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<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Just a side note…. Unless you have
reset the max call duration it will terminate calls after 12 hours. The only
reason I know this is that the call hung up on the TAC engineer after 12 hours
on the phone. Not 11 hours 59 minutes but exactly 12 hours. (note it was a 22
hour TAC case so it only did it once) Enough time has went by that I can </span></font><font
size=2 color=navy face=Wingdings><span style='font-size:10.0pt;font-family:
Wingdings;color:navy'>J</span></font><font size=2 color=navy face=Arial><span
style='font-size:10.0pt;font-family:Arial;color:navy'> now.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Scott<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
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<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'>
cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b><span
style='font-weight:bold'>On Behalf Of </span></b>Hans-Peter Walter<br>
<b><span style='font-weight:bold'>Sent:</span></b> Saturday, February 18, 2006
12:48 PM<br>
<b><span style='font-weight:bold'>To:</span></b> Justin Steinberg<br>
<b><span style='font-weight:bold'>Cc:</span></b> cisco-voip@puck.nether.net;
mfa@crec.ifas.ufl.edu<br>
<b><span style='font-weight:bold'>Subject:</span></b> Antwort: Re: [cisco-voip]
Remotely rebooting Phone without usingCallmanager (in CM not connected, but can
still ping/http)</span></font><o:p></o:p></p>
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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal style='margin-bottom:12.0pt'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'><br>
</span></font><font size=2 face=sans-serif><span style='font-size:10.0pt;
font-family:sans-serif'>hi all,</span></font> <br>
<font size=2 face=sans-serif><span style='font-size:10.0pt;font-family:sans-serif'>finally
I gave up.</span></font> <br>
<br>
<font size=2 face=sans-serif><span style='font-size:10.0pt;font-family:sans-serif'>-
reboot-bug: </span></font><br>
<font size=2 face=sans-serif><span style='font-size:10.0pt;font-family:sans-serif'>we
are running 7.2(3.0), but we tried everything, from small packets </span></font><br>
<font size=2 face=sans-serif><span style='font-size:10.0pt;font-family:sans-serif'>to
big packets, different tcp options, reset, syn, ack </span></font><br>
<font size=2 face=sans-serif><span style='font-size:10.0pt;font-family:sans-serif'>spoofed
packets from gateway to phone, from that phone to itself etc.</span></font> <br>
<font size=2 face=sans-serif><span style='font-size:10.0pt;font-family:sans-serif'>==>
no chance, the only thing we killed was the ospf process on the router
because of heavy load ;-).</span></font> <br>
<br>
<font size=2 face=sans-serif><span style='font-size:10.0pt;font-family:sans-serif'>-
just ask somebody</span></font> <br>
<font size=2 face=sans-serif><span style='font-size:10.0pt;font-family:sans-serif'>in
europe it was friday evening at about 10 o'clock when I began, so nobody was/is
there, no maid, </span></font><br>
<font size=2 face=sans-serif><span style='font-size:10.0pt;font-family:sans-serif'>just
nobody.</span></font> <br>
<br>
<font size=2 face=sans-serif><span style='font-size:10.0pt;font-family:sans-serif'>-
</span></font><tt><font size=2 face="Courier New"><span style='font-size:10.0pt'>http://<phone
ip>/CGI/Screenshot</span></font></tt> <br>
<font size=2 face=sans-serif><span style='font-size:10.0pt;font-family:sans-serif'>didn't
work either, as I do not have the username/pw for that phone. Tried things like
cisco/cisco, hoping</span></font> <br>
<font size=2 face=sans-serif><span style='font-size:10.0pt;font-family:sans-serif'>the
phone reacts, but nothing...</span></font> <br>
<br>
<font size=2 face=sans-serif><span style='font-size:10.0pt;font-family:sans-serif'>-
on the streaming-page of the phone I can see a stream from the phone to the
gateway, still sending </span></font><br>
<font size=2 face=sans-serif><span style='font-size:10.0pt;font-family:sans-serif'>packets
(counters increase), but no reply from the gateway (counters doesn't increase).</span></font>
<br>
<br>
<font size=2 face=sans-serif><span style='font-size:10.0pt;font-family:sans-serif'>So
I believe the phone still think it's an active call, but shouldn't it be
disconnected when the Ethernet </span></font><br>
<font size=2 face=sans-serif><span style='font-size:10.0pt;font-family:sans-serif'>goes
