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<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Has anyone seen this problem?<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>I have a IPCCx RASCAL server to monitor the agents that
connect to my 6509 </span></font><font size=2 face=Wingdings><span
style='font-size:10.0pt;font-family:Wingdings'>à</span></font><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'> 3550-12g </span></font><font
size=2 face=Wingdings><span style='font-size:10.0pt;font-family:Wingdings'>à</span></font><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'> 3560 </span></font><font
size=2 face=Wingdings><span style='font-size:10.0pt;font-family:Wingdings'>à</span></font><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'> agent
phone. RSPAN is setup and all but one agent could be monitored on this
3560 switch by the supervisor. All Agents are on the same vlan as the
IPCCx server as directed by the Cisco documentation.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Sniff the packets from the bad agent phone and I’m seeing
“wrong sequence nr.” Twice then OK then two more “wrong
sequence nr” then OK continuing in that order.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>TAC wanted to bring in Routing and switching in on this but
Routing and Switching was not available (go figure). We decided to
changed out the phone and see it that fixed it…………
believe it or not it did fix it. What’s wrong with this phone? All phones
are running 7.2.3 firmware with CM 4.1.3sr2. This phone as worked other
then voice monitoring the calls in IPCCx.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Any ideas?<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Scott<o:p></o:p></span></font></p>
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