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<DIV dir=ltr align=left><SPAN class=031565719-06022006><FONT face=Arial
color=#0000ff size=2>I use the following batch file for ipcc express 3.x
deployments. Place it in the <A
href="file://\\server\desktop_cfg">\\server\desktop_cfg</A> directory and run it
to copy it to the agent's startup folder. Create a user icduser with
password icduser and grant change access the the desktop_cfg folder. Notes
are out to the side of each line.</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=031565719-06022006><FONT face=Arial
color=#0000ff size=2></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=031565719-06022006><FONT face=Arial
color=#0000ff size=2>@Echo Off<BR>@Echo
=======================================<BR>@Echo =======Do Not Close This
Window========<BR>@Echo =======================================<BR>@Echo =
= <BR>@Echo =Wait to open your
Cisco Agent Desktop= <BR>@Echo =until this batch file
completes. =<BR>@echo =
=<BR>@Echo =
=<BR>@echo
=======================================<BR>Net Use <A
href="file://\\10.132.5.16\Desktop_cfg">\\10.132.5.16\Desktop_cfg</A>
/USER:icduser icduser - blind net use to access the directory<BR>REM
net use <A
href="file://\\10.132.11.254\AudioFiles">\\10.132.11.254\AudioFiles</A>
/user:icduser icduser -- for supervisor audio directory <BR>copy <A
href="file://\\10.132.5.16\desktop_cfg\Desktop\Agentins\JTAPI\jtapi.jar">\\10.132.5.16\desktop_cfg\Desktop\Agentins\JTAPI\jtapi.jar</A>
"C:\Program Files\Cisco\Desktop\bin\CiscoJTAPIClient\Lib" /Y -
whenever JTAPI version is upgraded, this alleviates updating all the agent
desktops with the "hotfixes"<BR>copy <A
href="file://\\10.132.5.16\desktop_cfg\cisco.bat">\\10.132.5.16\desktop_cfg\cisco.bat</A>
"C:\WINNT\Profiles\All Users\Start Menu\Programs\Startup" /Y - each
time the agent logs in, it copies the batch file down again. That way you
can make one change to this batch file and propogate it out to all agent
desktops.</FONT></SPAN></DIV>
<DIV><SPAN class=031565719-06022006><FONT face=Arial color=#0000ff
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=031565719-06022006><FONT face=Arial color=#0000ff
size=2> </DIV>
<DIV dir=ltr align=left><BR></DIV></FONT></SPAN>
<DIV dir=ltr align=left><SPAN class=031565719-06022006><FONT face=Arial
color=#0000ff size=2></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=031565719-06022006><FONT face=Arial
color=#0000ff size=2></FONT></SPAN> </DIV><FONT face=Arial color=#0000ff
size=2></FONT><FONT face=Arial color=#0000ff size=2></FONT><BR>
<DIV class=OutlookMessageHeader lang=en-us dir=ltr align=left>
<HR tabIndex=-1>
<FONT face=Tahoma size=2><B>From:</B> cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net] <B>On Behalf Of </B>Voll,
Scott<BR><B>Sent:</B> Monday, February 06, 2006 11:28 AM<BR><B>To:</B> David
Pitkin; cisco-voip@puck.nether.net<BR><B>Subject:</B> RE: [cisco-voip] IPCC
Express Co-Resident and DESKTOP_CONFIG directory<BR></FONT><BR></DIV>
<DIV></DIV>
<DIV class=Section1>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">In IPCCx 3.x you have
to add a login for each agent to the IPCC server. ( I really hated that,
but it’s fixed in ver. 4.0)<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">I don’t’ have a link
off hand but you can setup a username / password on the server, then create a
BAT file to login. Add the bat file to the login and then it
works.<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">Scott<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<DIV>
<DIV class=MsoNormal style="TEXT-ALIGN: center" align=center><FONT
face="Times New Roman" size=3><SPAN style="FONT-SIZE: 12pt">
<HR tabIndex=-1 align=center width="100%" SIZE=2>
</SPAN></FONT></DIV>
<P class=MsoNormal><B><FONT face=Tahoma size=2><SPAN
style="FONT-WEIGHT: bold; FONT-SIZE: 10pt; FONT-FAMILY: Tahoma">From:</SPAN></FONT></B><FONT
face=Tahoma size=2><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: Tahoma">
cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net]