down??</span></font> <br>
<br>
<font size=2 face=sans-serif><span style='font-size:10.0pt;font-family:sans-serif'>I
opened this thread as the guy complained about the SRST not working properly
will come </span></font><br>
<font size=2 face=sans-serif><span style='font-size:10.0pt;font-family:sans-serif'>to
the office on monday morning and see an active call since friday ;-) (i know
it's not really active, but.....).</span></font> <br>
<font size=2 face=sans-serif><span style='font-size:10.0pt;font-family:sans-serif'>Thats
why I wanted to know how to reboot that phone. Probably it's just pressing the
speaker-button to end the </span></font><br>
<font size=2 face=sans-serif><span style='font-size:10.0pt;font-family:sans-serif'>call,
and the phone will reconnect ;-).</span></font> <br>
<br>
<font size=2 face=sans-serif><span style='font-size:10.0pt;font-family:sans-serif'>thanks
all for your time....</span></font> <br>
<br>
<br>
<br>
<br>
<o:p></o:p></p>
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<p class=MsoNormal><b><font size=1 face=sans-serif><span style='font-size:
7.5pt;font-family:sans-serif;font-weight:bold'>"Justin Steinberg"
<jsteinberg@gmail.com></span></font></b><font size=1 face=sans-serif><span
style='font-size:7.5pt;font-family:sans-serif'> </span></font><o:p></o:p></p>
<p><font size=1 face=sans-serif><span style='font-size:7.5pt;font-family:
sans-serif'>18.02.2006 18:36</span></font> <o:p></o:p></p>
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<p class=MsoNormal align=right style='text-align:right'><font size=1
face=sans-serif><span style='font-size:7.5pt;font-family:sans-serif'>An</span></font><o:p></o:p></p>
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<p class=MsoNormal><font size=1 face=sans-serif><span style='font-size:
7.5pt;font-family:sans-serif'>cisco-voip@puck.nether.net</span></font> <o:p></o:p></p>
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<p class=MsoNormal align=right style='text-align:right'><font size=1
face=sans-serif><span style='font-size:7.5pt;font-family:sans-serif'>Kopie</span></font><o:p></o:p></p>
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<p class=MsoNormal><font size=1 face=sans-serif><span style='font-size:
7.5pt;font-family:sans-serif'>mfa@crec.ifas.ufl.edu,
Hans-Peter.Walter@tds.de</span></font> <o:p></o:p></p>
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<p class=MsoNormal align=right style='text-align:right'><font size=1
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<p class=MsoNormal><font size=1 face=sans-serif><span style='font-size:
7.5pt;font-family:sans-serif'>Re: [cisco-voip] Remotely rebooting Phone
without using Callmanager (in CM not connected, but can still ping/http)</span></font><o:p></o:p></p>
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<br>
<br>
</span></font><tt><font size=2 face="Courier New"><span style='font-size:10.0pt'>I'd
be interested to see what's on the phone screen. Try to get a</span></font></tt><font
size=2 face="Courier New"><span style='font-size:10.0pt;font-family:"Courier New"'><br>
<tt><font face="Courier New">screenshot via:</font></tt><br>
<br>
<tt><font face="Courier New">http://<phone ip>/CGI/Screenshot</font></tt><br>
<br>
<tt><font face="Courier New">You'll be prompted for credentials for a DC
directory user who is</font></tt><br>
<tt><font face="Courier New">associated with your phone's MAC. Of course,
if your phone can not</font></tt><br>
<tt><font face="Courier New">communicate with the authentication URL this won't
work.</font></tt><br>
<br>
<tt><font face="Courier New">Or as Mike said, you could just ask the Maid
what's on the phone screen.</font></tt><br>
<br>
<tt><font face="Courier New">Justin</font></tt><br>
<br>
<br>
<tt><font face="Courier New">> Date: Fri, 17 Feb 2006 20:26:28 -0500</font></tt><br>
<tt><font face="Courier New">> From: "Mike Armstrong"
<mfa@crec.ifas.ufl.edu></font></tt><br>
<tt><font face="Courier New">> Subject: Re: [cisco-voip] Remotely rebooting
Phone without using</font></tt><br>
<tt><font face="Courier New">> Callmanager
(in CM not connected, but can still ping/http)</font></tt><br>
<tt><font face="Courier New">> To: <cisco-voip@puck.nether.net>,
<Hans-Peter.Walter@tds.de></font></tt><br>
<tt><font face="Courier New">> Message-ID:
<009901c6342a$58372e80$0402a8c0@crec.ifas.ufl.edu></font></tt><br>
<tt><font face="Courier New">> Content-Type: text/plain; format=flowed;
