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<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Are you still having a problem with it?<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<div>
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face="Times New Roman"><span style='font-size:12.0pt'>
<hr size=2 width="100%" align=center tabindex=-1>
</span></font></div>
<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'> Nick Kassel
[mailto:Nick.Kassel@Charles-Stanley.co.uk] <br>
<b><span style='font-weight:bold'>Sent:</span></b> Friday, February 03, 2006
10:45 AM<br>
<b><span style='font-weight:bold'>To:</span></b> Ortiz, Carlos; Wes Sisk; James
Dust<br>
<b><span style='font-weight:bold'>Cc:</span></b> Cisco VoIP<br>
<b><span style='font-weight:bold'>Subject:</span></b> RE: [cisco-voip] Call
Park Issue due to subscriber failing</span></font><o:p></o:p></p>
</div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span lang=EN-GB
style='font-size:10.0pt;font-family:Arial;color:navy'>Carlos</span></font><span
lang=EN-GB><o:p></o:p></span></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span lang=EN-GB
style='font-size:10.0pt;font-family:Arial;color:navy'> </span></font><span
lang=EN-GB><o:p></o:p></span></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span lang=EN-GB
style='font-size:10.0pt;font-family:Arial;color:navy'>That’s exactly how
we have it set up.</span></font><span lang=EN-GB><o:p></o:p></span></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span lang=EN-GB
style='font-size:10.0pt;font-family:Arial;color:navy'> </span></font><span
lang=EN-GB><o:p></o:p></span></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span lang=EN-GB
style='font-size:10.0pt;font-family:Arial;color:navy'>Nick </span></font><span
lang=EN-GB><o:p></o:p></span></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span lang=EN-GB
style='font-size:10.0pt;font-family:Arial;color:navy'> </span></font><span
lang=EN-GB><o:p></o:p></span></p>
<div>
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face="Times New Roman"><span style='font-size:12.0pt'>
<hr size=2 width="100%" align=center tabindex=-1>
</span></font></div>
<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'> Ortiz, Carlos
[mailto:CORTIZ@broward.org] <br>
<b><span style='font-weight:bold'>Sent:</span></b> Friday, February 03, 2006
3:43 PM<br>
<b><span style='font-weight:bold'>To:</span></b> Wes Sisk; James Dust<br>
<b><span style='font-weight:bold'>Cc:</span></b> Nick Kassel; Cisco VoIP<br>
<b><span style='font-weight:bold'>Subject:</span></b> RE: [cisco-voip] Call
Park Issue due to subscriber failing</span></font><span lang=EN-GB><o:p></o:p></span></p>
</div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span lang=EN-GB
style='font-size:12.0pt'> <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>I was reading about <st1:place w:st="on"><st1:PlaceName
w:st="on">Call</st1:PlaceName> <st1:PlaceType w:st="on">Park</st1:PlaceType></st1:place>
setup yesterday and have one agency that wants to use it. Please verify
this is the correct design since Call Park DN’s are “per
server”.</span></font><span lang=EN-GB><o:p></o:p></span></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'> </span></font><span lang=EN-GB><o:p></o:p></span></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Call Mgr 1 – DNs 40X –
Partition 1 - 10 Call park numbers</span></font><span lang=EN-GB><o:p></o:p></span></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Call Mgr 2 – DNs 41X –
Partition 1 - 10 backup call park numbers if main Call Mgr 1 fails</span></font><span
lang=EN-GB><o:p></o:p></span></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'> </span></font><span lang=EN-GB><o:p></o:p></span></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Carlos</span></font><span lang=EN-GB><o:p></o:p></span></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'> </span></font><span lang=EN-GB><o:p></o:p></span></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'> </span></font><span lang=EN-GB><o:p></o:p></span></p>
<div>
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face="Times New Roman"><span style='font-size:12.0pt'>
<hr size=2 width="100%" align=center tabindex=-1>
</span></font></div>
<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'>
cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b><span
style='font-weight:bold'>On Behalf Of </span></b>Wes Sisk<br>
<b><span style='font-weight:bold'>Sent:</span></b> Friday, February 03, 2006
2:17 AM<br>
<b><span style='font-weight:bold'>To:</span></b> James Dust<br>
<b><span style='font-weight:bold'>Cc:</span></b> Nick Kassel; Cisco VoIP<br>
<b><span style='font-weight:bold'>Subject:</span></b> Re: [cisco-voip] Call
