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<DIV><FONT size=2>Tone on Hold is a CallManager Service Parameter (in 3.3(4)
anwyays). Here is the help file excerpt:</FONT></DIV>
<DIV>
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<TD vAlign=top><A name=ToneOnHoldTime><B>Tone On Hold Timer :</B></A></TD>
<TD>This parameter specifies the number of seconds between every two hold
tones that are played when a call is put on hold. Its effect on MGCP-based
devices differs from other devices: a) For MGCP-based devices, if this
value is 0 or 200,000, it completely disables the hold tone on that
device; any other value will enable the hold tone on MGCP-based devices
when the caller is put on hold. b) For all other (non-MGCP-based) devices,
if this value is 0, the held device will play the hold tone only one time
when the caller is put on hold; if value is 200,000, no hold tone will be
played at all; otherwise, the held device will play the hold tone every so
many seconds (specified by this value) repeatedly. If the value is less
than 5 seconds, the device will raise it to 5 seconds. <BR>This is a
required field.<BR>Default: 10.<BR>Unit: sec.<BR>Minimum: 0.<BR>Maximum:
200000.<BR></TD></TR></TBODY></TABLE></DIV>
<DIV>--------------------------------------------------------------------------------<BR>Lelio
Fulgenzi, B.A.<BR>Network Analyst (CCS) * University of Guelph * Guelph, Ontario
N1G 2W1<BR>(519) 824-4120 x56354 (519) 767-1060 FAX
(JNHN)<BR>^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
<BR>"I had a coffee and Coke at lunch today...and now, I've got more jitter than
an<BR>IP phone on a long haul 10base2
connection"
LFJ</DIV>
<BLOCKQUOTE
style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">
<DIV style="FONT: 10pt arial">----- Original Message ----- </DIV>
<DIV
style="BACKGROUND: #e4e4e4; FONT: 10pt arial; font-color: black"><B>From:</B>
<A title=SPackett@fenwick.com href="mailto:SPackett@fenwick.com">Stu
Packett</A> </DIV>
<DIV style="FONT: 10pt arial"><B>To:</B> <A title=erickbe@yahoo.com
href="mailto:erickbe@yahoo.com">erickbe@yahoo.com</A> ; <A
title=cisco-voip@puck.nether.net
href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</A> </DIV>
<DIV style="FONT: 10pt arial"><B>Sent:</B> Wednesday, February 15, 2006 8:32
AM</DIV>
<DIV style="FONT: 10pt arial"><B>Subject:</B> RE: [cisco-voip] Callers Hear
Beeps When Being Transferred</DIV>
<DIV><BR></DIV>We do not have MoH, but all the phones do have a MRGL which is
really<BR>for our conference bridges. Is it possible to modify this tone
on hold<BR>beep? This user claims this is something new, but I have no
way of<BR>proving him wrong. <BR><BR>-----Original Message-----<BR>From: Erick
Bergquist [mailto:erickbe@yahoo.com] <BR>Sent: Wednesday, February 15, 2006
4:14 AM<BR>To: Stu Packett; <A
href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</A><BR>Subject:
Re: [cisco-voip] Callers Hear Beeps When Being Transferred<BR><BR>Do you have
network hold audio source set to a MoH source? Do the phones<BR>have a MRGL
with access to a MOH server? If not then they are probably<BR>getting tone on
hold (beeps) when put on hold or when a network-hold<BR>event occurs
(transfer, etc). <BR><BR>--- Stu Packett <<A
href="mailto:SPackett@fenwick.com">SPackett@fenwick.com</A>>
wrote:<BR><BR>> CallManager 4.0(2a)sr2c<BR>> <BR>> I got strange one
here. One of my users complained that when he calls<BR><BR>> our main
number and asks to be transferred to another employee, he <BR>> hears two
or three beeps when the receptionist transfers his call. <BR>> The
problem isn't the beeps itself, but the loudness of the beeps. I
<BR>> was able to duplicate this issue on my phones, but on my lab phones,
<BR>> it does not do that.<BR>> <BR>> Does anyone know where to find
this "beep" setting when callers are <BR>> transferred?<BR>> <BR>>
Thanks in
advance.<BR>><BR>--------------------------------------------------------<BR>>
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