<B><SPAN style="FONT-WEIGHT: bold">On Behalf Of </SPAN></B>David
Pitkin<BR><B><SPAN style="FONT-WEIGHT: bold">Sent:</SPAN></B> Monday, February
06, 2006 8:15 AM<BR><B><SPAN style="FONT-WEIGHT: bold">To:</SPAN></B>
cisco-voip@puck.nether.net<BR><B><SPAN
style="FONT-WEIGHT: bold">Subject:</SPAN></B> [cisco-voip] IPCC Express
Co-Resident and DESKTOP_CONFIG directory</SPAN></FONT><o:p></o:p></P></DIV>
<P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face="Courier New" size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: 'Courier New'"> </SPAN></FONT><o:p></o:p></P>
<P class=MsoNormal><FONT face="Courier New" size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: 'Courier New'">Hi,</SPAN></FONT><o:p></o:p></P>
<P class=MsoNormal><FONT face="Courier New" size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: 'Courier New'"> </SPAN></FONT><o:p></o:p></P>
<P class=MsoNormal><FONT face="Courier New" size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: 'Courier New'">I have an IPCC 3.5(2) server
co-resident with my call manager. I would like to use the Agent Desktop
applications but after an install when I start the Agent application I get an
authentication error trying to connect to <A
href="file:///\\CALLMANAGER\DESKTOP_CONFIG\">\\CALLMANAGER\DESKTOP_CONFIG\</A>
for an ini file.</SPAN></FONT><o:p></o:p></P>
<P class=MsoNormal><FONT face="Courier New" size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: 'Courier New'"> </SPAN></FONT><o:p></o:p></P>
<P class=MsoNormal><FONT face="Courier New" size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: 'Courier New'">The Call Manager is not a
member of my Windows Domain so client computer can not authenticate with it. I
tried adding Anonymous login to the share and security settings but I was still
unable to open that directory.</SPAN></FONT><o:p></o:p></P>
<P class=MsoNormal><FONT face="Courier New" size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: 'Courier New'"> </SPAN></FONT><o:p></o:p></P>
<P class=MsoNormal><FONT face="Courier New" size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: 'Courier New'">Are IPCC servers usually
members of the windows domain like Unity?</SPAN></FONT><o:p></o:p></P>
<P class=MsoNormal><FONT face="Courier New" size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: 'Courier New'"> </SPAN></FONT><o:p></o:p></P>
<P class=MsoNormal><FONT face="Courier New" size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: 'Courier New'">David [
p. 603-669-8553 x6908 e. davidp@bostonpost.com
]</SPAN></FONT><o:p></o:p></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"> </SPAN></FONT><o:p></o:p></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"> </SPAN></FONT><o:p></o:p></P>
<DIV>
<P class=MsoNormal><STRONG><B><FONT face=Verdana size=1><SPAN
style="FONT-SIZE: 7.5pt; FONT-FAMILY: Verdana">David Pitkin</SPAN></FONT></B></STRONG><o:p></o:p></P>
<P class=MsoNormal><STRONG><B><FONT face=Verdana size=1><SPAN
style="FONT-SIZE: 7.5pt; FONT-FAMILY: Verdana">e.</SPAN></FONT></B></STRONG><FONT
face=Verdana size=1><SPAN style="FONT-SIZE: 7.5pt; FONT-FAMILY: Verdana"> <A
href="mailto:davidp@bostonpost.com">davidp@bostonpost.com</A><BR><STRONG><B><FONT
face=Verdana><SPAN
style="FONT-FAMILY: Verdana">p.</SPAN></FONT></B></STRONG> 603-669-8553
x6908</SPAN></FONT><o:p></o:p></P>
<P class=MsoNormal><STRONG><B><FONT face=Verdana size=1><SPAN
style="FONT-SIZE: 7.5pt; FONT-FAMILY: Verdana">m.
</SPAN></FONT></B></STRONG><FONT face=Verdana size=1><SPAN
style="FONT-SIZE: 7.5pt; FONT-FAMILY: Verdana">508-308-4084</SPAN></FONT><o:p></o:p></P>
<P class=MsoNormal><STRONG><B><FONT face=Verdana size=1><SPAN
style="FONT-SIZE: 7.5pt; FONT-FAMILY: Verdana">f.</SPAN></FONT></B></STRONG><FONT
face=Verdana size=1><SPAN style="FONT-SIZE: 7.5pt; FONT-FAMILY: Verdana">
603-669-0085</SPAN></FONT><o:p></o:p></P></DIV>
<P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt"> <o:p></o:p></SPAN></FONT></P></DIV></BODY></HTML>
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