Park Issue due to subscriber failing</span></font><span lang=EN-GB><o:p></o:p></span></p>
</div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> </span></font><span lang=EN-GB><o:p></o:p></span></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>James,</span></font><span lang=EN-GB><o:p></o:p></span></p>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> </span></font><span lang=EN-GB><o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>H323 is a bit of a special case. It is a peer to peer protocol
and does not include any registration process unless you're using a gatekeeper.</span></font><span
lang=EN-GB><o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> </span></font><span lang=EN-GB><o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>For h323 the call park number would be selected from the node that
received the h225 SETUP message from the h323 gateway. place an inbound
call, telnet to the gateway and look at 'sh call active voice' and check the
call signal address. this will tell you which CM is processing the
call. make sure the dial-peers have the appropriate preference statements
and very connectivity to port 1720 of the callmanager server (telnet from
router to CM ip at port 1720. you will be should be disconnected pretty quickly
as you're not presenting valid h225 data, but should be adequate to verify
TCP:1720 connectivity to your 1st preference CM server.</span></font><span
lang=EN-GB><o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> </span></font><span lang=EN-GB><o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>just to clarify - if 1 party calls another party at that remote site
directly (internal 4/6/7 digit dial) and parks the call, does the call park
correctly and in the range that you expect?</span></font><span lang=EN-GB><o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> </span></font><span lang=EN-GB><o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>/Wes</span></font><span lang=EN-GB><o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> </span></font><span lang=EN-GB><o:p></o:p></span></p>
<div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>On Feb 2, 2006, at 1:37 PM, James Dust wrote:</span></font><span
lang=EN-GB><o:p></o:p></span></p>
</div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> </span></font><span lang=EN-GB><o:p></o:p></span></p>
<p class=MsoNormal><font size=2 color=blue face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:blue'>Hi Wes,</span></font><span lang=EN-GB><o:p></o:p></span></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> </span></font><span lang=EN-GB><o:p></o:p></span></p>
<p class=MsoNormal><font size=2 color=blue face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:blue'>We have still got a branch office
that has this issue, I have reset the H323 gateway as you stated but when
a call is parked in the office it either picks the 1st call park number from
the subscriber the phone is subscribed to or the 1st park number configured for
the branch on the publisher?</span></font><span lang=EN-GB><o:p></o:p></span></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> </span></font><span lang=EN-GB><o:p></o:p></span></p>
<p class=MsoNormal><font size=2 color=blue face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:blue'>Any further ideas?</span></font><span
lang=EN-GB><o:p></o:p></span></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> </span></font><span lang=EN-GB><o:p></o:p></span></p>
<p class=MsoNormal><font size=2 color=blue face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:blue'>Rgds.</span></font><span lang=EN-GB><o:p></o:p></span></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> </span></font><span lang=EN-GB><o:p></o:p></span></p>
<p class=MsoNormal><font size=2 color=blue face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:blue'>James</span></font><span lang=EN-GB><o:p></o:p></span></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> </span></font><span lang=EN-GB><o:p></o:p></span></p>
<div class=MsoNormal align=center style='text-align:center'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'>
<hr size=2 width="100%" align=center tabindex=-1>
</span></font></div>
<p class=MsoNormal style='margin-bottom:12.0pt'><b><font size=2 face=Tahoma><span
style='font-size:10.0pt;font-family:Tahoma;font-weight:bold'>From:</span></font></b><font
size=2 face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'>
cisco-voip-bounces@puck.nether.net [<a
href="mailto:cisco-voip-bounces@puck.nether.net">mailto:cisco-voip-bounces@puck.nether.net</a>]
<b><span style='font-weight:bold'>On Behalf Of </span></b>Wes Sisk<br>
<b><span style='font-weight:bold'>Sent:</span></b> 02 February 2006 01:51<br>
