<HTML><BODY style="word-wrap: break-word; -khtml-nbsp-mode: space; -khtml-line-break: after-white-space; ">On CM it's called CallBack. Requires a QSIG trunk if you want to initiate the feature across PBX's.<DIV><BR class="khtml-block-placeholder"></DIV><DIV>/Wes</DIV><DIV><BR><DIV><DIV>On Apr 21, 2006, at 11:07 AM, James Grace wrote:</DIV><BR class="Apple-interchange-newline"> <DIV class="Section1"><P class="MsoNormal"><FONT size="2" face="Arial"><SPAN style="font-size:10.0pt; font-family:Arial">I move a customer from a Nortel to a cisco CM and unity unified messaging…..<O:P></O:P></SPAN></FONT></P><P class="MsoNormal"><FONT size="2" face="Arial"><SPAN style="font-size:10.0pt; font-family:Arial">Im trying to figure out how to config the option that will notify a caller that im currently on the phone at the moment what would you like to do! <O:P></O:P></SPAN></FONT></P><P class="MsoNormal"><FONT size="2" face="Arial"><SPAN style="font-size:10.0pt; font-family:Arial">In our old system we have this for internal callers. <O:P></O:P></SPAN></FONT></P><P class="MsoNormal"><FONT size="2" face="Arial"><SPAN style="font-size:10.0pt; font-family:Arial"><O:P> </O:P></SPAN></FONT></P><P class="MsoNormal"><FONT size="4" face="Arial"><SPAN style="font-size:13.5pt; font-family:Arial">James D. Grace</SPAN></FONT><FONT size="2" face="Arial"><SPAN style="font-size:10.0pt;font-family:Arial"> </SPAN></FONT><O:P></O:P></P><P class="MsoNormal"><STRONG><B><FONT size="2" face="Arial"><SPAN style="font-size: 10.0pt;font-family:Arial">CCNP CCNA MCSE MCDBA</SPAN></FONT></B></STRONG><O:P></O:P></P><P class="MsoNormal"><FONT size="2" face="Arial"><SPAN style="font-size:10.0pt; font-family:Arial">Sr. System Engineer / Professional Svc.</SPAN></FONT><O:P></O:P></P><P class="MsoNormal"><STRONG><B><FONT size="3" face="Baskerville Old Face"><SPAN style="font-size:12.0pt;font-family:" baskerville="" old="" face""="">Digitel Corporation</SPAN></FONT></B></STRONG><O:P></O:P></P><P class="MsoNormal"><FONT size="3" face="Times New Roman"><SPAN style="font-size: 12.0pt"><O:P> </O:P></SPAN></FONT></P> </DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">_______________________________________________</DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">cisco-voip mailing list</DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; "><A href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</A></DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; "><A href="https://puck.nether.net/mailman/listinfo/cisco-voip">https://puck.nether.net/mailman/listinfo/cisco-voip</A></DIV> </DIV><BR></DIV></BODY></HTML>