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<DIV><FONT face=Arial size=2>So far i have a configuration where i have a
gatekeeper, ISN (CVP), an ICM and an Avaya ACD Definity G3...</FONT></DIV>
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<DIV><FONT face=Arial size=2>i have been able to get them all up running finally
... well actually with a little expert help and i was able to have the the icm
to route a call on the Avaya VDN .. which then the avaya sends to an
agent...what happens here is the isn plays some voice application to the user
then whne the use needs to speek to an agent the ISN asks the ICM what to do..
the ICM ... tells to route it to the Avaya via the Gatekeeper...the avaya
then sees a call and routes it to an agent .. </FONT></DIV>
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<DIV><FONT face=Arial size=2>now i want to have an agent log in into CTI on the
ICM with the Avaya Extension and to be able actually use Geotel
CTI Desktop or CTI OS Client to to the avaya </FONT></DIV>
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<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>IMPORTANT TO NOTE: that i am working right now in a
lab enviroment where i am working without CMS .. therefore its a CMS-less
deployment </FONT></DIV></BODY></HTML>