color=blue face="Arial">I saved mine to a network share so I didn't have to log into the CCM again and again from each workstation.</font>
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<br><font size=2 color=blue face="Arial">Be sure that the phone has a user set up in Global Directory (CCM menu, User>>Add User)</font>
<br><font size=2 color=blue face="Arial">The user must be associated to the phone, and have CTI rights (checkbox)</font>
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<br><font size=2 color=blue face="Arial">The user logs into Attendant Console with their own username/password combo </font>
<br><font size=2 color=blue face="Arial">the 'AC' user is what controls the lines from the CCM to inform the user as to status of others lines etc...</font>
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<br><font size=2 color=blue face="Arial">It's reasonably straightforward-- making sure that the 'ac' user is associated with all the phones you want to use Attendant Console with is the key thing.</font>
<br><font size=2 color=blue face="Arial">I didn't 'get' the part about the 'ac' user at first-- tried to make up my own name for that user, etc- -- HAVE to use it the way Cisco says in the below doc.</font>
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<br><font size=2 color=blue face="Arial">This is the directions for configuring Attendant Console-</font>
<br><a href=http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_administration_guide_chapter09186a00801ecf89.html><font size=2 color=blue face="Arial"><u>http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_administration_guide_chapter09186a00801ecf89.html</u></font></a>
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<br><font size=2 face="Tahoma"><b>From:</b> cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b>On Behalf Of </b>Tennisman<b><br>
Sent:</b> Sunday, January 22, 2006 10:21 AM<b><br>
To:</b> cisco-voip@puck.nether.net<b><br>
Subject:</b> [cisco-voip] Attendant Console install blues</font>
<br><font size=3 face="Times New Roman">Does anyone know the exact steps(beyond saying that it's a plugin) or a url to install CallManager 4.1's Attendant Console 1.3 on a Windows XP machine? <br>
-Tennisman </font>
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