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<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>The CRS 4.0 Admin guide details this info:<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p>&nbsp;</o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p>&nbsp;</o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><a
href="http://www.cisco.com/application/pdf/en/us/guest/products/ps6488/c1067/ccmigration_09186a00804a277a.pdf">http://www.cisco.com/application/pdf/en/us/guest/products/ps6488/c1067/ccmigration_09186a00804a277a.pdf</a><o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p>&nbsp;</o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>page 8-10<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p>&nbsp;</o:p></span></font></p>

<p class=MsoNormal style='text-autospace:none'><b><font size=1 color=black
face=Univers-CondensedBold><span style='font-size:9.0pt;font-family:Univers-CondensedBold;
color:black;font-weight:bold'>Step 1 </span></font></b><font size=2
color=black face=Times-Roman><span style='font-size:10.0pt;font-family:Times-Roman;
color:black'>From the CRS Administration menu bar, choose </span></font><b><font
size=2 color=black face=Times-Bold><span style='font-size:10.0pt;font-family:
Times-Bold;color:black;font-weight:bold'>System &gt; Control Center</span></font></b><font
size=2 color=black face=Times-Roman><span style='font-size:10.0pt;font-family:
Times-Roman;color:black'>.<o:p></o:p></span></font></p>

<p class=MsoNormal style='text-autospace:none'><font size=2 color=black
face=Times-Roman><span style='font-size:10.0pt;font-family:Times-Roman;
color:black'>The Control Center/Servers summary web page opens.<o:p></o:p></span></font></p>

<p class=MsoNormal style='text-autospace:none'><b><font size=1 color=black
face=Univers-CondensedBold><span style='font-size:9.0pt;font-family:Univers-CondensedBold;
color:black;font-weight:bold'><o:p>&nbsp;</o:p></span></font></b></p>

<p class=MsoNormal style='text-autospace:none'><b><font size=1 color=black
face=Univers-CondensedBold><span style='font-size:9.0pt;font-family:Univers-CondensedBold;
color:black;font-weight:bold'>Step 2 </span></font></b><font size=2
color=black face=Times-Roman><span style='font-size:10.0pt;font-family:Times-Roman;
color:black'>Click the </span></font><b><font size=2 color=black
face=Times-Bold><span style='font-size:10.0pt;font-family:Times-Bold;
color:black;font-weight:bold'>License Information </span></font></b><font
size=2 color=black face=Times-Roman><span style='font-size:10.0pt;font-family:
Times-Roman;color:black'>hyperlink.<o:p></o:p></span></font></p>

<p class=MsoNormal style='text-autospace:none'><i><font size=1 color=black
face=Univers-LightOblique><span style='font-size:9.0pt;font-family:Univers-LightOblique;
color:black;font-style:italic'>Click this link to<o:p></o:p></span></font></i></p>

<p class=MsoNormal style='text-autospace:none'><i><font size=1 color=black
face=Univers-LightOblique><span style='font-size:9.0pt;font-family:Univers-LightOblique;
color:black;font-style:italic'>add new license<o:p></o:p></span></font></i></p>

<p class=MsoNormal style='text-autospace:none'><i><font size=1 color=black
face=Univers-LightOblique><span style='font-size:9.0pt;font-family:Univers-LightOblique;
color:black;font-style:italic'>information<o:p></o:p></span></font></i></p>

<p class=MsoNormal style='text-autospace:none'><i><font size=1 color=black
face=Univers-LightOblique><span style='font-size:9.0pt;font-family:Univers-LightOblique;
color:black;font-style:italic'>Licenses<o:p></o:p></span></font></i></p>

<p class=MsoNormal style='text-autospace:none'><i><font size=1 color=black
face=Univers-LightOblique><span style='font-size:9.0pt;font-family:Univers-LightOblique;
color:black;font-style:italic'>currently activated<o:p></o:p></span></font></i></p>

