<html xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:st1="urn:schemas-microsoft-com:office:smarttags" xmlns="http://www.w3.org/TR/REC-html40">
<head>
<meta http-equiv=Content-Type content="text/html; charset=us-ascii">
<meta name=Generator content="Microsoft Word 11 (filtered medium)">
<o:SmartTagType namespaceuri="urn:schemas-microsoft-com:office:smarttags"
name="Street"/>
<o:SmartTagType namespaceuri="urn:schemas-microsoft-com:office:smarttags"
name="address"/>
<o:SmartTagType namespaceuri="urn:schemas-microsoft-com:office:smarttags"
name="City"/>
<o:SmartTagType namespaceuri="urn:schemas-microsoft-com:office:smarttags"
name="place"/>
<!--[if !mso]>
<style>
st1\:*{behavior:url(#default#ieooui) }
</style>
<![endif]-->
<style>
<!--
/* Font Definitions */
@font-face
        {font-family:"Arial Narrow";
        panose-1:2 11 5 6 2 2 2 3 2 4;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
        {margin:0in;
        margin-bottom:.0001pt;
        font-size:12.0pt;
        font-family:"Times New Roman";}
a:link, span.MsoHyperlink
        {color:blue;
        text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
        {color:purple;
        text-decoration:underline;}
span.EmailStyle17
        {mso-style-type:personal-compose;
        font-family:Arial;
        color:windowtext;}
@page Section1
        {size:8.5in 11.0in;
        margin:1.0in 1.25in 1.0in 1.25in;}
div.Section1
        {page:Section1;}
-->
</style>
</head>
<body lang=EN-US link=blue vlink=purple>
<div class=Section1>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Hi,<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>I’ve recently installed Cisco Unity 4.04, using only
voice messaging and not unified messaging. I am having a problem with external
calls not being captured by Unity. If I place a call internally, I can leave a
voicemail without any problems. If I place a call externally, I’m
prompted to leave a message, but the message never reaches the subscriber’s
inbox. Please help.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Regards,<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<div>
<div>
<p class=MsoNormal><font size=1 color=black face="Arial Narrow"><span
style='font-size:8.0pt;font-family:"Arial Narrow";color:black'>Sechaba Mokoena
| Systems Engineer <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=1 color=black face="Arial Narrow"><span
style='font-size:8.0pt;font-family:"Arial Narrow";color:black'>KSS Technologies
(Pty) LTD.</span></font><font size=1 face="Arial Narrow"><span
style='font-size:8.0pt;font-family:"Arial Narrow"'><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=1 color=black face="Arial Narrow"><span
style='font-size:8.0pt;font-family:"Arial Narrow";color:black'>KSS Convergence
- Doing more with less</span></font><font size=1 face="Arial Narrow"><span
style='font-size:8.0pt;font-family:"Arial Narrow"'><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=1 color=gray face="Arial Narrow"><span
style='font-size:8.0pt;font-family:"Arial Narrow";color:gray'>(</span></font><strong><b><font
size=1 color=black face="Arial Narrow"><span style='font-size:8.0pt;font-family:
"Arial Narrow";color:black'>IP Phone</span></font></b></strong><font size=1
color=gray face="Arial Narrow"><span style='font-size:8.0pt;font-family:"Arial Narrow";
color:gray'>)</span></font><font size=1 color=black face="Arial Narrow"><span
style='font-size:8.0pt;font-family:"Arial Narrow";color:black'> </span></font><font
size=1 color=gray face="Arial Narrow"><span style='font-size:8.0pt;font-family:
"Arial Narrow";color:gray'>+27 11 5456300</span></font><font size=1
color=black face="Arial Narrow"><span style='font-size:8.0pt;font-family:"Arial Narrow";
color:black'>|</span></font><font size=1 color=gray face="Arial Narrow"><span
style='font-size:8.0pt;font-family:"Arial Narrow";color:gray'>(</span></font><strong><b><font
size=1 color=black face="Arial Narrow"><span style='font-size:8.0pt;font-family:
"Arial Narrow";color:black'>IP Phonedirect</span></font></b></strong><font
size=1 color=gray face="Arial Narrow"><span style='font-size:8.0pt;font-family:
"Arial Narrow";color:gray'>)</span></font><font size=1 color=black
face="Arial Narrow"><span style='font-size:8.0pt;font-family:"Arial Narrow";
color:black'> | </span></font><font size=1 color=gray face="Arial Narrow"><span
style='font-size:8.0pt;font-family:"Arial Narrow";color:gray'>+27 11 5456331</span></font><font
size=1 color=black face="Arial Narrow"><span style='font-size:8.0pt;font-family:
"Arial Narrow";color:black'>| </span></font><strong><b><font size=1
