<div>Rob,</div> <div> </div> <div> First, you can upgrade to 4.2(1) from 3.3(5). </div> <div><A href="http://www.cisco.com/en/US/customer/products/sw/voicesw/ps556/prod_bulletin0900aecd8044ab47.html">http://www.cisco.com/en/US/customer/products/sw/voicesw/ps556/prod_bulletin0900aecd8044ab47.html</A></div> <div> </div> <div> Verify again that the IIS, WWW and Cisco Database Layer Monitor services are running. Does the machine you are trying to web into the CCM have Java (JME 1.5.xxx) installed. Java standalone installer can be downloaded at <A href="http://www.java.com/en/download/help/5000010300.xml">http://www.java.com/en/download/help/5000010300.xml</A></div> <div> </div> <div> I am sure you have the website right but it should look like this:</div> <div><A href="http://[your_ip]/ccmadmin">http://[your_ip]/ccmadmin</A> for pre-4.X CCM versions and</div>
<div><A href="https://[your_ip]/ccmamdin">https://[your_ip]/ccmamdin</A> for post-4.X CCM versions. Of course your ip can be substituted for hostname with the help of DNS or LMHost file. Good luck.</div> <div> </div> <div>--Peter <BR><BR><B><I>"Robert A. Bell" <Robert.Bell1@comcast.net></I></B> wrote:</div> <BLOCKQUOTE class=replbq style="PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #1010ff 2px solid"> <META content=Word.Document name=ProgId> <META content="Microsoft Word 10" name=Generator> <META content="Microsoft Word 10" name=Originator><LINK href="cid:filelist.xml@01C65ADD.5E3EE410" rel=File-List> <STYLE> <!-- /* Style Definitions */ p.MsoNormal, li.MsoNormal, div.MsoNormal {mso-style-parent:""; margin:0in; margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:12.0pt; font-family:"Times New Roman"; mso-fareast-font-family:"Times New Roman";} a:link, span.MsoHyperlink {color:blue;
text-decoration:underline; text-underline:single;} a:visited, span.MsoHyperlinkFollowed {color:purple; text-decoration:underline; text-underline:single;} span.EmailStyle17 {mso-style-type:personal-compose; mso-style-noshow:yes; mso-ansi-font-size:10.0pt; mso-bidi-font-size:10.0pt; font-family:Arial; mso-ascii-font-family:Arial; mso-hansi-font-family:Arial; mso-bidi-font-family:Arial; color:windowtext;} span.SpellE {mso-style-name:""; mso-spl-e:yes;} span.GramE {mso-style-name:""; mso-gram-e:yes;} @page Section1 {size:8.5in 11.0in; margin:1.0in 1.25in 1.0in 1.25in; mso-header-margin:.5in; mso-footer-margin:.5in; mso-paper-source:0;} div.Section1 {page:Section1;} --> </STYLE> <DIV class=Section1> <div class=MsoNormal><FONT face=Arial size=2><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">Okay, I’ve been working with Cisco Call Manager Express and Asterisk for a while now.<SPAN style="mso-spacerun: yes">
</SPAN>I had a BRIEF introduction to <SPAN class=SpellE>CallManager</SPAN> over a year ago.<SPAN style="mso-spacerun: yes"> </SPAN>I’m not trying to reload a system and I think I may have screwed up.<SPAN style="mso-spacerun: yes"> </SPAN>I had to get my company to purchase a CM 3.3 and .x upgrade.<SPAN style="mso-spacerun: yes"> </SPAN>I’ve got probably 30 CD/DVDs or more and I’m having problems.<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /><o:p></o:p></SPAN></FONT></div> <div class=MsoNormal><FONT face=Arial size=2><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></div> <div class=MsoNormal><FONT face=Arial size=2><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">I reinstalled the OS using the hardware detection disk and the disk that it told me to use as part of the install (I have a 7535H Cisco CM BTW). <SPAN style="mso-spacerun: yes"> </SPAN>I wasn’t sure what to do (now I’m
thinking this may be my problem), but I installed all the windows updates prior to installing the actual CM load.<SPAN style="mso-spacerun: yes"> </SPAN>Well I eventually installed the CM software, which kind of confused me.<SPAN style="mso-spacerun: yes"> </SPAN>It looked like on the Disk I was installing version 3.5.<SPAN style="mso-spacerun: yes"> </SPAN>I was thinking we purchased an upgrade to 4.2 but, I’ll go back and look at that.<SPAN style="mso-spacerun: yes"> </SPAN><o:p></o:p></SPAN></FONT></div> <div class=MsoNormal><FONT face=Arial size=2><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></div> <div class=MsoNormal><FONT face=Arial size=2><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">At any rate, everything installed fine…It asked for several passwords for different things (i.e. SQL SA admin account and more things than I can remember now).<SPAN style="mso-spacerun: yes"> </SPAN>I made all the
passwords the same for the time being for simplicity sake. <SPAN style="mso-spacerun: yes"> </SPAN>The install went <SPAN class=GramE>well,</SPAN> I went to fire up the <SPAN class=SpellE>CCMAdmin</SPAN> webpage and it says no page can be displayed or something like that.<o:p></o:p></SPAN></FONT></div> <div class=MsoNormal><FONT face=Arial size=2><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></div> <div class=MsoNormal><FONT face=Arial size=2><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">Okay, no problem I thought…IIS must not have started….no it did and so did the WWW service….<SPAN class=GramE>I’m</SPAN> at a loss.<SPAN style="mso-spacerun: yes"> </SPAN>Any ideas would be appreciated.<SPAN style="mso-spacerun: yes"> </SPAN><o:p></o:p></SPAN></FONT></div> <div class=MsoNormal><FONT face=Arial size=2><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></div> <div class=MsoNormal><FONT
face=Arial size=2><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">I did spend some time researching it on Cisco.com.<SPAN style="mso-spacerun: yes"> </SPAN>They also said the most likely was IIS services not started (not the case here)<SPAN class=GramE>,</SPAN> the next most likely was a virus (highly unlikely in my little lab on a clean load). <SPAN style="mso-spacerun: yes"> </SPAN>And I don’t remember now what the rest was, but that’s where I’m at now.<SPAN style="mso-spacerun: yes"> </SPAN><o:p></o:p></SPAN></FONT></div> <div class=MsoNormal><FONT face=Arial size=2><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></div> <div class=MsoNormal><FONT face=Arial size=2><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">Any thoughts are most welcome.<o:p></o:p></SPAN></FONT></div> <div class=MsoNormal><FONT face=Arial size=2><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></div> <div
class=MsoNormal><FONT face=Arial size=2><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">B.<o:p></o:p></SPAN></FONT></div></DIV>_______________________________________________<BR>cisco-voip mailing list<BR>cisco-voip@puck.nether.net<BR>https://puck.nether.net/mailman/listinfo/cisco-voip<BR></BLOCKQUOTE><BR><p>
<hr size=1>Yahoo! Messenger with Voice. <a href="http://us.rd.yahoo.com/mail_us/taglines/postman1/*http://us.rd.yahoo.com/evt=39663/*http://voice.yahoo.com">Make PC-to-Phone Calls</a> to the US (and 30+ countries) for 2¢/min or less.