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<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Last week (Tim Reimers I think) suggested
to me that we set up a CM Hunt pilot and just have it broadcast to the
destination phones(in a line group). You still can use Attendant console to
manage the calls, but I think I actually like it better than using the AC
broadcast feature. I’d be interested to know what other folks are
doing, especially when you have a main DN that is being answered by multiple
attendants.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Carlos<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
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<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'>
cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b><span
style='font-weight:bold'>On Behalf Of </span></b>Brian Henry<br>
<b><span style='font-weight:bold'>Sent:</span></b> Tuesday, January 31, 2006
6:56 AM<br>
<b><span style='font-weight:bold'>To:</span></b> Jonathan Charles;
cisco-voip@puck.nether.net<br>
<b><span style='font-weight:bold'>Subject:</span></b> RE: [cisco-voip]
Attendant Console issue</span></font><o:p></o:p></p>
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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
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<p class=MsoNormal><font size=2 color=black face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:black'>Look at this link for which I am sure you
already have but you can always download for your reference.</span></font><o:p></o:p></p>
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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><a
href="http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_administration_guide_chapter09186a00803f3a8b.html#wp1146190">http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_administration_guide_chapter09186a00803f3a8b.html#wp1146190</a><o:p></o:p></span></font></p>
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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>Brian<o:p></o:p></span></font></p>
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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
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<p class=MsoNormal style='margin-bottom:12.0pt'><b><font size=2 face=Tahoma><span
style='font-size:10.0pt;font-family:Tahoma;font-weight:bold'>From:</span></font></b><font
size=2 face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'>
cisco-voip-bounces@puck.nether.net on behalf of Jonathan Charles<br>
<b><span style='font-weight:bold'>Sent:</span></b> Mon 1/30/2006 11:27 PM<br>
<b><span style='font-weight:bold'>To:</span></b> cisco-voip@puck.nether.net<br>
<b><span style='font-weight:bold'>Subject:</span></b> [cisco-voip] Attendant
Console issue</span></font><o:p></o:p></p>
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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>We have a CCM 3.3(4)es22 that has a main number, x4100, which hits an
Attendant Console pilot point, and a hunt group with one member, x4199, that
goes to Unity.<br>
<br>
If we bypass the AC Pilot Point, and go straight to Unity, everything is
peachy.<br>
<br>
If we hit the AC Pilot Point, we get a fast busy... and the system traces
complain that no potential matches exist (instead matching the [2-8]XXX
pattern...<br>
<br>
We are curious as to why the AC PP is not working, why the CCM doesn't see the
4100 pattern as valid (even though it shows up quite clearly in the route plan
report)...<br>
<br>
<br>
Any ideas?<o:p></o:p></span></font></p>
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