<br><font size=2 face="sans-serif">Hello,</font>
<br>
<br><font size=2 face="sans-serif">I have configured Attendant Console
with broadcast hunting on a CCM 4.1.3sr3. </font>
<br><font size=2 face="sans-serif">When an incoming call arrives at the
AC pilot point, the call is placed in the queue and displayed in the Broadcast
Calls window of the 2 Attendant PCs.</font>
<br><font size=2 face="sans-serif">I need to configure night service for
this pilot point: when the attendant closes the application the calls should
be forwarded to another extension.</font>
<br><font size=2 face="sans-serif">So far, the only way I managed to get
the incoming calls out of the queue when no attendants are available
is by setting the hold time to a specific value.</font>
<br><font size=2 face="sans-serif">Otherwise the calls get stuck in the
queue.</font>
<br>
<br><font size=2 face="sans-serif">Any ideas?<br>
<br>
Regards,<br>
Evi </font>