<p class=MsoNormal style='text-autospace:none'><i><font size=1 color=black
face=Univers-LightOblique><span style='font-size:9.0pt;font-family:Univers-LightOblique;
color:black;font-style:italic'>on the system<o:p></o:p></span></font></i></p>

<p class=MsoNormal style='text-autospace:none'><b><font size=2 color=white
face=Univers-Black><span style='font-size:10.0pt;font-family:Univers-Black;
color:white;font-weight:bold'>8-11<o:p></o:p></span></font></b></p>

<p class=MsoNormal style='text-autospace:none'><b><font size=1 color=black
face=Univers-CondensedBold><span style='font-size:8.0pt;font-family:Univers-CondensedBold;
color:black;font-weight:bold'>Cisco Customer Response Solutions Administration
Guide, Release 4.0(x)<o:p></o:p></span></font></b></p>

<p class=MsoNormal style='text-autospace:none'><b><font size=1 color=black
face=Univers-CondensedBold><span style='font-size:8.0pt;font-family:Univers-CondensedBold;
color:black;font-weight:bold'>Chapter 8 Managing the Cisco CRS System<o:p></o:p></span></font></b></p>

<p class=MsoNormal style='text-autospace:none'><b><font size=1 color=black
face=Univers-CondensedBold><span style='font-size:8.0pt;font-family:Univers-CondensedBold;
color:black;font-weight:bold'>Managing the <st1:place w:st="on"><st1:PlaceName
 w:st="on">Control</st1:PlaceName> <st1:PlaceType w:st="on">Center</st1:PlaceType></st1:place><o:p></o:p></span></font></b></p>

<p class=MsoNormal style='text-autospace:none'><font size=2 color=black
face=Times-Roman><span style='font-size:10.0pt;font-family:Times-Roman;
color:black'>The License Information web page opens.<o:p></o:p></span></font></p>

<p class=MsoNormal style='text-autospace:none'><b><font size=1 color=black
face=Univers-CondensedBold><span style='font-size:9.0pt;font-family:Univers-CondensedBold;
color:black;font-weight:bold'><o:p>&nbsp;</o:p></span></font></b></p>

<p class=MsoNormal style='text-autospace:none'><b><font size=1 color=black
face=Univers-CondensedBold><span style='font-size:9.0pt;font-family:Univers-CondensedBold;
color:black;font-weight:bold'>Step 3 </span></font></b><font size=2
color=black face=Times-Roman><span style='font-size:10.0pt;font-family:Times-Roman;
color:black'>Click the Add License hyperlink on the navigation bar.<o:p></o:p></span></font></p>

<p class=MsoNormal style='text-autospace:none'><font size=2 color=black
face=Times-Roman><span style='font-size:10.0pt;font-family:Times-Roman;
color:black'>The License Information Configuration web page opens.<o:p></o:p></span></font></p>

<p class=MsoNormal style='text-autospace:none'><b><font size=1 color=black
face=Univers-CondensedBold><span style='font-size:9.0pt;font-family:Univers-CondensedBold;
color:black;font-weight:bold'><o:p>&nbsp;</o:p></span></font></b></p>

<p class=MsoNormal style='text-autospace:none'><b><font size=1 color=black
face=Univers-CondensedBold><span style='font-size:9.0pt;font-family:Univers-CondensedBold;
color:black;font-weight:bold'>Step 4 </span></font></b><font size=2
color=black face=Times-Roman><span style='font-size:10.0pt;font-family:Times-Roman;
color:black'>Specify a License file or click Browse to locate a file.<o:p></o:p></span></font></p>

<p class=MsoNormal style='text-autospace:none'><font size=2 color=black
face=Times-Roman><span style='font-size:10.0pt;font-family:Times-Roman;
color:black'>You can either specify a single file with a .lic extension or a
.zip file containing<o:p></o:p></span></font></p>

<p class=MsoNormal style='text-autospace:none'><font size=2 color=black
face=Times-Roman><span style='font-size:10.0pt;font-family:Times-Roman;
color:black'>multiple .lic files.<o:p></o:p></span></font></p>

