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<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Here is what it says for the re-registers
for one of the devices. There is nothing with the “last” keyword. Hope this
helps. Thanks all.</span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'> </span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>02/05/2006</span></font><font size=2
color=navy face=Arial><span style='font-size:10.0pt;font-family:Arial;
color:navy'> 20:25:17.802 CCM|DeviceUnregistered - Device unregistered. Device name.:SEP0012D9845906
Device IP address.:172.16.25.11 Device type. [Optional]:7 Device description
[Optional].:HelpDesk - Desc Reason Code [Optional].:9 App ID:Cisco CallManager
Cluster ID:OGP19022B-Cluster Node
ID:172.17.1.11|<CLID::OGP19022B-Cluster><NID::172.17.1.11><CT::AlarmSEP0012D9845906><DEV::SEP0012D9845906></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>02/05/2006</span></font><font size=2
color=navy face=Arial><span style='font-size:10.0pt;font-family:Arial;
color:navy'> 20:25:17.817 CCM|Socket Broken. DeviceName=Unknown, TCPPid =
[2.100.132.8876], IPAddr=Unknown IP Address, Port=0x0, Device
Controller=[0,0,0]|<CLID::OGP19022B-Cluster><NID::172.17.1.11><CT::2,100,132,8876.1><IP::><DEV::></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>02/05/2006 20:25:54.365 CCM|LineControl(8930)
- registered with Duplicate DeviceName SEP0012D9845906, force the device to do
the reregister: single device
case|<CLID::OGP19022B-Cluster><NID::172.17.1.11><CT::1,100,119,1.5012886><IP::172.16.25.11><DEV::SEP0012D9845906></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>02/05/2006 20:25:54.365 CCM|LineControl(8931)
- registered with Duplicate DeviceName SEP0012D9845906, force the device to do
the reregister: single device
case|<CLID::OGP19022B-Cluster><NID::172.17.1.11><CT::1,100,119,1.5012886><IP::172.16.25.11><DEV::SEP0012D9845906></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'> </span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'> </span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'> </span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'> </span></font></p>
<p class=MsoNormal style='margin-left:.5in'><font size=2 face=Tahoma><span
style='font-size:10.0pt;font-family:Tahoma'>-----Original Message-----<br>
<b><span style='font-weight:bold'>From:</span></b> Ed Leatherman
[mailto:ealeatherman@gmail.com] <br>
<b><span style='font-weight:bold'>Sent:</span></b> Wednesday, February 08, 2006
6:21 PM<br>
<b><span style='font-weight:bold'>To:</span></b> Wes Sisk<br>
<b><span style='font-weight:bold'>Cc:</span></b> Jose Robles;
cisco-voip@puck.nether.net<br>
<b><span style='font-weight:bold'>Subject:</span></b> Re: [cisco-voip] IP
Phones unregisters at the same time CCM 4.1(3)sr1</span></font></p>
<p class=MsoNormal style='margin-left:.5in'><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'> </span></font></p>
<p class=MsoNormal style='margin-right:0in;margin-bottom:12.0pt;margin-left:
.5in'><font size=3 face="Times New Roman"><span style='font-size:12.0pt'>I see
large groups of resets sometimes during odd hours that are DHCP leases expiring
or some such similar.</span></font></p>
<div>
<p class=MsoNormal style='margin-left:.5in'><span class=gmailquote><font
size=3 face="Times New Roman"><span style='font-size:12.0pt'>On 2/8/06, <b><span
style='font-weight:bold'>Wes Sisk</span></b> <<a
href="mailto:wsisk@cisco.com"> wsisk@cisco.com</a>> wrote:</span></font></span></p>
<p class=MsoNormal style='margin-left:.5in'><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'>8 = device initiated reset, but CM cannot be trusted
in these matters. <br>
it only reports what it perceives to be the problem.<br>
<br>
the phone reports what it believes to be the problem in the ALARM<br>
