<div>Hey Bill,</div>
<div> </div>
<div>Have you tried this command?</div>
<p>"mgcp package-capability dtmf-package"</p>
<div> Please send the output of a "show mgcp" command.</div>
<div> </div>
<div>Uben - CCNA<br><br> </div>
<div><span class="gmail_quote">On 2/27/06, <b class="gmail_sendername">Bill Riley III</b> <<a href="mailto:BRiley@jackhenry.com">BRiley@jackhenry.com</a>> wrote:</span>
<blockquote class="gmail_quote" style="PADDING-LEFT: 1ex; MARGIN: 0px 0px 0px 0.8ex; BORDER-LEFT: #ccc 1px solid">
<div>
<p><font face="Arial" color="navy" size="2"><span style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">I was using </span></font>dtmf-relay h245-alphanumeric with the H.323 gateway. The ATA's are using SCCP. <font face="Arial" color="navy" size="2">
<span style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial"></span></font></p>
<p><font face="Arial" color="navy" size="2"><span style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial"> </span></font></p>
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<p><b><font face="Tahoma" color="black" size="2"><span style="FONT-WEIGHT: bold; FONT-SIZE: 10pt; COLOR: windowtext; FONT-FAMILY: Tahoma">From:</span></font></b><font face="Tahoma" color="black" size="2"><span style="FONT-SIZE: 10pt; COLOR: windowtext; FONT-FAMILY: Tahoma">
Wes Sisk [mailto:<a onclick="return top.js.OpenExtLink(window,event,this)" href="mailto:wsisk@cisco.com" target="_blank">wsisk@cisco.com</a>] <br><b><span style="FONT-WEIGHT: bold">Sent:</span></b> Monday, February 27, 2006 11:13 AM
<br><b><span style="FONT-WEIGHT: bold">To:</span></b> Bill <span class="st0" id="st" name="st">Riley</span> III<br><b><span style="FONT-WEIGHT: bold">Cc:</span></b> <a onclick="return top.js.OpenExtLink(window,event,this)" href="mailto:cisco-voip@puck.nether.net" target="_blank">
cisco-voip@puck.nether.net</a><br><b><span style="FONT-WEIGHT: bold">Subject:</span></b> Re: [cisco-voip] DTMF and MGCP gateway</span></font><font color="black"><span style="COLOR: windowtext"></span></font></p></div>
<div><span class="e" id="q_109ac82371ee41cf_1">
<p><font face="Times New Roman" color="black" size="3"><span style="FONT-SIZE: 12pt"> </span></font></p>
<p><font face="Times New Roman" color="black" size="3"><span style="FONT-SIZE: 12pt">with this command:<br>mgcp dtmf-relay voip codec all mode out-of-band<br><br>the router is using the same DSP commands to recognize inband tones and take them out of band so long as h323 was also configured to use dtmf-relay h245-alphanumeric. If you were not using dtmf-relay under h323, your signaling would have remained inband (in the audio channel).
<br><br>With out of band relay, are your ATA's using sccp or h323? If SCCP, SCCP only provides for a DTMF, and not a duration. With h323 gateways if you use h245-signal, you get DTMF relayed OOB with both a digit and a duration. There is a CCM service parameter to modify digit duration for h323 with h245-signal DTMF relay is used.
<br><br>/Wes<br><br>Bill Riley III wrote: </span></font></p>
<p><font face="Times New Roman" color="black" size="3"><span style="FONT-SIZE: 12pt"> </span></font></p>
<p><font face="Times New Roman" color="black" size="3"><span style="FONT-SIZE: 12pt"> </span></font></p>
<p><font face="Times New Roman" color="black" size="3"><span style="FONT-SIZE: 12pt">I have a 2851 with a PRI into a MFT card for connectivity to the PSTN. I also have an IVR system used for a telephone banking application. The customer calls a pilot number associated with the PRI and it gets translated to an internal hunt group. There are four DN's in the hunt group connected to ATA's which terminate into the IVR system. Everything was working fine until the gateway was converted from
H.323 to MGCP in order to facilitate a request by the customer. Now we are getting complaints that the IVR system is not understanding certain digits the when the customer is trying to input their account number. I have this same ATA to the IVR system setup running at a few other customers using
H.323 with no problems and we did not have any complaints until the switch to MGCP. I have not been able to track down if it is specific digits but the problem seems sporadic, some times the customer gets in and sometimes they do not. Here are some sections of the router config. I am running CCM
4.1.3. Any help would be appreciated. </span></font></p>
<p><font face="Times New Roman" color="black" size="3"><span style="FONT-SIZE: 12pt"> </span></font></p>