<b><span style='font-weight:bold'>To:</span></b> Nick Kassel<br>
<b><span style='font-weight:bold'>Cc:</span></b> <a
href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>
<b><span style='font-weight:bold'>Subject:</span></b> Re: [cisco-voip] Call
Park Issue due to subscriber failing</span></font><span lang=EN-GB><o:p></o:p></span></p>
<p class=MsoNormal><st1:place w:st="on"><st1:PlaceName w:st="on"><font size=3
face="Times New Roman"><span style='font-size:12.0pt'>Call</span></font></st1:PlaceName>
<st1:PlaceType w:st="on">Park</st1:PlaceType></st1:place> numbers are per
server and the server that is used is the server that the call originated
on. So in the case: <span lang=EN-GB><o:p></o:p></span></p>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> </span></font><span lang=EN-GB><o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>PSTN--(PRI)--MGCPGw--(MGCP)--CM1--(SDL)--CM2--IPPhone</span></font><span
lang=EN-GB><o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> </span></font><span lang=EN-GB><o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>When the IPPhone presses PARK, a park number from the CM1 block of park
numbers is allocated.</span></font><span lang=EN-GB><o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> </span></font><span lang=EN-GB><o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>When your ipphones re-registered back to CM2, did your MGCP gateway
rehome back to CM2 as well?</span></font><span lang=EN-GB><o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> </span></font><span lang=EN-GB><o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>/Wes</span></font><span lang=EN-GB><o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> </span></font><span lang=EN-GB><o:p></o:p></span></p>
<div>
<div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>On Feb 1, 2006, at 6:57 AM, Nick Kassel wrote:</span></font><span
lang=EN-GB><o:p></o:p></span></p>
</div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> </span></font><span lang=EN-GB><o:p></o:p></span></p>
<div>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Yesterday evening we had a hardware failure with one of our
subscribers, this particular sub has all of our remote sites registered to it,
it was down for about 5 hours and in the mean time we had all phones working
off another subscriber, once we had the subscriber back up and running, all
appeared to be fine. But we now have an issue with call park, each site has
call park numbers associated to each call manager and if they park a call they
get a call park number but this does not appear on the display for a few
seconds and they are unable to retrieve that call by dialling the park number
they get the call can not be completed prompt. Any one come across this before?</span></font><span
lang=EN-GB><o:p></o:p></span></p>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><br>
</span></font><span lang=EN-GB><o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><br>
</span></font><span lang=EN-GB><o:p></o:p></span></p>
</div>
</div>
<p class=MsoNormal style='margin-bottom:12.0pt'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'> </span></font><span
lang=EN-GB><o:p></o:p></span></p>
<table class=MsoNormalTable border=0 cellpadding=0 bgcolor=white
style='background:white'>
<tr>
<td style='padding:.75pt .75pt .75pt .75pt'>
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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>_______________________________________________</span></font><span
lang=EN-GB><o:p></o:p></span></p>
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<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>cisco-voip mailing list</span></font><span lang=EN-GB><o:p></o:p></span></p>
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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a></span></font><span
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lang=EN-GB><o:p></o:p></span></p>
<table class=MsoNormalTable border=0 cellpadding=0 bgcolor=white
style='background:white'>
<tr>
<td style='padding:.75pt .75pt .75pt .75pt'>
<p class=MsoNormal><font size=3 color=black face="Times New Roman"><span
style='font-size:12.0pt;color:black'><br>
***********************************************************************************************<br>
<br>
The information contained in this e-mail is strictly confidential, some or all<br>
of which may be legally privileged. It is for the intended recipient only.<br>
Access to this e-mail by any other person is prohibited. If you are not the<br>
intended recipient, any use, disclosure, copying, printing, distribution of,<br>
replying to or any action taken or omitted to be taken in reliance on this<br>
