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Mike,<br>
<br>
Does the ReleaseComplete contain a progress indicator? If so the CPE
equipment is supposed to hold the audio channel open for inband error
message.<br>
<br>
/Wes<br>
<br>
Mike Armstrong wrote:
<blockquote cite="mid016201c62b37$d1fc8220$400cfb0a@crec.ifas.ufl.edu"
type="cite">
<pre wrap="">I tried everyone's suggestions for 3640 configuration changes, but they had
no effect. The q.931 debug showed Verizon issued a Release Complete about
60ms after our Setup message, so it was pretty obvious Verizon wasn't
maintaining the connection long enough for any messages to be heard. I
spent a hour or so with Mr Verizon this morning and he eventually confirmed
that their switch (GTD5) could not provide the audible messages heard on an
analog phone. There was some confusion toward the end of our conversation
when he said that if I held the call longer, I could hear the message, but
since the 3640 disconnects in response to Verizon's Release Complete, that
didn't make much sense to me. Bottom line -- I'm sending an e-mail to our
users telling them that if this happens, they dialed incorrectly, please
check the number and dial again.
Mike Armstrong
UF/IFAS CREC
Lake Alfred, FL
</pre>
<blockquote type="cite">
<pre wrap="">Date: Wed, 25 Jan 2006 15:00:53 -0500
From: "Mike Armstrong" <a class="moz-txt-link-rfc2396E" href="mailto:mfa@crec.ifas.ufl.edu"><mfa@crec.ifas.ufl.edu></a>
Subject: [cisco-voip] PSTN connection terminated before error message
To: <a class="moz-txt-link-rfc2396E" href="mailto:cisco-voip@puck.nether.net"><cisco-voip@puck.nether.net></a>
Message-ID: <a class="moz-txt-link-rfc2396E" href="mailto:016f01c621ea$0c2d7f50$400cfb0a@crec.ifas.ufl.edu"><016f01c621ea$0c2d7f50$400cfb0a@crec.ifas.ufl.edu></a>
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reply-type=original
A user here inadvertently dialed a number in the same area code, but
outside
the local calling area -- i.e., she dialed 94411244 when she should have
dialed 818634411244. (9-local, 8-LD). As soon as "To 94411244" was
displayed on
the 7940, the screen was wiped to an on-hook indication. Placing the same
call on a directly connected PSTN station, you hear ring tone, then after
a few seconds the
intercept tones, then a message: "Your long-distance carrier cannot
completeyour call as dialed...". Is there any way to configure
CallManager
(or, more likely, the router) to maintain the connection so that the user
will hear the error message?
</pre>
</blockquote>
<pre wrap=""><!---->
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</pre>
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