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<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>I don’t have my CCM in front of me
but is there a CSS for the MWI DNs in CCM? I thought there was. If you left it
as “none” then that might be your problem.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<div>
<p class=MsoAutoSig><strong><b><font size=3 color=green face="Times New Roman"><span
style='font-size:12.0pt;color:green'>Jason Wydra</span></font></b></strong><font
color=navy><span style='color:navy'><o:p></o:p></span></font></p>
<p class=MsoNormal><strong><b><font size=1 color=green face=Arial><span
style='font-size:8.0pt;font-family:Arial;color:green'>Consultant</span></font></b></strong><strong><b><font
size=1 color=green face="Times New Roman"><span style='font-size:8.0pt;
color:green'><o:p></o:p></span></font></b></strong></p>
<p class=MsoNormal><strong><b><font size=1 color=green face=Arial><span
style='font-size:9.0pt;font-family:Arial;color:green'>burwood</span></font></b></strong><font
size=1 color=navy face=Arial><span style='font-size:9.0pt;font-family:Arial;
color:navy'> <strong><b><font face=Arial><span style='font-family:Arial'>group,
inc.</span></font></b></strong></span></font><font size=1 color=navy><span
style='font-size:9.0pt;color:navy'><o:p></o:p></span></font></p>
<p class=MsoNormal><strong><b><font size=1 color=navy face=Arial><span
style='font-size:8.0pt;font-family:Arial;color:navy'>Phone: (312) 327-4677</span></font></b></strong><strong><b><font
size=1 color=navy face="Times New Roman"><span style='font-size:8.0pt;
color:navy'><o:p></o:p></span></font></b></strong></p>
<p class=MsoNormal><strong><b><font size=1 color=navy face=Arial><span
style='font-size:8.0pt;font-family:Arial;color:navy'>Cell: (312) 493-2834</span></font></b></strong><font
color=navy><span style='color:navy'><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face="Times New Roman"><span
style='font-size:10.0pt;color:navy'><a href="mailto:jwydra@burwood.com">jwydra@burwood.com</a><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 color=navy face="Times New Roman"><span
style='font-size:12.0pt;color:navy'> <o:p></o:p></span></font></p>
</div>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<div>
<div class=MsoNormal align=center style='text-align:center'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'>
<hr size=2 width="100%" align=center tabindex=-1>
</span></font></div>
<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'>
cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b><span
style='font-weight:bold'>On Behalf Of </span></b>Darren Smith<br>
<b><span style='font-weight:bold'>Sent:</span></b> Tuesday, April 18, 2006
12:18 AM<br>
<b><span style='font-weight:bold'>To:</span></b> Tim Medley<br>
<b><span style='font-weight:bold'>Cc:</span></b> cisco-voip@puck.nether.net<br>
<b><span style='font-weight:bold'>Subject:</span></b> Re: [cisco-voip] MWI and
Multi -Tenanting</span></font><o:p></o:p></p>
</div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=blue face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:blue'>Hi,</span></font><o:p></o:p></p>
<p class=MsoNormal><font size=2 color=blue face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:blue'>The MWI DN's are in a partition called
PT-Extensions, this is accesable by all users.</span></font><o:p></o:p></p>
<p class=MsoNormal><font size=2 color=blue face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:blue'>The CSS should be able to call both the
phones and the Unity port.</span></font><o:p></o:p></p>
<p class=MsoNormal><font size=2 color=blue face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:blue'>Is there a way to test this??</span></font><o:p></o:p></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=blue face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:blue'>The error that appears in the event log is
as follows:</span></font><o:p></o:p></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=blue face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:blue'>Cisco Unity-CM TSP device 19 (Cisco Unity
port 16): An attempt to turn ON the message waiting indicator (MWI) for
extension 0756575298 received Reorder tone from Cisco CallManager. The MWI ON
Extension setting is 0721000000.</span></font><o:p></o:p></p>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=2 color=blue face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:blue'>There is also another error:</span></font><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><font size=2 color=blue face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:blue'><br>
Description:<br>
Failed to set message waiting lamp for Darren Test, ext 0756575298, switch 0,
cluster 0, reason: SetMWI failed with [0x80004005; E_FAIL]. </span></font><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
</div>
<p class=MsoNormal><font size=2 color=blue face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:blue'>Thanks in advance.</span></font><o:p></o:p></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=blue face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:blue'>Darren Smith</span></font><o:p></o:p></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<div class=MsoNormal align=center style='text-align:center'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'>
<hr size=2 width="100%" align=center tabIndex=-1>
</span></font></div>
<p class=MsoNormal style='margin-bottom:12.0pt'><b><font size=2 face=Tahoma><span
style='font-size:10.0pt;font-family:Tahoma;font-weight:bold'>From:</span></font></b><font
size=2 face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'> Tim
Medley [mailto:medley@mac.com] <br>
<b><span style='font-weight:bold'>Sent:</span></b> Tuesday, 18 April 2006 2:16
PM<br>
<b><span style='font-weight:bold'>To:</span></b> Darren Smith<br>
