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The cisco.com article you reference is spot on. This is only 'fixed'
in 4.1(3)sr2 or 4.1(3)es30 and later. Note the 'fix' is not fully
regression tested so your mileage may vary.<br>
<br>
How to enable this functionality after upgrade to appropriate version:<br>
1. Enter CSCsb42763 (in mixed case) in the Enterprise Parameter
'Cisco Support Use 1' under <br>
the new group 'Cisco Support use Only' and click update. Only the
value CSCsb42763 in this <br>
parameter can enable the configuration in step 2. Change the
value to anything else to <br>
disable this functionality.<br>
2. Go to Hunt Pilot Configuration page and select a call pickup group
from the Call Pickup Group<br>
dropdown list and click update.<br>
<br>
/Wes<br>
<br>
Hans-Peter Walter wrote:
<blockquote
cite="midOFBCFE41E7.1850847C-ONC1257114.005EAF5E-C1257114.00611961@de.tds-global.com"
type="cite"><br>
<font face="sans-serif" size="2">hey,</font>
<br>
<font face="sans-serif" size="2">I have a hunt pilot (-0) for our
front
desk.</font>
<br>
<font face="sans-serif" size="2">In the associated hunt list (HL), I
have a line group (LG) with several phones (circular).</font>
<br>
<br>
<font face="sans-serif" size="2">When a customer calls the -0, and
somebody
tries to PICKUP a ringing phone, nothing </font>
<br>
<font face="sans-serif" size="2">happens. When I directly call a DN
of
any phone, any other phone can pickup that call.</font>
<br>
<font face="sans-serif" size="2">So the problem: I can not pickup
calls
from a HP/HL/LG, but I'm not sure whether this is a </font>
<br>
<font face="sans-serif" size="2">bug or a feature ;-). I googled and
found <a class="moz-txt-link-freetext" href="http://www.ciscotaccc.com/voice/showcase?case=K11612191">http://www.ciscotaccc.com/voice/showcase?case=K11612191</a></font>
<br>
<br>
<font face="sans-serif" size="2">By the way, in another setup I have
a HP (-00) with a HL with several LG, and in the first LG there is only
</font><br>
<font face="sans-serif" size="2">one DN (another Front Desk with only
one person). When that phone is on "CallForwardAll", calls for
the </font>
<br>
<font face="sans-serif" size="2">HP/HL/LG (-00) are not forwarded,
the
phone rings ;-). I found a workaround, but is there another solution?</font>
<br>
<br>
<font face="sans-serif" size="2">thanks</font>
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