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nope. that's not the problem.<br>
<br>
CM does present the call to the Mitel, only with 1 extra FacilityIE
this time.<br>
<br>
Original call:<br>
Outbound PRI SETUP message to 172.30.0.10 at timestamp 04/27/2006
10:31:21.130<br>
SETUP, pd = 8, callref = 0x125A, Message Size = 63 bytes<br>
Sending Complete<br>
Bearer Capability i = 0x8090A3, ITU-T standard, Speech, Circuit mode,
64k, A-law<br>
Channel ID i = 0xA98398 - PRI interface, Exclusive channel 24<br>
Facility i =
0x9FAA06800100820100A113020101020100800B4E69636B204B617373656C,
Facility code not parsed <br>
Calling Party Number i = '6515' - Plan: Unknown, Type: Unknown,
Presentation Allowed, User-provided, verified and passed<br>
Called Party Number i = '3432' - Plan: Unknown, Type: Unknown<br>
<br>
CallBack notification to the Mitel:<br>
Outbound PRI SETUP message to 172.30.0.10 at timestamp 04/27/2006
10:31:25.115<br>
SETUP, pd = 8, callref = 0x125C, Message Size = 76 bytes<br>
Sending Complete<br>
Bearer Capability i = 0xA880, ISO/IEC standard, UDI, Circuit mode,
Packet mode rate<br>
Channel ID i = 0xAC - PRI interface, Exclusive channel 0<br>
Facility i =
0x9FAA06800100820100A123020149020128301BA006800436353135800433343332400504038090A38C01008D01FF,
Facility code not parsed <br>
Calling Party Number i = '6515' - Plan: Unknown, Type: Unknown,
Presentation Allowed, User-provided, verified and passed<br>
Called Party Number i = '3432' - Plan: Unknown, Type: Unknown<br>
<br>
Outbound call to the mitel after you press dial:<br>
Outbound PRI SETUP message to 172.30.0.10 at timestamp 04/27/2006
10:31:52.521<br>
SETUP, pd = 8, callref = 0x125D, Message Size = 84 bytes<br>
Sending Complete<br>
Bearer Capability i = 0x8090A3, ITU-T standard, Speech, Circuit mode,
64k, A-law<br>
Channel ID i = 0xA98397 - PRI interface, Exclusive channel 23<br>
Facility i =
0x9FAA06800100820100A113020101020100800B4E69636B204B617373656C,
Facility code not parsed <br>
Facility i = 0x9FAA06800100820100A10802014A02011F0500, Facility code
not parsed <br>
Calling Party Number i = '6515' - Plan: Unknown, Type: Unknown,
Presentation Allowed, User-provided, verified and passed<br>
Called Party Number i = '3432' - Plan: Unknown, Type: Unknown<br>
<br>
Note the extra FacilityIE this time. However the Mitel responds as if
it is processing the call:<br>
Inbound PRI CALL_PROC message from 172.30.0.10 at timestamp 04/27/2006
10:31:52.631<br>
CALL_PROC, pd = 8, callref = 0x925D, Message Size = 10 bytes<br>
Channel ID i = 0xA98397 - PRI interface, Exclusive channel 23<br>
<br>
Mitel acknowledges the call and requests to cut through audio.
Possibly for ringback tone?<br>
Inbound PRI PROGRESS message from 172.30.0.10 at timestamp 04/27/2006
10:31:53.162<br>
PROGRESS, pd = 8, callref = 0x925D, Message Size = 9 bytes<br>
Progress Indicator i = 0x8188 - In-band info or appropriate now
available <br>
<br>
Call rang for 10 seconds before you disconnected it. Are you sure
nothing appeared on the PBX phone?<br>
Outbound PRI DISCONNECT message to 172.30.0.10 at timestamp 04/27/2006
10:32:03.709<br>
DISCONNECT, pd = 8, callref = 0x125D, Message Size = 9 bytes<br>
Cause i = 0x8090 - Normal call clearing <br>
<br>
/Wes<br>
<br>
Wes Sisk wrote:
<blockquote cite="mid4450F257.6090306@cisco.com" type="cite">
<meta content="text/html;charset=ISO-8859-1" http-equiv="Content-Type">
Thanks Nick.<br>
<br>
Please open a TAC case and attach the CCM trace and the corresponding
SDL trace from trace\sdl\ccm. I don't believe this should happen:<br>
10:31:25.099 CCM|CallBackManager - ERROR Can't Route ss = 0x500527b,
ssOtherParty = 0x500527c|<br>
<br>
/Wes<br>
<br>
Nick Kassel wrote:
<blockquote
cite="mid253FAE7A06B11B49A3A29770B2B8BAFC648378@CSEXCH01.charles-stanley.co.uk"
type="cite">
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<div class="Section1">
<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span
style="font-size: 10pt; font-family: Arial; color: navy;">Wes<o:p></o:p></span></font></p>
<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span
style="font-size: 10pt; font-family: Arial; color: navy;"><o:p> </o:p></span></font></p>
<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span
style="font-size: 10pt; font-family: Arial; color: navy;">Sorry forgot
to mention, I was calling
from 6515 to 3432 (Ericsson MD110 DN), I set Call Back, when 3432 was
available
I received the notification on the phone and pressed dial and the
number dialled
but did not go anywhere is just sort of hung. I then hung up.<o:p></o:p></span></font></p>
<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span
style="font-size: 10pt; font-family: Arial; color: navy;"><o:p> </o:p></span></font></p>
<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span
style="font-size: 10pt; font-family: Arial; color: navy;">Nick <span
style=""> </span><o:p></o:p></span></font></p>
<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span
style="font-size: 10pt; font-family: Arial; color: navy;"><o:p> </o:p></span></font></p>
