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<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>I have an isue using CM 4.1.3(sr1). 19 Ip Phones 7960 unregisters
many of them at the same time. Ussually at </span></font><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>4pm</span></font><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'> or </span></font><font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>5pm</span></font><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'> or later when
there is not much activity at the site. I’ve seen this problem in another
forum people complaining with the same situation. This are the Reason code 8
events in the event viewer and in the CCM Trace folder log: <br>
<br>
<br>
</span></font><font size=2 face=Arial><span style='font-size:10.0pt;font-family:
Arial'>02/06/2006</span></font><font size=2 face=Arial><span style='font-size:
10.0pt;font-family:Arial'> 17:42:28.587 CCM|DeviceUnregistered - Device
unregistered. Device name.:SEP0013193E52AB Device IP address.:172.16.x.x Device
type. [Optional]:7 Device description [Optional].:Description Phone Reason Code
[Optional].:8 App ID:Cisco CallManager Cluster ID:1902-Cluster Node
ID:172.17.x.x|<CLID::1902-Cluster><NID::172.17.x.x><CT::AlarmSEP0013193E52AB><DEV::SEP0013193E52AB>
<br>
<br>
<br>
The description for Event ID ( 3 ) in Source ( Cisco CallManager ) cannot be
found. The local computer may not have the necessary registry information or
message DLL files to display messages from a remote computer. You may be able
to use the /AUXSOURCE= flag to retrieve this description; see Help and Support
for details. The following information is part of the event: DeviceUnregistered
- Device unregistered. <br>
Device name.: SEP0012D9B95154 <br>
Device IP address.: 172.17.x.x <br>
Device type. [Optional]: 7 <br>
Device description [Optional].: Sistemas <br>
Reason Code [Optional].: 8 <br>
App ID: Cisco CallManager <br>
Cluster ID: 1902-Cluster <br>
Node ID: 172.17.x.x <br>
Explanation: A device that has previously registered with Cisco CallManager has
unregistered. This event may be issued as part of normal unregistration event
or due to some other reason such as loss of keepalives. <br>
Recommended Action: No action is required if unregistration of this device was
expected.. <br>
<br>
<br>
I think we are hitting a bug in 4.1.3 sr1. Any ideas?</span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'> </span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Thanks again,</span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'> </span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'> </span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'> </span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Jose A. Robles<br>
Sr. Network Consultant<br>
CCNP, CCDP<br>
CQS Routing and Lan Switching Specialist<br>
Netxar Technologies, Inc. - <a href="http://www.netxar.com">www.netxar.com</a> <br>
</span></font><font size=2 face=Arial><span style='font-size:10.0pt;font-family:
Arial'>17 Ponce Street</span></font><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'> <br>
</span></font><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>San Juan</span></font><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>, PR 00917<br>
ph: +1 787 765 0058 x2015<br>
fax: +1 787 756 5362 <br>
cel: +1 787 547-0149<br>
email <a href="mailto:jose.robles@netxar.com">jose.robles@netxar.com</a></span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> </span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> </span></font></p>
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