e-mail, is prohibited and may be unlawful. Please contact the sender immediately<br>
should this e-mail have been incorrectly addressed or transmitted.<br>
<br>
You accept that any instructions are deemed to have been given at the time the<br>
recipient(s) accesses them and that delivery receipt does not constitute<br>
acknowledgement or receipt by the intended recipient(s). You accept that there<br>
may be a delay in processing the instructions received from e-mails after<br>
Charles Stanley has received them. You are advised that urgent, time sensitive<br>
and confidential communications should not be sent by e-mail. <br>
<br>
You acknowledge that e-mails are not secure and you accept the risk of<br>
malfunction, viruses, unauthorised interference, mis-delivery or delay.<br>
************************************************************************************************<br>
<br>
<br>
Charles Stanley & Co. Ltd<br>
Registered Office: <st1:address w:st="on"><st1:Street w:st="on">25 Luke Street</st1:Street> <st1:City
w:st="on">London</st1:City> <st1:PostalCode w:st="on">EC2A 4AR</st1:PostalCode></st1:address><br>
<br>
Tel: 0207 739 8200 Fax: 0207 739 7798<br>
Registered in <st1:country-region w:st="on"><st1:place w:st="on">England</st1:place></st1:country-region> No. 1903304<br>
<br>
Charles Stanley Sutherlands and Tozer Wingate are divisions of Charles Stanley & Co. Ltd<br>
<br>
Authorised and Regulated by the Financial Services Authority, Member of the<br>
<st1:City w:st="on">London</st1:City> Stock Exchange, International Securities Markets Association, and The <st1:City
w:st="on"><st1:place w:st="on">London</st1:place></st1:City> International Financial Futures &<br>
Options Exchange.<br>
<br>
This footnote also confirms that this email message has been swept by McAfee<br>
VirusScan and SurfControl Email Filter software.</span></font><o:p></o:p></p>
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face="Times New Roman"><span lang=EN-GB style='font-size:12.0pt'><o:p> </o:p></span></font></p>
<table class=MsoNormalTable border=0 cellpadding=0 bgcolor=white
style='background:white'>
<tr>
<td style='padding:.75pt .75pt .75pt .75pt'>
<p class=MsoNormal><font size=3 color=black face="Times New Roman"><span
style='font-size:12.0pt;color:black'><br>
***********************************************************************************************<br>
<br>
The information contained in this e-mail is strictly confidential, some or all<br>
of which may be legally privileged. It is for the intended recipient only.<br>
Access to this e-mail by any other person is prohibited. If you are not the<br>
intended recipient, any use, disclosure, copying, printing, distribution of,<br>
replying to or any action taken or omitted to be taken in reliance on this<br>
e-mail, is prohibited and may be unlawful. Please contact the sender immediately<br>
should this e-mail have been incorrectly addressed or transmitted.<br>
<br>
You accept that any instructions are deemed to have been given at the time the<br>
recipient(s) accesses them and that delivery receipt does not constitute<br>
acknowledgement or receipt by the intended recipient(s). You accept that there<br>
may be a delay in processing the instructions received from e-mails after<br>
Charles Stanley has received them. You are advised that urgent, time sensitive<br>
and confidential communications should not be sent by e-mail. <br>
<br>
You acknowledge that e-mails are not secure and you accept the risk of<br>
malfunction, viruses, unauthorised interference, mis-delivery or delay.<br>
************************************************************************************************<br>
<br>
<br>
Charles Stanley & Co. Ltd<br>
Registered Office: <st1:address w:st="on"><st1:Street w:st="on">25 Luke Street</st1:Street> <st1:City
w:st="on">London</st1:City> <st1:PostalCode w:st="on">EC2A 4AR</st1:PostalCode></st1:address><br>
<br>
Tel: 0207 739 8200 Fax: 0207 739 7798<br>
Registered in <st1:country-region w:st="on"><st1:place w:st="on">England</st1:place></st1:country-region> No. 1903304<br>
<br>
Charles Stanley Sutherlands and Tozer Wingate are divisions of Charles Stanley & Co. Ltd<br>
<br>
Authorised and Regulated by the Financial Services Authority, Member of the<br>
<st1:City w:st="on">London</st1:City> Stock Exchange, International Securities Markets Association, and The <st1:City
w:st="on"><st1:place w:st="on">London</st1:place></st1:City> International Financial Futures &<br>
Options Exchange.<br>
<br>
This footnote also confirms that this email message has been swept by McAfee<br>
VirusScan and SurfControl Email Filter software.<o:p></o:p></span></font></p>
</td>
</tr>
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