<p><font face="Times New Roman" color="black" size="3"><span style="FONT-SIZE: 12pt"> </span></font></p>
<p><font face="Courier New" color="black" size="2"><span style="FONT-SIZE: 10pt">network-clock-participate wic 1 </span></font></p>
<p><font face="Courier New" color="black" size="2"><span style="FONT-SIZE: 10pt">network-clock-select 1 T1 0/1/0</span></font></p>
<p><font face="Courier New" color="black" size="2"><span style="FONT-SIZE: 10pt">ip subnet-zero</span></font></p>
<p><font face="Courier New" color="black" size="2"><span style="FONT-SIZE: 10pt">no ip source-route</span></font></p>
<p><font face="Times New Roman" color="black" size="3"><span style="FONT-SIZE: 12pt"> </span></font></p>
<p><font face="Courier New" color="black" size="2"><span style="FONT-SIZE: 10pt">voice class codec 100</span></font></p>
<p><font face="Courier New" color="black" size="2"><span style="FONT-SIZE: 10pt"> codec preference 1 g711ulaw</span></font></p>
<p><font face="Courier New" color="black" size="2"><span style="FONT-SIZE: 10pt"> codec preference 2 g729r8</span></font></p>
<p><font face="Courier New" color="black" size="2"><span style="FONT-SIZE: 10pt">!</span></font></p>
<p><font face="Courier New" color="black" size="2"><span style="FONT-SIZE: 10pt">!</span></font></p>
<p><font face="Courier New" color="black" size="2"><span style="FONT-SIZE: 10pt">!</span></font></p>
<p><font face="Courier New" color="black" size="2"><span style="FONT-SIZE: 10pt">voice class h323 100</span></font></p>
<p><font face="Courier New" color="black" size="2"><span style="FONT-SIZE: 10pt"> h225 timeout tcp establish 3</span></font></p>
<p><font face="Courier New" color="black" size="2"><span style="FONT-SIZE: 10pt">!</span></font></p>
<p><font face="Courier New" color="black" size="2"><span style="FONT-SIZE: 10pt">!</span></font></p>
<p><font face="Courier New" color="black" size="2"><span style="FONT-SIZE: 10pt">!</span></font></p>
<p><font face="Courier New" color="black" size="2"><span style="FONT-SIZE: 10pt">voice class dualtone-detect-params 90</span></font></p>
<p><font face="Courier New" color="black" size="2"><span style="FONT-SIZE: 10pt"> freq-max-power 6</span></font></p>
<p><font face="Courier New" color="black" size="2"><span style="FONT-SIZE: 10pt"> freq-min-power 25</span></font></p>
<p><font face="Courier New" color="black" size="2"><span style="FONT-SIZE: 10pt"> freq-power-twist 15</span></font></p>
<p><font face="Courier New" color="black" size="2"><span style="FONT-SIZE: 10pt"> freq-max-delay 16</span></font></p>
<p><font face="Courier New" color="black" size="2"><span style="FONT-SIZE: 10pt"> cadence-variation 8</span></font></p>
<p><font face="Courier New" color="black" size="2"><span style="FONT-SIZE: 10pt">!</span></font></p>
<p><font face="Courier New" color="black" size="2"><span style="FONT-SIZE: 10pt">controller T1 0/1/0</span></font></p>
<p><font face="Courier New" color="black" size="2"><span style="FONT-SIZE: 10pt"> framing esf</span></font></p>
<p><font face="Courier New" color="black" size="2"><span style="FONT-SIZE: 10pt"> linecode b8zs</span></font></p>
<p><font face="Courier New" color="black" size="2"><span style="FONT-SIZE: 10pt"> pri-group timeslots 1-24 service mgcp</span></font></p>
<p><font face="Courier New" color="black" size="2"><span style="FONT-SIZE: 10pt">!</span></font></p>
<p><font face="Courier New" color="black" size="2"><span style="FONT-SIZE: 10pt">interface Serial0/1/0:23</span></font></p>
<p><font face="Courier New" color="black" size="2"><span style="FONT-SIZE: 10pt"> no ip address</span></font></p>
<p><font face="Courier New" color="black" size="2"><span style="FONT-SIZE: 10pt"> isdn switch-type primary-ni</span></font></p>
<p><font face="Courier New" color="black" size="2"><span style="FONT-SIZE: 10pt"> isdn incoming-voice voice</span></font></p>
<p><font face="Courier New" color="black" size="2"><span style="FONT-SIZE: 10pt"> isdn bind-l3 ccm-manager</span></font></p>
<p><font face="Courier New" color="black" size="2"><span style="FONT-SIZE: 10pt"> no cdp enable</span></font></p>
<p><font face="Courier New" color="black" size="2"><span style="FONT-SIZE: 10pt"> </span></font></p>
<p><font face="Courier New" color="black" size="2"><span style="FONT-SIZE: 10pt">ccm-manager redundant-host <a onclick="return top.js.OpenExtLink(window,event,this)" href="http://10.10.1.10/" target="_blank">10.10.1.10</a>
