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<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Carlos</span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'> </span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>That’s exactly how we have it set up.</span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'> </span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Nick </span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'> </span></font></p>
<div>
<div class=MsoNormal align=center style='text-align:center'><font size=3
face="Times New Roman"><span lang=EN-US style='font-size:12.0pt'>
<hr size=2 width="100%" align=center tabindex=-1>
</span></font></div>
<p class=MsoNormal><b><font size=2 face=Tahoma><span lang=EN-US
style='font-size:10.0pt;font-family:Tahoma;font-weight:bold'>From:</span></font></b><font
size=2 face=Tahoma><span lang=EN-US style='font-size:10.0pt;font-family:Tahoma'>
Ortiz, Carlos [mailto:CORTIZ@broward.org] <br>
<b><span style='font-weight:bold'>Sent:</span></b> Friday, February 03, 2006
3:43 PM<br>
<b><span style='font-weight:bold'>To:</span></b> Wes Sisk; James Dust<br>
<b><span style='font-weight:bold'>Cc:</span></b> Nick Kassel; Cisco VoIP<br>
<b><span style='font-weight:bold'>Subject:</span></b> RE: [cisco-voip] Call
Park Issue due to subscriber failing</span></font></p>
</div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> </span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span lang=EN-US
style='font-size:10.0pt;font-family:Arial;color:navy'>I was reading about Call Park setup yesterday and have one agency that wants to use it. Please verify
this is the correct design since Call Park DN’s are “per
server”.</span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span lang=EN-US
style='font-size:10.0pt;font-family:Arial;color:navy'> </span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span lang=EN-US
style='font-size:10.0pt;font-family:Arial;color:navy'>Call Mgr 1 – DNs
40X – Partition 1 - 10 Call park numbers</span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span lang=EN-US
style='font-size:10.0pt;font-family:Arial;color:navy'>Call Mgr 2 – DNs
41X – Partition 1 - 10 backup call park numbers if main Call Mgr 1
fails</span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span lang=EN-US
style='font-size:10.0pt;font-family:Arial;color:navy'> </span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span lang=EN-US
style='font-size:10.0pt;font-family:Arial;color:navy'>Carlos</span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span lang=EN-US
style='font-size:10.0pt;font-family:Arial;color:navy'> </span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span lang=EN-US
style='font-size:10.0pt;font-family:Arial;color:navy'> </span></font></p>
<div>
<div class=MsoNormal align=center style='text-align:center'><font size=3
face="Times New Roman"><span lang=EN-US style='font-size:12.0pt'>
<hr size=2 width="100%" align=center tabindex=-1>
</span></font></div>
<p class=MsoNormal><b><font size=2 face=Tahoma><span lang=EN-US
style='font-size:10.0pt;font-family:Tahoma;font-weight:bold'>From:</span></font></b><font
size=2 face=Tahoma><span lang=EN-US style='font-size:10.0pt;font-family:Tahoma'>
cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b><span
style='font-weight:bold'>On Behalf Of </span></b>Wes Sisk<br>
<b><span style='font-weight:bold'>Sent:</span></b> Friday, February 03, 2006
2:17 AM<br>
<b><span style='font-weight:bold'>To:</span></b> James Dust<br>
<b><span style='font-weight:bold'>Cc:</span></b> Nick Kassel; Cisco VoIP<br>
<b><span style='font-weight:bold'>Subject:</span></b> Re: [cisco-voip] Call
Park Issue due to subscriber failing</span></font></p>
</div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span lang=EN-US
style='font-size:12.0pt'> </span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span lang=EN-US
style='font-size:12.0pt'>James,</span></font></p>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span lang=EN-US
style='font-size:12.0pt'> </span></font></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span lang=EN-US
style='font-size:12.0pt'>H323 is a bit of a special case. It is a peer to
peer protocol and does not include any registration process unless you're using
a gatekeeper.</span></font></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span lang=EN-US
style='font-size:12.0pt'> </span></font></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span lang=EN-US
style='font-size:12.0pt'>For h323 the call park number would be selected from
the node that received the h225 SETUP message from the h323 gateway.
