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<DIV dir=ltr align=left><SPAN class=796313020-05042006><FONT face=Arial
color=#0000ff size=2>No, the user will need different extensions and agent
logins at each location. IPCC Express has issues with shared lines (i.e.
reserved state lockups, ghost calls etc). You could however set up the
agents phones with extension mobility and have the agent log into EM before
logging in.</FONT></SPAN></DIV>
<DIV><FONT face=Arial color=#0000ff size=2></FONT> </DIV>
<DIV><FONT face=Arial color=#0000ff size=2></FONT><FONT face=Arial color=#0000ff
size=2></FONT><BR> </DIV>
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<FONT face=Tahoma size=2><B>From:</B> cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net] <B>On Behalf Of </B>Voll,
Scott<BR><B>Sent:</B> Wednesday, April 05, 2006 4:25 PM<BR><B>To:</B>
cisco-voip@puck.nether.net<BR><B>Subject:</B> [cisco-voip] IPCC agent shared
line<BR></FONT><BR></DIV>
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<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">I’m about to test this, but thought
I would ask to see if someone has already done it.<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">I have an agent that will work in
two different places but will need to have the same phone number at both
locations. Can I set them up in IPCCx as owner of both phones (share line)
and have IPCCx route calls correctly?<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">Thanks<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">Scott<o:p></o:p></SPAN></FONT></P></DIV></BODY></HTML>
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