</span></font></p>
<p><font face="Courier New" color="black" size="2"><span style="FONT-SIZE: 10pt">ccm-manager mgcp</span></font></p>
<p><font face="Courier New" color="black" size="2"><span style="FONT-SIZE: 10pt">ccm-manager music-on-hold</span></font></p>
<p><font face="Courier New" color="black" size="2"><span style="FONT-SIZE: 10pt">ccm-manager config server <a onclick="return top.js.OpenExtLink(window,event,this)" href="http://10.10.1.11/" target="_blank">10.10.1.11</a>
</span></font></p>
<p><font face="Courier New" color="black" size="2"><span style="FONT-SIZE: 10pt">ccm-manager config</span></font></p>
<p><font face="Courier New" color="black" size="2"><span style="FONT-SIZE: 10pt">!</span></font></p>
<p><font face="Courier New" color="black" size="2"><span style="FONT-SIZE: 10pt">mgcp</span></font></p>
<p><font face="Courier New" color="black" size="2"><span style="FONT-SIZE: 10pt">mgcp call-agent <a onclick="return top.js.OpenExtLink(window,event,this)" href="http://10.10.1.11/" target="_blank">10.10.1.11</a> 2427 service-type mgcp version
0.1</span></font></p>
<p><font face="Courier New" color="black" size="2"><span style="FONT-SIZE: 10pt">mgcp dtmf-relay voip codec all mode out-of-band</span></font></p>
<p><font face="Courier New" color="black" size="2"><span style="FONT-SIZE: 10pt">mgcp rtp unreachable timeout 1000 action notify</span></font></p>
<p><font face="Courier New" color="black" size="2"><span style="FONT-SIZE: 10pt">mgcp modem passthrough voip mode nse</span></font></p>
<p><font face="Courier New" color="black" size="2"><span style="FONT-SIZE: 10pt">mgcp package-capability rtp-package</span></font></p>
<p><font face="Courier New" color="black" size="2"><span style="FONT-SIZE: 10pt">no mgcp package-capability res-package</span></font></p>
<p><font face="Courier New" color="black" size="2"><span style="FONT-SIZE: 10pt">mgcp package-capability sst-package</span></font></p>
<p><font face="Courier New" color="black" size="2"><span style="FONT-SIZE: 10pt">no mgcp package-capability fxr-package</span></font></p>
<p><font face="Courier New" color="black" size="2"><span style="FONT-SIZE: 10pt">mgcp package-capability pre-package</span></font></p>
<p><font face="Courier New" color="black" size="2"><span style="FONT-SIZE: 10pt">no mgcp timer receive-rtcp</span></font></p>
<p><font face="Courier New" color="black" size="2"><span style="FONT-SIZE: 10pt">mgcp sdp simple</span></font></p>
<p><font face="Courier New" color="black" size="2"><span style="FONT-SIZE: 10pt">mgcp fax t38 inhibit</span></font></p>
<p><font face="Courier New" color="black" size="2"><span style="FONT-SIZE: 10pt">mgcp rtp payload-type g726r16 static</span></font></p>
<p><font face="Courier New" color="black" size="2"><span style="FONT-SIZE: 10pt">mgcp bind control source-interface Loopback0</span></font></p>
<p><font face="Courier New" color="black" size="2"><span style="FONT-SIZE: 10pt">mgcp bind media source-interface Loopback0</span></font></p>
<p><font face="Courier New" color="black" size="2"><span style="FONT-SIZE: 10pt">!</span></font></p>
<p><font face="Courier New" color="black" size="2"><span style="FONT-SIZE: 10pt">mgcp profile default</span></font></p>
<p><font face="Arial" color="black" size="2"><span style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"> </span></font></p>
<p><font face="Arial" color="black" size="2"><span style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">Thanks,</span></font></p>
<p><font face="Arial" color="black" size="2"><span style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">Bill Riley</span></font></p>
<p><font face="Times New Roman" color="black" size="3"><span style="FONT-SIZE: 12pt"> </span></font></p>
<p><font face="Times New Roman" color="black" size="3"><span style="FONT-SIZE: 12pt"> </span></font></p><pre><font face="Courier New" color="black" size="2"><span style="FONT-SIZE: 10pt"> </span></font></pre><pre style="TEXT-ALIGN: center">
<font face="Courier New" color="black" size="2"><span style="FONT-SIZE: 10pt">
<hr align="center" width="90%" size="4">
</span></font></pre><pre><font face="Courier New" color="black" size="2"><span style="FONT-SIZE: 10pt"> </span></font></pre><pre><font face="Courier New" color="black" size="2"><span style="FONT-SIZE: 10pt">_______________________________________________
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<br><br><br></blockquote></div><br><br clear="all"><br>-- <br>Uben - CCNA