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<DIV dir=ltr align=left><SPAN class=321351604-18042006><FONT face=Arial
color=#0000ff size=2>Hi,</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=321351604-18042006><FONT face=Arial
color=#0000ff size=2>The MWI DN's are in a partition called PT-Extensions, this
is accesable by all users.</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=321351604-18042006><FONT face=Arial
color=#0000ff size=2>The CSS should be able to call both the phones and the
Unity port.</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=321351604-18042006><FONT face=Arial
color=#0000ff size=2>Is there a way to test this??</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=321351604-18042006><FONT face=Arial
color=#0000ff size=2></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=321351604-18042006><FONT face=Arial
color=#0000ff size=2>The error that appears in the event log is as
follows:</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=321351604-18042006><FONT face=Arial
color=#0000ff size=2></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=321351604-18042006><FONT face=Arial
color=#0000ff size=2>Cisco Unity-CM TSP device 19 (Cisco Unity port 16): An
attempt to turn ON the message waiting indicator (MWI) for extension 0756575298
received Reorder tone from Cisco CallManager. The MWI ON Extension setting is
0721000000.</FONT></SPAN></DIV>
<DIV><SPAN class=321351604-18042006><FONT face=Arial color=#0000ff
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=321351604-18042006><FONT face=Arial color=#0000ff size=2>There
is also another error:</FONT></SPAN></DIV>
<DIV><SPAN class=321351604-18042006><FONT face=Arial color=#0000ff
size=2><BR>Description:<BR>Failed to set message waiting lamp for Darren Test,
ext 0756575298, switch 0, cluster 0, reason: SetMWI failed with [0x80004005;
E_FAIL]. </FONT></SPAN></DIV>
<DIV> </DIV>
<DIV><SPAN class=321351604-18042006></SPAN><SPAN class=321351604-18042006><FONT
face=Arial color=#0000ff size=2></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=321351604-18042006><FONT face=Arial
color=#0000ff size=2>Thanks in advance.</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=321351604-18042006><FONT face=Arial
color=#0000ff size=2></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=321351604-18042006><FONT face=Arial
color=#0000ff size=2>Darren Smith</FONT></SPAN></DIV><BR>
<DIV class=OutlookMessageHeader lang=en-us dir=ltr align=left>
<HR tabIndex=-1>
<FONT face=Tahoma size=2><B>From:</B> Tim Medley [mailto:medley@mac.com]
<BR><B>Sent:</B> Tuesday, 18 April 2006 2:16 PM<BR><B>To:</B> Darren
Smith<BR><B>Cc:</B> cisco-voip@puck.nether.net<BR><B>Subject:</B> Re:
[cisco-voip] MWI and Multi -Tenanting<BR></FONT><BR></DIV>
<DIV></DIV>Darren,
<DIV><BR class=khtml-block-placeholder></DIV>
<DIV>I've setup multi-tenant CCM systems several times. A couple of
questions.</DIV>
<DIV><BR class=khtml-block-placeholder></DIV>
<DIV>
<DIV>
<DIV>
<DIV>How do you have the MWI on/off DN's configured in CCM? Are they in the same
generic partition that your phone DN's are in? You will need to set the MWI
on/off numbers to a partition that all tenants have access to AND the CSS that
the Unity port(s) that are set for MWI will need access to the Tenant
Partitions.</DIV>
<DIV><BR class=khtml-block-placeholder></DIV>
<DIV>tm</DIV>
<DIV><BR>
<DIV><SPAN class=Apple-style-span
style="WORD-SPACING: 0px; FONT: 12px Helvetica; TEXT-TRANSFORM: none; COLOR: rgb(0,0,0); TEXT-INDENT: 0px; WHITE-SPACE: normal; LETTER-SPACING: normal; BORDER-COLLAPSE: separate; border-spacing: 0px 0px; khtml-text-decorations-in-effect: none; apple-text-size-adjust: auto; orphans: 2; widows: 2">
<DIV>Tim Medley</DIV>
<DIV><A href="mailto:medley@mac.com">medley@mac.com</A></DIV>
<DIV><BR class=khtml-block-placeholder></DIV><BR
class=Apple-interchange-newline></SPAN></DIV><BR>
<DIV>
<DIV>On Apr 18, 2006, at 12:05 AM, Darren Smith wrote:</DIV><BR
class=Apple-interchange-newline>
<BLOCKQUOTE type="cite">
<P><FONT face=Arial size=2>Hi,</FONT> </P>
<P><FONT face=Arial size=2>Has anybody succesfully implemented MWI with multi
tenanting on CCM 4.1.3 and Unity 4.0.5??</FONT> </P>
<P><FONT face=Arial size=2>We have multiple customers on our callmanager and
unity platform, some of these are smaller business, ad each of these has their
own Partitions, and each of these partitions use the same DN range (eg
200x).</FONT></P>
<P><FONT face=Arial size=2>Other customers are in a generic partition, and
their DN is their full DDI number.</FONT> </P>
<P><FONT face=Arial size=2>We have set the MWI numbers (Full 10 digit
numbers), but cannot get MWI to work.</FONT> <BR><FONT face=Arial size=2>The
option for multi tenanting is set to turue within Callmanager Messaging
Interfaces services, but I'm sure I need some transaltion patterns set, but
can't work out what to do.</FONT></P>
<P><FONT face=Arial size=2>Thanks in advance</FONT> </P>
<P><FONT face=Tahoma color=#333399 size=2>Regards</FONT> </P>
<P><B><FONT face=Tahoma color=#333399 size=2>Darren Smith</FONT></B><FONT
face=Arial><BR></FONT><FONT face=Tahoma color=#333399 size=2>Chief Operations
Officer</FONT><FONT face=Arial><BR></FONT><B></B><B><FONT face=Tahoma
color=#333399>Silver Communities</FONT></B><FONT face=Arial> </FONT></P>
<P><FONT face=Tahoma color=#333399 size=2>P 1300786755</FONT><FONT
face=Arial><BR></FONT><FONT face=Tahoma color=#333399 size=2>D
0756575299</FONT><FONT face=Arial><BR></FONT><FONT face=Tahoma color=#333399
size=2>M 0405 847791</FONT><FONT face=Arial><BR></FONT><FONT face=Tahoma
color=#333399 size=2>E</FONT> <A
href="mailto:darren@silvercommunities.com.au"><U></U><U></U><U><FONT
face=Tahoma color=#333399
size=2>darren@silvercommunities.com.au</FONT></U></A><FONT face=Tahoma
color=#333399 size=2></FONT> </P><BR>
<P><FONT face=Arial></FONT> <BR><FONT face=Arial> </FONT>
</P><BR><BR><BR><BR>
<DIV>
<DIV><BR class=khtml-block-placeholder></DIV>
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