<b><span style='font-weight:bold'>Cc:</span></b> cisco-voip@puck.nether.net<br>
<b><span style='font-weight:bold'>Subject:</span></b> Re: [cisco-voip] MWI and
Multi -Tenanting</span></font><o:p></o:p></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>Darren, <o:p></o:p></span></font></p>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>I've setup multi-tenant CCM systems several times. A couple of
questions.<o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
</div>
<div>
<div>
<div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>How do you have the MWI on/off DN's configured in CCM? Are they in the
same generic partition that your phone DN's are in? You will need to set the
MWI on/off numbers to a partition that all tenants have access to AND the CSS
that the Unity port(s) that are set for MWI will need access to the Tenant
Partitions.<o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>tm<o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<div><span style='border-spacing: 0px 0px;khtml-text-decorations-in-effect: none;
apple-text-size-adjust: auto;orphans: 2;widows: 2;word-spacing:0px'>
<div>
<p class=MsoNormal><font size=1 color=black face=Helvetica><span
style='font-size:9.0pt;font-family:Helvetica;color:black'>Tim Medley<o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=1 color=black face=Helvetica><span
style='font-size:9.0pt;font-family:Helvetica;color:black'><a
href="mailto:medley@mac.com">medley@mac.com</a><o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=1 color=black face=Helvetica><span
style='font-size:9.0pt;font-family:Helvetica;color:black'><o:p> </o:p></span></font></p>
</div>
<p class=MsoNormal><font size=1 color=black face=Helvetica><span
style='font-size:9.0pt;font-family:Helvetica;color:black'><br>
<br>
</span></font><o:p></o:p></p>
</div>
</span>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>On Apr 18, 2006, at 12:05 AM, Darren Smith wrote:<o:p></o:p></span></font></p>
</div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><br>
<br>
<o:p></o:p></span></font></p>
<p><font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>Hi,</span></font> <o:p></o:p></p>
<p><font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>Has
anybody succesfully implemented MWI with multi tenanting on CCM 4.1.3 and Unity
4.0.5??</span></font> <o:p></o:p></p>
<p><font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>We
have multiple customers on our callmanager and unity platform, some of these
are smaller business, ad each of these has their own Partitions, and each of
these partitions use the same DN range (eg 200x).</span></font><o:p></o:p></p>
<p><font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>Other
customers are in a generic partition, and their DN is their full DDI number.</span></font>
<o:p></o:p></p>
<p><font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>We
have set the MWI numbers (Full 10 digit numbers), but cannot get MWI to work.</span></font>
<br>
<font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>The option
for multi tenanting is set to turue within Callmanager Messaging Interfaces
services, but I'm sure I need some transaltion patterns set, but can't work out
what to do.</span></font><o:p></o:p></p>
<p><font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>Thanks
in advance</span></font> <o:p></o:p></p>
<p><font size=2 color="#333399" face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;color:#333399'>Regards</span></font> <o:p></o:p></p>
<p><b><font size=2 color="#333399" face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;color:#333399;font-weight:bold'>Darren Smith</span></font></b><font
face=Arial><span style='font-family:Arial'><br>
</span></font><font size=2 color="#333399" face=Tahoma><span style='font-size:
10.0pt;font-family:Tahoma;color:#333399'>Chief Operations Officer</span></font><font
face=Arial><span style='font-family:Arial'><br>
</span></font><b><font color="#333399" face=Tahoma><span style='font-family:
Tahoma;color:#333399;font-weight:bold'>Silver Communities</span></font></b><font
face=Arial><span style='font-family:Arial'> </span></font><o:p></o:p></p>
<p><font size=2 color="#333399" face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;color:#333399'>P 1300786755</span></font><font face=Arial><span
style='font-family:Arial'><br>
</span></font><font size=2 color="#333399" face=Tahoma><span style='font-size:
10.0pt;font-family:Tahoma;color:#333399'>D 0756575299</span></font><font
face=Arial><span style='font-family:Arial'><br>
</span></font><font size=2 color="#333399" face=Tahoma><span style='font-size:
10.0pt;font-family:Tahoma;color:#333399'>M 0405 847791</span></font><font
face=Arial><span style='font-family:Arial'><br>
</span></font><font size=2 color="#333399" face=Tahoma><span style='font-size:
10.0pt;font-family:Tahoma;color:#333399'>E</span></font> <a
href="mailto:darren@silvercommunities.com.au"><font size=2 color="#333399"
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma;color:#333399'>darren@silvercommunities.com.au</span></font></a>
<o:p></o:p></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<p><font size=3 face="Times New Roman"><span style='font-size:12.0pt'><br>
</span></font><font face=Arial><span style='font-family:Arial'> </span></font>
<o:p></o:p></p>
<p class=MsoNormal style='margin-bottom:12.0pt'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'><br>
<br>
<br>
<o:p></o:p></span></font></p>
<div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
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face="Times New Roman"><span style='font-size:12.0pt'>
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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>_______________________________________________<o:p></o:p></span></font></p>
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