The AC PP was not associated with the AC user... added it and it works fine...<br>
<br>
<br>
<br>
Jonathan<br><br><div><span class="gmail_quote">On 1/31/06, <b class="gmail_sendername">Ortiz, Carlos</b> <<a href="mailto:CORTIZ@broward.org">CORTIZ@broward.org</a>> wrote:</span><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">
<div>
<p><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;">Last week (Tim Reimers I think) suggested
to me that we set up a CM Hunt pilot and just have it broadcast to the
destination phones(in a line group). You still can use Attendant console to
manage the calls, but I think I actually like it better than using the AC
broadcast feature. I'd be interested to know what other folks are
doing, especially when you have a main DN that is being answered by multiple
attendants.</span></font></p>
<p><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;"> </span></font></p>
<p><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;">Carlos</span></font></p>
<p><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;"> </span></font></p>
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<div style="text-align: center;" align="center"><font face="Times New Roman" size="3"><span style="font-size: 12pt;">
<hr align="center" size="2" width="100%">
</span></font></div>
<p><b><font face="Tahoma" size="2"><span style="font-size: 10pt; font-family: Tahoma; font-weight: bold;">From:</span></font></b><font face="Tahoma" size="2"><span style="font-size: 10pt; font-family: Tahoma;">
<a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">cisco-voip-bounces@puck.nether.net</a> [mailto:<a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">
cisco-voip-bounces@puck.nether.net</a>] <b><span style="font-weight: bold;">On Behalf Of </span></b>Brian Henry<br>
<b><span style="font-weight: bold;">Sent:</span></b> Tuesday, January 31, 2006
6:56 AM<br>
<b><span style="font-weight: bold;">To:</span></b> Jonathan Charles;
<a href="mailto:cisco-voip@puck.nether.net" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">cisco-voip@puck.nether.net</a><br>
<b><span style="font-weight: bold;">Subject:</span></b> RE: [cisco-voip]
Attendant Console issue</span></font></p>
</div><div><span class="e" id="q_109212be40db3399_1">
<p><font face="Times New Roman" size="3"><span style="font-size: 12pt;"> </span></font></p>
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<div>
<p><font color="black" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: black;">Look at this link for which I am sure you
already have but you can always download for your reference.</span></font></p>
</div>
<div>
<p><font face="Times New Roman" size="3"><span style="font-size: 12pt;"><a href="http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_administration_guide_chapter09186a00803f3a8b.html#wp1146190" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">
http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_administration_guide_chapter09186a00803f3a8b.html#wp1146190</a></span></font></p>
</div>
<div>
<p><font face="Times New Roman" size="3"><span style="font-size: 12pt;"> </span></font></p>
</div>
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<p><font face="Times New Roman" size="3"><span style="font-size: 12pt;">Brian</span></font></p>
</div>
</div>
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<p><font face="Times New Roman" size="3"><span style="font-size: 12pt;"> </span></font></p>
<div style="text-align: center;" align="center"><font face="Times New Roman" size="3"><span style="font-size: 12pt;">
<hr align="center" size="2" width="100%">
</span></font></div>
<p style="margin-bottom: 12pt;"><b><font face="Tahoma" size="2"><span style="font-size: 10pt; font-family: Tahoma; font-weight: bold;">From:</span></font></b><font face="Tahoma" size="2"><span style="font-size: 10pt; font-family: Tahoma;">
<a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">cisco-voip-bounces@puck.nether.net</a> on behalf of Jonathan Charles<br>
<b><span style="font-weight: bold;">Sent:</span></b> Mon 1/30/2006 11:27 PM<br>
<b><span style="font-weight: bold;">To:</span></b> <a href="mailto:cisco-voip@puck.nether.net" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">cisco-voip@puck.nether.net</a><br>
<b><span style="font-weight: bold;">Subject:</span></b> [cisco-voip] Attendant
Console issue</span></font></p>
</div>
<div>
<p><font face="Times New Roman" size="3"><span style="font-size: 12pt;">We have a CCM 3.3(4)es22 that has a main number, x4100, which hits an
Attendant Console pilot point, and a hunt group with one member, x4199, that
goes to Unity.<br>
<br>
If we bypass the AC Pilot Point, and go straight to Unity, everything is
peachy.<br>
<br>
If we hit the AC Pilot Point, we get a fast busy... and the system traces
complain that no potential matches exist (instead matching the [2-8]XXX
pattern...<br>
<br>
We are curious as to why the AC PP is not working, why the CCM doesn't see the
4100 pattern as valid (even though it shows up quite clearly in the route plan
report)...<br>
<br>
<br>
Any ideas?</span></font></p>
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</span></div></div>
</blockquote></div><br>