message in the CCM traces when it re-registers to CM, either the primary<br>
CM or the backup CM. <br>
<br>
1. open cmd prompt<br>
2. "cd \prog*\cisco\trace\ccm"<br>
3. findstr Last= ccm*.txt >last.txt<br>
4. notepad last.txt<br>
<br>
The text after the word "last" is the phone's point of view of why it
<br>
unregistered. It is usually more informative (31 possible values as<br>
opposed to 12 possible for CM).<br>
<br>
Why does the phone say it unregistered?<br>
<br>
Jose Robles wrote:<br>
><br>
> I have an isue using CM 4.1.3 (sr1). 19 Ip Phones 7960 unregisters many<br>
> of them at the same time. Ussually at 4pm or 5pm or later when there<br>
> is not much activity at the site. I've seen this problem in another<br>
> forum people complaining with the same situation. This are the Reason <br>
> code 8 events in the event viewer and in the CCM Trace folder log:<br>
><br>
><br>
> 02/06/2006 17:42:28.587 CCM|DeviceUnregistered - Device unregistered.<br>
> Device name.:SEP0013193E52AB Device IP address.: 172.16.x.x Device<br>
> type. [Optional]:7 Device description [Optional].:Description Phone<br>
> Reason Code [Optional].:8 App ID:Cisco CallManager Cluster<br>
> ID:1902-Cluster Node<br>
> ID:172.17.x.x|<CLID::1902-Cluster><NID::
172.17.x.x><CT::AlarmSEP0013193E52AB><DEV::SEP0013193E52AB><br>
><br>
><br>
><br>
> The description for Event ID ( 3 ) in Source ( Cisco CallManager )<br>
> cannot be found. The local computer may not have the necessary <br>
> registry information or message DLL files to display messages from a<br>
> remote computer. You may be able to use the /AUXSOURCE= flag to<br>
> retrieve this description; see Help and Support for details. The <br>
> following information is part of the event: DeviceUnregistered -<br>
> Device unregistered.<br>
> Device name.: SEP0012D9B95154<br>
> Device IP address.: 172.17.x.x<br>
> Device type. [Optional]: 7<br>
> Device description [Optional].: Sistemas <br>
> Reason Code [Optional].: 8<br>
> App ID: Cisco CallManager<br>
> Cluster ID: 1902-Cluster<br>
> Node ID: 172.17.x.x<br>
> Explanation: A device that has previously registered with Cisco<br>
> CallManager has unregistered. This event may be issued as part of <br>
> normal unregistration event or due to some other reason such as loss<br>
> of keepalives.<br>
> Recommended Action: No action is required if unregistration of this<br>
> device was expected..<br>
><br>
> <br>
> I think we are hitting a bug in 4.1.3 sr1. Any ideas?<br>
><br>
> Thanks again,<br>
><br>
> Jose A. Robles<br>
> Sr. Network Consultant<br>
> CCNP, CCDP<br>
> CQS Routing and Lan Switching Specialist <br>
> Netxar Technologies, Inc. - <a href="http://www.netxar.com">www.netxar.com</a>
<<a href="http://www.netxar.com">http://www.netxar.com</a>><br>
> 17 Ponce Street<br>
> San Juan, PR 00917<br>
> ph: +1 787 765 0058 x2015 <br>
> fax: +1 787 756 5362<br>
> cel: +1 787 547-0149<br>
> email <a href="mailto:jose.robles@netxar.com">jose.robles@netxar.com</a>
<mailto:<a href="mailto:jose.robles@netxar.com">jose.robles@netxar.com</a>>
<br>
><br>
> ------------------------------------------------------------------------<br>
><br>
> _______________________________________________<br>
> cisco-voip mailing list<br>
> <a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>
> <a href="https://puck.nether.net/mailman/listinfo/cisco-voip">https://puck.nether.net/mailman/listinfo/cisco-voip</a><br>
><br>
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</span></font></p>
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<p class=MsoNormal style='margin-left:.5in'><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'><br>
<br clear=all>
<br>
-- <br>
Ed Leatherman<br>
IP Telephony Coordinator<br>
West Virginia University<br>
Telecommunications and Network Operations </span></font></p>
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