<p class="MsoNormal" style="margin-left: 36pt;"><font color="black"
face="Tahoma" size="2"><span
style="font-size: 10pt; color: windowtext;" lang="EN-US">-----Original
Message-----<br>
<b><span style="font-weight: bold;">From:</span></b> Wes Sisk
[<a class="moz-txt-link-freetext" href="mailto:wsisk@cisco.com">mailto:wsisk@cisco.com</a>]
<br>
<b><span style="font-weight: bold;">Sent:</span></b> 27 April 2006
15:09<br>
<b><span style="font-weight: bold;">To:</span></b> Nick Kassel<br>
<b><span style="font-weight: bold;">Cc:</span></b>
<a class="moz-txt-link-abbreviated"
href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>
<b><span style="font-weight: bold;">Subject:</span></b> Re:
[cisco-voip] Call
Back</span></font></p>
<p class="MsoNormal" style="margin-left: 36pt;"><font color="black"
face="Tahoma" size="3"><span style="font-size: 12pt;"><o:p> </o:p></span></font></p>
<p class="MsoNormal" style="margin-left: 36pt;"><font color="black"
face="Tahoma" size="3"><span style="font-size: 12pt;">There are
multiple setups in this
trace. What is the calling/called party number for your specific call?<br>
<br>
/Wes<br>
<br>
Nick Kassel wrote: <o:p></o:p></span></font></p>
<p class="MsoNormal" style="margin-left: 36pt;"><font color="navy"
face="Arial" size="2"><span
style="font-size: 10pt; font-family: Arial; color: navy;">Hi Wes,
I’m un sure about analysing the trace, could you possibly take a look
and
see if you can make out what is happening for me.</span></font><o:p></o:p></p>
<p class="MsoNormal" style="margin-left: 36pt;"><font color="navy"
face="Arial" size="2"><span
style="font-size: 10pt; font-family: Arial; color: navy;"> </span></font><o:p></o:p></p>
<p class="MsoNormal" style="margin-left: 36pt;"><font color="navy"
face="Arial" size="2"><span
style="font-size: 10pt; font-family: Arial; color: navy;">Regards</span></font><o:p></o:p></p>
<p class="MsoNormal" style="margin-left: 36pt;"><font color="navy"
face="Arial" size="2"><span
style="font-size: 10pt; font-family: Arial; color: navy;"> </span></font><o:p></o:p></p>
<p class="MsoNormal" style="margin-left: 36pt;"><font color="navy"
face="Arial" size="2"><span
style="font-size: 10pt; font-family: Arial; color: navy;">Nick </span></font><o:p></o:p></p>
<p class="MsoNormal" style="margin-left: 36pt;"><font color="navy"
face="Arial" size="2"><span
style="font-size: 10pt; font-family: Arial; color: navy;"> </span></font><o:p></o:p></p>
<div>
<div class="MsoNormal"
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style="font-size: 12pt; font-family: "Times New Roman"; color: windowtext;"
lang="EN-US">
<hr align="center" size="2" width="100%"></span></font></div>
<p class="MsoNormal" style="margin-left: 36pt;"><b><font
color="black" face="Tahoma" size="2"><span
style="font-size: 10pt; color: windowtext; font-weight: bold;"
lang="EN-US">From:</span></font></b><font color="black" size="2"><span
style="font-size: 10pt; color: windowtext;" lang="EN-US"> Wes Sisk [<a
href="mailto:wsisk@cisco.com">mailto:wsisk@cisco.com</a>] <br>
<b><span style="font-weight: bold;">Sent:</span></b> Wednesday,
April
26, 2006
4:03 PM<br>
<b><span style="font-weight: bold;">To:</span></b> Nick Kassel<br>
<b><span style="font-weight: bold;">Cc:</span></b> <a
href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>
<b><span style="font-weight: bold;">Subject:</span></b> Re:
[cisco-voip] Call
Back</span></font><o:p></o:p></p>
</div>
<p class="MsoNormal" style="margin-left: 36pt;"><font color="black"
face="Tahoma" size="3"><span style="font-size: 12pt;"> <o:p></o:p></span></font></p>
<p class="MsoNormal" style="margin-left: 36pt;"><font color="black"
face="Tahoma" size="3"><span style="font-size: 12pt;">check get the
'debug isdn q931' from
the gateway or check the CM traces to see what goes south with the
signaling
during call setup.<br>
<br>
/Wes<br>
<br>
Nick Kassel wrote: <o:p></o:p></span></font></p>
<p class="MsoNormal" style="margin-left: 36pt;"><font color="black"
face="Arial" size="2"><span
style="font-size: 10pt; font-family: Arial;">We currently have
our CCM cluster linked to an Ericsson MD110 PBX via Qsig. I have added
the Call
Back softkey to my phone and if I place a call to a phone on the
Ericsson and
then activate Call Back, I receive the information that the DN on the
Ericsson
is now available but when I hit the dial key, the call will not
connect, it
dials the number but does not go through and it says on the display
Call
Proceed and sits there.</span></font><o:p></o:p></p>
<p class="MsoNormal" style="margin-left: 36pt;"><font color="black"
face="Arial" size="2"><span
style="font-size: 10pt; font-family: Arial;"> </span></font><o:p></o:p></p>
<p class="MsoNormal" style="margin-left: 36pt;"><font color="black"
face="Arial" size="2"><span
style="font-size: 10pt; font-family: Arial;">Any one come across
any issues like this before?</span></font><o:p></o:p></p>
<p class="MsoNormal" style="margin-left: 36pt;"><font color="black"
face="Arial" size="2"><span
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