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<DIV><FONT face=Arial size=2>I'm right with you Stu on the loudness. Onnet
volume is probably less than half what offnet volume is. I'm just waiting for
the right person to complain to our president and we have to turn tones off all
together or come up with tones as our MOH source. <EM>Like I haven't done that
before....</EM></FONT></DIV>
<DIV> </DIV>
<BLOCKQUOTE
style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">
<DIV style="FONT: 10pt arial">----- Original Message ----- </DIV>
<DIV
style="BACKGROUND: #e4e4e4; FONT: 10pt arial; font-color: black"><B>From:</B>
<A title=SPackett@fenwick.com href="mailto:SPackett@fenwick.com">Stu
Packett</A> </DIV>
<DIV style="FONT: 10pt arial"><B>To:</B> <A title=erickbe@yahoo.com
href="mailto:erickbe@yahoo.com">erickbe@yahoo.com</A> ; <A
title=wsisk@cisco.com href="mailto:wsisk@cisco.com">Wes Sisk</A> </DIV>
<DIV style="FONT: 10pt arial"><B>Cc:</B> <A title=cisco-voip@puck.nether.net
href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</A> </DIV>
<DIV style="FONT: 10pt arial"><B>Sent:</B> Wednesday, February 15, 2006 7:06
PM</DIV>
<DIV style="FONT: 10pt arial"><B>Subject:</B> RE: [cisco-voip] Callers Hear
Beeps When Being Transferred</DIV>
<DIV><BR></DIV>I tried setting the output attenuation to 6 and that did not
seem to<BR>help. I also changed the Tone on Hold Timer to 200000 and 0,
but it<BR>kept playing every 10 seconds. The Tone on Hold Timer
documentation<BR>says for non-MGCP devices, if it's set to 200000, it will not
play, but<BR>it still plays. This seems to be the best solution for me
if it works.<BR><BR>I'm on H.323 gateways. I've restarted my phone, but
not the<BR>CallManager. Doesn't these clusterwide settings take
effect<BR>immediately? Do I have a possible bug?<BR><BR>By the way, the
beeps are LOUD. Loud to the point where you have to<BR>take the phone
off your ear. <BR><BR>-----Original Message-----<BR>From: Erick Bergquist
[mailto:erickbe@yahoo.com] <BR>Sent: Wednesday, February 15, 2006 2:22
PM<BR>To: Wes Sisk; Stu Packett<BR>Cc: <A
href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</A><BR>Subject:
Re: [cisco-voip] Callers Hear Beeps When Being Transferred<BR><BR>You can also
adjust the "Tone on Hold Timer (sec)* "<BR>timer under call manager service
parameters. If you set this to 200000<BR>the tone will be disabled.
<BR><BR>--- Wes Sisk <<A
href="mailto:wsisk@cisco.com">wsisk@cisco.com</A>> wrote:<BR><BR>> that
looks reasonable. any chance you can set OA=6 and test. i <BR>>
suspect the PSTN caller will faintly hear the IPPhone user with that
<BR>> config, but it will confirm we are going down the right path.<BR>>
<BR>> /Wes<BR>> On Feb 15, 2006, at 11:12 AM, Stu Packett wrote:<BR>>
<BR>> Below are my settings on the H.323 gateway.<BR>> <BR>>
voice-port 0/0/0:23<BR>> input gain -1<BR>>
output attenuation 3<BR>> echo-cancel coverage
24<BR>> bearer-cap Speech<BR>> <BR>> From: Lelio Fulgenzi
[mailto:lelio@uoguelph.ca]<BR>> Sent: Wednesday, February 15, 2006 8:02
AM<BR>> To: Wes Sisk; Stu Packett<BR>> Cc: <A
href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</A><BR>>
Subject: Re: [cisco-voip] Callers Hear Beeps When Being Transferred<BR>>
<BR>> Would this not also modify the volume of the voices
themselves?<BR>>
<BR>><BR>------------------------------------------------------------------------<BR>>
<BR>> --------<BR>> Lelio Fulgenzi, B.A.<BR>> Network Analyst (CCS) *
University of Guelph *<BR>> Guelph, Ontario N1G 2W1<BR>> (519) 824-4120
x56354 (519) 767-1060 FAX
(JNHN)<BR>><BR>^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^<BR>>
"I had a coffee and Coke at lunch today...and now,<BR>> I've got more
<BR>> jitter than an<BR>> IP phone on a long haul 10base2 <BR>>
connection"
<BR>> LFJ<BR>> ----- Original Message -----<BR>> From: Wes
Sisk<BR>> To: Stu Packett<BR>> Cc: <A
href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</A><BR>>
Sent: Wednesday, February 15, 2006 9:39 AM<BR>> Subject: Re: [cisco-voip]
Callers Hear Beeps When<BR>> Being Transferred<BR>> <BR>> Callmanager
is simply gong to tell the gateway to<BR>> play a tone.<BR>> what is
your output attenuation on your gateway set<BR>> to? this is
the <BR>> only thing I am aware of that would modify the<BR>>
loudness of the tone.<BR>> <BR>> /Wes<BR>> <BR>> On Feb 15, 2006,
at 2:03 AM, Stu Packett wrote:<BR>> <BR>> CallManager
4.0(2a)sr2c<BR>> <BR>> I got strange one here. One of my users
complained<BR>> that when he <BR>> calls our main number and asks
to be transferred to<BR>> another employee, <BR>> he hears two or
three beeps when the receptionist<BR>> transfers his <BR>>
call. The problem isn't the beeps itself, but the<BR>> loudness of
the <BR>> beeps. I was able to duplicate this issue on
my<BR>> phones, but on my <BR>> lab phones, it does not do
that.<BR>> <BR>> Does anyone know where to find this "beep"
setting<BR>> when callers are <BR>> transferred?<BR>> <BR>>
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