<p class=MsoNormal style='text-autospace:none'><b><font size=1 color=black
face=Univers-CondensedBold><span style='font-size:9.0pt;font-family:Univers-CondensedBold;
color:black;font-weight:bold'><o:p>&nbsp;</o:p></span></font></b></p>

<p class=MsoNormal style='text-autospace:none'><b><font size=1 color=black
face=Univers-CondensedBold><span style='font-size:9.0pt;font-family:Univers-CondensedBold;
color:black;font-weight:bold'>Note </span></font></b><font size=2 color=black
face=Times-Roman><span style='font-size:10.0pt;font-family:Times-Roman;
color:black'>If specifying a .zip file, ensure that all .lic files that need to
be added are in the<o:p></o:p></span></font></p>

<p class=MsoNormal style='text-autospace:none'><font size=2 color=black
face=Times-Roman><span style='font-size:10.0pt;font-family:Times-Roman;
color:black'>root of the .zip file and are not in subfolders in the zip file.<o:p></o:p></span></font></p>

<p class=MsoNormal style='text-autospace:none'><b><font size=1 color=black
face=Univers-CondensedBold><span style='font-size:9.0pt;font-family:Univers-CondensedBold;
color:black;font-weight:bold'><o:p>&nbsp;</o:p></span></font></b></p>

<p class=MsoNormal style='text-autospace:none'><b><font size=1 color=black
face=Univers-CondensedBold><span style='font-size:9.0pt;font-family:Univers-CondensedBold;
color:black;font-weight:bold'>Step 5 </span></font></b><font size=2
color=black face=Times-Roman><span style='font-size:10.0pt;font-family:Times-Roman;
color:black'>Click </span></font><b><font size=2 color=black face=Times-Bold><span
style='font-size:10.0pt;font-family:Times-Bold;color:black;font-weight:bold'>Update</span></font></b><font
size=2 color=black face=Times-Roman><span style='font-size:10.0pt;font-family:
Times-Roman;color:black'>.</span></font><font size=2 color=black
face=Univers-CondensedBold><span style='font-size:10.0pt;font-family:Univers-CondensedBold;
color:black'><o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p>&nbsp;</o:p></span></font></p>

<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p>&nbsp;</o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p>&nbsp;</o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p>&nbsp;</o:p></span></font></p>

<div>

<div class=MsoNormal align=center style='text-align:center'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'>

<hr size=2 width="100%" align=center tabindex=-1>

</span></font></div>

<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'>
cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b><span
style='font-weight:bold'>On Behalf Of </span></b>James Grace<br>
<b><span style='font-weight:bold'>Sent:</span></b> Thursday, March 30, 2006
9:47 AM<br>
<b><span style='font-weight:bold'>To:</span></b> cisco-voip@puck.nether.net<br>
<b><span style='font-weight:bold'>Subject:</span></b> [cisco-voip] How do you
add new lic files in crs 4.0.1</span></font><o:p></o:p></p>

</div>

<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p>&nbsp;</o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>How do you add new lic files in crs 4.0.1<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p>&nbsp;</o:p></span></font></p>

<p class=MsoNormal><font size=4 face=Arial><span style='font-size:13.5pt;
font-family:Arial'>James D. Grace</span></font><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'> </span></font><o:p></o:p></p>

<p class=MsoNormal><strong><b><font size=2 face=Arial><span style='font-size:
10.0pt;font-family:Arial'>CCNP CCNA MCSE MCDBA</span></font></b></strong><o:p></o:p></p>

<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Sr. System Engineer / Professional Svc.</span></font><o:p></o:p></p>

<p class=MsoNormal><strong><b><font size=3 face="Baskerville Old Face"><span
style='font-size:12.0pt;font-family:"Baskerville Old Face"'>Digitel Corporation</span></font></b></strong><o:p></o:p></p>

<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p>&nbsp;</o:p></span></font></p>

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