color=black face="Arial Narrow"><span style='font-size:8.0pt;font-family:"Arial Narrow";
color:black'>Fax</span></font></b></strong><font size=1 color=gray
face="Arial Narrow"><span style='font-size:8.0pt;font-family:"Arial Narrow";
color:gray'>)+27 11 545 6400</span></font><font size=1 color=black
face="Arial Narrow"><span style='font-size:8.0pt;font-family:"Arial Narrow";
color:black'>| </span></font><st1:place w:st="on"><st1:City w:st="on"><strong><b><font
size=1 color=black face="Arial Narrow"><span style='font-size:8.0pt;
font-family:"Arial Narrow";color:black'>Mobile</span></font></b></strong></st1:City></st1:place><font
size=1 color=black face="Arial Narrow"><span style='font-size:8.0pt;font-family:
"Arial Narrow";color:black'> </span></font><font size=1 color=gray
face="Arial Narrow"><span style='font-size:8.0pt;font-family:"Arial Narrow";
color:gray'>+27 84 798 6803 </span></font><font size=1 color=black
face="Arial Narrow"><span style='font-size:8.0pt;font-family:"Arial Narrow";
color:black'>|</span></font><font size=1 face="Arial Narrow"><span
style='font-size:8.0pt;font-family:"Arial Narrow"'><o:p></o:p></span></font></p>
<p class=MsoNormal><strong><b><font size=1 color=black face="Arial Narrow"><span
style='font-size:8.0pt;font-family:"Arial Narrow";color:black'>(e-mail</span></font></b></strong><font
size=1 color=gray face="Arial Narrow"><span style='font-size:8.0pt;font-family:
"Arial Narrow";color:gray'>)</span></font><font size=1 color=black
face="Arial Narrow"><span style='font-size:8.0pt;font-family:"Arial Narrow";
color:black'><a href="mailto:sechabam@kss.co.za">sechabam@kss.co.za</a></span></font><font
size=1 face="Arial Narrow"><span style='font-size:8.0pt;font-family:"Arial Narrow"'><o:p></o:p></span></font></p>
<p class=MsoNormal><strong><b><font size=1 color=black face="Arial Narrow"><span
style='font-size:8.0pt;font-family:"Arial Narrow";color:black'>(website</span></font></b></strong><font
size=1 color=gray face="Arial Narrow"><span style='font-size:8.0pt;font-family:
"Arial Narrow";color:gray'>)</span></font><font size=1 color=black
face="Arial Narrow"><span style='font-size:8.0pt;font-family:"Arial Narrow";
color:black'><a href="blocked::http://www.kss.co.za"><font color=black><span
style='color:black'>http://www.kss.co.za</span></font></a></span></font><font
size=1 face="Arial Narrow"><span style='font-size:8.0pt;font-family:"Arial Narrow"'><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=1 color=gray face="Arial Narrow"><span
style='font-size:8.0pt;font-family:"Arial Narrow";color:gray'>Block N, Central
Park, <st1:Street w:st="on"><st1:address w:st="on">400 16th Road</st1:address></st1:Street>,
Randjespark, Midrand, South <st1:place w:st="on">Africa</st1:place></span></font><font
size=1 face="Arial Narrow"><span style='font-size:8.0pt;font-family:"Arial Narrow"'><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=1 color=black face="Arial Narrow"><span
style='font-size:8.0pt;font-family:"Arial Narrow";color:black'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=1 color=black face="Arial Narrow"><span
style='font-size:8.0pt;font-family:"Arial Narrow";color:black'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=1 color=black face="Arial Narrow"><span
style='font-size:8.0pt;font-family:"Arial Narrow";color:black'>Toll Free
Support: 0861 6428 35</span></font><font size=1 color=blue face="Arial Narrow"><span
style='font-size:8.0pt;font-family:"Arial Narrow";color:blue'> </span></font><font
size=1 face="Arial Narrow"><span style='font-size:8.0pt;font-family:"Arial Narrow"'><o:p></o:p></span></font></p>
</div>
</div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
</div>
<DIV><FONT color=#0000ff>
<HR>
</FONT><FONT color=#400000>This message, including any attachments is intended
only for the </FONT><FONT color=#400000>persons or entity to which it is
addressed, and may contain </FONT><FONT color=#400000>privileged or confidential
information. Retransmission, dissemination, </FONT><FONT color=#400000>copying,
distribution, modification and / or publication of this message </FONT><FONT
color=#400000>by a person other than the intended recipient is strictly
prohibited by </FONT><FONT color=#400000>the sender. If you have received this
message in error, or you feel it is </FONT><FONT color=#400000>unacceptable
communication, a chain letter or offensive material of </FONT><FONT
color=#400000>any nature, please delete the material and any copies from all
systems </FONT><FONT color=#400000>and report it to:</FONT></DIV>
<DIV><A href="mailto:info@kss.co.za">info@kss.co.za</A></DIV>
<DIV>
<HR>
</DIV>
</body>
</html>