place an inbound call, telnet to the gateway and look at 'sh call active voice'
and check the call signal address. this will tell you which CM is
processing the call. make sure the dial-peers have the appropriate
preference statements and very connectivity to port 1720 of the callmanager
server (telnet from router to CM ip at port 1720. you will be should be
disconnected pretty quickly as you're not presenting valid h225 data, but
should be adequate to verify TCP:1720 connectivity to your 1st preference CM
server.</span></font></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span lang=EN-US
style='font-size:12.0pt'> </span></font></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span lang=EN-US
style='font-size:12.0pt'>just to clarify - if 1 party calls another party at
that remote site directly (internal 4/6/7 digit dial) and parks the call, does
the call park correctly and in the range that you expect?</span></font></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span lang=EN-US
style='font-size:12.0pt'> </span></font></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span lang=EN-US
style='font-size:12.0pt'>/Wes</span></font></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span lang=EN-US
style='font-size:12.0pt'> </span></font></p>
<div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span lang=EN-US
style='font-size:12.0pt'>On Feb 2, 2006, at 1:37 PM, James Dust wrote:</span></font></p>
</div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span lang=EN-US
style='font-size:12.0pt'> </span></font></p>
<p class=MsoNormal><font size=2 color=blue face=Arial><span lang=EN-US
style='font-size:10.0pt;font-family:Arial;color:blue'>Hi Wes,</span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span lang=EN-US
style='font-size:12.0pt'> </span></font></p>
<p class=MsoNormal><font size=2 color=blue face=Arial><span lang=EN-US
style='font-size:10.0pt;font-family:Arial;color:blue'>We have still got a
branch office that has this issue, I have reset the H323 gateway as you
stated but when a call is parked in the office it either picks the 1st call
park number from the subscriber the phone is subscribed to or the 1st park
number configured for the branch on the publisher?</span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span lang=EN-US
style='font-size:12.0pt'> </span></font></p>
<p class=MsoNormal><font size=2 color=blue face=Arial><span lang=EN-US
style='font-size:10.0pt;font-family:Arial;color:blue'>Any further ideas?</span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span lang=EN-US
style='font-size:12.0pt'> </span></font></p>
<p class=MsoNormal><font size=2 color=blue face=Arial><span lang=EN-US
style='font-size:10.0pt;font-family:Arial;color:blue'>Rgds.</span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span lang=EN-US
style='font-size:12.0pt'> </span></font></p>
<p class=MsoNormal><font size=2 color=blue face=Arial><span lang=EN-US
style='font-size:10.0pt;font-family:Arial;color:blue'>James</span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span lang=EN-US
style='font-size:12.0pt'> </span></font></p>
<div class=MsoNormal align=center style='text-align:center'><font size=3
face="Times New Roman"><span lang=EN-US style='font-size:12.0pt'>
<hr size=2 width="100%" align=center tabindex=-1>
</span></font></div>
<p class=MsoNormal style='margin-bottom:12.0pt'><b><font size=2 face=Tahoma><span
lang=EN-US style='font-size:10.0pt;font-family:Tahoma;font-weight:bold'>From:</span></font></b><font
size=2 face=Tahoma><span lang=EN-US style='font-size:10.0pt;font-family:Tahoma'>
cisco-voip-bounces@puck.nether.net [<a
href="mailto:cisco-voip-bounces@puck.nether.net">mailto:cisco-voip-bounces@puck.nether.net</a>]
<b><span style='font-weight:bold'>On Behalf Of </span></b>Wes Sisk<br>
<b><span style='font-weight:bold'>Sent:</span></b> 02 February 2006 01:51<br>
<b><span style='font-weight:bold'>To:</span></b> Nick Kassel<br>
<b><span style='font-weight:bold'>Cc:</span></b> <a
href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>
<b><span style='font-weight:bold'>Subject:</span></b> Re: [cisco-voip] Call
Park Issue due to subscriber failing</span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span lang=EN-US
style='font-size:12.0pt'>Call</span></font><span lang=EN-US> Park</span><span lang=EN-US> numbers are per server and the server that is used is the server
that the call originated on. So in the case: </span></p>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span lang=EN-US
style='font-size:12.0pt'> </span></font></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span lang=EN-US
style='font-size:12.0pt'>PSTN--(PRI)--MGCPGw--(MGCP)--CM1--(SDL)--CM2--IPPhone</span></font></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span lang=EN-US
style='font-size:12.0pt'> </span></font></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span lang=EN-US
style='font-size:12.0pt'>When the IPPhone presses PARK, a park number from the
CM1 block of park numbers is allocated.</span></font></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span lang=EN-US
style='font-size:12.0pt'> </span></font></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span lang=EN-US
style='font-size:12.0pt'>When your ipphones re-registered back to CM2, did your
MGCP gateway rehome back to CM2 as well?</span></font></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span lang=EN-US
style='font-size:12.0pt'> </span></font></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span lang=EN-US
style='font-size:12.0pt'>/Wes</span></font></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span lang=EN-US
style='font-size:12.0pt'> </span></font></p>
<div>
<div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span lang=EN-US
style='font-size:12.0pt'>On Feb 1, 2006, at 6:57 AM, Nick Kassel wrote:</span></font></p>
</div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span lang=EN-US
style='font-size:12.0pt'> </span></font></p>
<div>
<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>Yesterday evening we had a hardware failure with one
of our subscribers, this particular sub has all of our remote sites registered
to it, it was down for about 5 hours and in the mean time we had all phones
working off another subscriber, once we had the subscriber back up and running,
all appeared to be fine. But we now have an issue with call park, each site has
call park numbers associated to each call manager and if they park a call they
get a call park number but this does not appear on the display for a few
seconds and they are unable to retrieve that call by dialling the park number
they get the call can not be completed prompt. Any one come across this before?</span></font></p>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span lang=EN-US
style='font-size:12.0pt'><br>
</span></font></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span lang=EN-US
style='font-size:12.0pt'><br>
</span></font></p>
</div>
</div>
<p class=MsoNormal style='margin-bottom:12.0pt'><font size=3
face="Times New Roman"><span lang=EN-US style='font-size:12.0pt'> </span></font></p>
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Registered Office: 25 Luke Street London EC2A 4AR<br>
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Tel: 0207 739 8200 Fax: 0207 739 7798<br>
Registered in England No. 1903304<br>
<br>
Charles Stanley Sutherlands and Tozer Wingate are divisions of Charles Stanley & Co. Ltd<br>
<br>
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Registered Office: 25 Luke Street London EC2A 4AR<br>
<br>
Tel: 0207 739 8200 Fax: 0207 739 7798<br>
Registered in England No. 1903304<br>
<br>
Charles Stanley Sutherlands and Tozer Wingate are divisions of Charles Stanley & Co. Ltd<br>
<br>
Authorised and Regulated by the Financial Services Authority, Member of the<br>
London Stock Exchange, International Securities Markets Association, and The London International Financial Futures &<br>
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