charset="iso-8859-1";</font></tt><br>
<tt><font face="Courier New">>
reply-type=original</font></tt><br>
<tt><font face="Courier New">></font></tt><br>
<tt><font face="Courier New">> Maybe I'm missing something, but PoE or not,
the phone is getting power from</font></tt><br>
<tt><font face="Courier New">> something, so somebody at the remote site
should be able to unplug whatever</font></tt><br>
<tt><font face="Courier New">> is supplying power. Maid, security
guard, whoever is there could be talked</font></tt><br>
<tt><font face="Courier New">> through it. (Unless it's the only phone
there?)</font></tt><br>
<tt><font face="Courier New">></font></tt><br>
<tt><font face="Courier New">> Mike Armstrong</font></tt><br>
<tt><font face="Courier New">> UF/ IFAS CREC</font></tt><br>
<tt><font face="Courier New">> <st1:place w:st="on"><st1:City w:st="on">Lake
Alfred</st1:City>, <st1:State w:st="on">FL</st1:State></st1:place></font></tt><br>
<tt><font face="Courier New">></font></tt><br>
<tt><font face="Courier New">> > Message: 4</font></tt><br>
<tt><font face="Courier New">> > Date: Sat, 18 Feb 2006 01:38:00 +0100</font></tt><br>
<tt><font face="Courier New">> > From: Hans-Peter Walter
<Hans-Peter.Walter@tds.de></font></tt><br>
<tt><font face="Courier New">> > Subject: [cisco-voip] Remotely rebooting
Phone without using</font></tt><br>
<tt><font face="Courier New">> > Callmanager (in CM not connected, but
can still ping/http)</font></tt><br>
<tt><font face="Courier New">> > To: cisco-voip@puck.nether.net</font></tt><br>
<tt><font face="Courier New">> > Message-ID:</font></tt><br>
<tt><font face="Courier New">> >
<OF2FA8A131.E19A4887-ONC1257119.00025DE0-C1257119.000301A1@de.tds-global.com></font></tt><br>
<tt><font face="Courier New">> ></font></tt><br>
<tt><font face="Courier New">> > Content-Type: text/plain;
charset="us-ascii"</font></tt><br>
<tt><font face="Courier New">> ></font></tt><br>
<tt><font face="Courier New">> > hi,</font></tt><br>
<tt><font face="Courier New">> > we have a problem with a SRST-config at
a remote site, so I played around</font></tt><br>
<tt><font face="Courier New">> > and set a</font></tt><br>
<tt><font face="Courier New">> > line of a phone to "Auto Answer
with speakerphone" and could hear some</font></tt><br>
<tt><font face="Courier New">> > servers running in the background,</font></tt><br>
<tt><font face="Courier New">> > and did some testing. The SRST still
doesn't work properly, but thats</font></tt><br>
<tt><font face="Courier New">> > another story...</font></tt><br>
<tt><font face="Courier New">> ></font></tt><br>
<tt><font face="Courier New">> > Now the phone some how stucks. I can
ping it, I can go to the phone</font></tt><br>
<tt><font face="Courier New">> > website http://<phone-ip>, but it</font></tt><br>
<tt><font face="Courier New">> > is *NOT* registered in Callmanager and
not on the SRST-Router.</font></tt><br>
<tt><font face="Courier New">> > I denied access for that phone to the
callmanager (hoped it would try to</font></tt><br>
<tt><font face="Courier New">> > reboot) ==> no success</font></tt><br>
<tt><font face="Courier New">> > I rebooted the SRST-Router
(default-gateway of the phone) ==> no success</font></tt><br>
<tt><font face="Courier New">> > I shut down and enabled the switch-port
where the phone is connected ==></font></tt><br>
<tt><font face="Courier New">> > no success</font></tt><br>
<tt><font face="Courier New">> > I even rebooted the entire switch ;-)
==> no success</font></tt><br>
<tt><font face="Courier New">> > After all these actions I can still ping
/ http to the phone...</font></tt><br>
<tt><font face="Courier New">> ></font></tt><br>
<tt><font face="Courier New">> > I wish I had PoE there, because I think
I just would need unplug power....</font></tt><br>
<tt><font face="Courier New">> > soooo: Is there another way to reboot a
phone *without* the Callmanager,</font></tt><br>
<tt><font face="Courier New">> > maybe something hidden like
http://<phine-ip>/admin or something?</font></tt><br>
<tt><font face="Courier New">> ></font></tt><br>
<tt><font face="Courier New">> > thanks and a nice weekend...</font></tt><br>
<tt><font face="Courier New">> > HP</font></tt><br>
<tt><font face="Courier New">></font></tt><br>
<tt><font face="Courier New">></font></tt><br>
<tt><font face="Courier New">></font></tt></span></font><o:p></o:p></p>
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