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Thanks Nick.<br>
<br>
Please open a TAC case and attach the CCM trace and the corresponding
SDL trace from trace\sdl\ccm. I don't believe this should happen:<br>
10:31:25.099 CCM|CallBackManager - ERROR Can't Route ss = 0x500527b,
ssOtherParty = 0x500527c|<br>
<br>
/Wes<br>
<br>
Nick Kassel wrote:
<blockquote
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<div class="Section1">
<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span
style="font-size: 10pt; font-family: Arial; color: navy;">Wes<o:p></o:p></span></font></p>
<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span
style="font-size: 10pt; font-family: Arial; color: navy;"><o:p> </o:p></span></font></p>
<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span
style="font-size: 10pt; font-family: Arial; color: navy;">Sorry forgot
to mention, I was calling
from 6515 to 3432 (Ericsson MD110 DN), I set Call Back, when 3432 was
available
I received the notification on the phone and pressed dial and the
number dialled
but did not go anywhere is just sort of hung. I then hung up.<o:p></o:p></span></font></p>
<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span
style="font-size: 10pt; font-family: Arial; color: navy;"><o:p> </o:p></span></font></p>
<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span
style="font-size: 10pt; font-family: Arial; color: navy;">Nick <span
style=""> </span><o:p></o:p></span></font></p>
<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span
style="font-size: 10pt; font-family: Arial; color: navy;"><o:p> </o:p></span></font></p>
<p class="MsoNormal" style="margin-left: 36pt;"><font color="black"
face="Tahoma" size="2"><span
style="font-size: 10pt; color: windowtext;" lang="EN-US">-----Original
Message-----<br>
<b><span style="font-weight: bold;">From:</span></b> Wes Sisk
[<a class="moz-txt-link-freetext" href="mailto:wsisk@cisco.com">mailto:wsisk@cisco.com</a>] <br>
<b><span style="font-weight: bold;">Sent:</span></b> 27 April 2006
15:09<br>
<b><span style="font-weight: bold;">To:</span></b> Nick Kassel<br>
<b><span style="font-weight: bold;">Cc:</span></b>
<a class="moz-txt-link-abbreviated" href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>
<b><span style="font-weight: bold;">Subject:</span></b> Re:
[cisco-voip] Call
Back</span></font></p>
<p class="MsoNormal" style="margin-left: 36pt;"><font color="black"
face="Tahoma" size="3"><span style="font-size: 12pt;"><o:p> </o:p></span></font></p>
<p class="MsoNormal" style="margin-left: 36pt;"><font color="black"
face="Tahoma" size="3"><span style="font-size: 12pt;">There are
multiple setups in this
trace. What is the calling/called party number for your specific call?<br>
<br>
/Wes<br>
<br>
Nick Kassel wrote: <o:p></o:p></span></font></p>
<p class="MsoNormal" style="margin-left: 36pt;"><font color="navy"
face="Arial" size="2"><span
style="font-size: 10pt; font-family: Arial; color: navy;">Hi Wes,
I’m un sure about analysing the trace, could you possibly take a look
and
see if you can make out what is happening for me.</span></font><o:p></o:p></p>
<p class="MsoNormal" style="margin-left: 36pt;"><font color="navy"
face="Arial" size="2"><span
style="font-size: 10pt; font-family: Arial; color: navy;"> </span></font><o:p></o:p></p>
<p class="MsoNormal" style="margin-left: 36pt;"><font color="navy"
face="Arial" size="2"><span
style="font-size: 10pt; font-family: Arial; color: navy;">Regards</span></font><o:p></o:p></p>
<p class="MsoNormal" style="margin-left: 36pt;"><font color="navy"
face="Arial" size="2"><span
style="font-size: 10pt; font-family: Arial; color: navy;"> </span></font><o:p></o:p></p>
<p class="MsoNormal" style="margin-left: 36pt;"><font color="navy"
face="Arial" size="2"><span
style="font-size: 10pt; font-family: Arial; color: navy;">Nick </span></font><o:p></o:p></p>
<p class="MsoNormal" style="margin-left: 36pt;"><font color="navy"
face="Arial" size="2"><span
style="font-size: 10pt; font-family: Arial; color: navy;"> </span></font><o:p></o:p></p>
<div>
<div class="MsoNormal" style="margin-left: 36pt; text-align: center;"
align="center"><font color="black" face="Times New Roman" size="3"><span
style="font-size: 12pt; font-family: "Times New Roman"; color: windowtext;"
lang="EN-US">
<hr align="center" size="2" width="100%"></span></font></div>
<p class="MsoNormal" style="margin-left: 36pt;"><b><font color="black"
face="Tahoma" size="2"><span
style="font-size: 10pt; color: windowtext; font-weight: bold;"
lang="EN-US">From:</span></font></b><font color="black" size="2"><span
style="font-size: 10pt; color: windowtext;" lang="EN-US"> Wes Sisk [<a
href="mailto:wsisk@cisco.com">mailto:wsisk@cisco.com</a>]
<br>
<b><span style="font-weight: bold;">Sent:</span></b> Wednesday, April
26, 2006
4:03 PM<br>
<b><span style="font-weight: bold;">To:</span></b> Nick Kassel<br>
<b><span style="font-weight: bold;">Cc:</span></b> <a
href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>
<b><span style="font-weight: bold;">Subject:</span></b> Re:
[cisco-voip] Call
Back</span></font><o:p></o:p></p>
</div>
<p class="MsoNormal" style="margin-left: 36pt;"><font color="black"
face="Tahoma" size="3"><span style="font-size: 12pt;"> <o:p></o:p></span></font></p>
<p class="MsoNormal" style="margin-left: 36pt;"><font color="black"
face="Tahoma" size="3"><span style="font-size: 12pt;">check get the
'debug isdn q931' from
the gateway or check the CM traces to see what goes south with the
signaling
during call setup.<br>
<br>
/Wes<br>
<br>
Nick Kassel wrote: <o:p></o:p></span></font></p>
<p class="MsoNormal" style="margin-left: 36pt;"><font color="black"
face="Arial" size="2"><span
style="font-size: 10pt; font-family: Arial;">We currently have
our CCM cluster linked to an Ericsson MD110 PBX via Qsig. I have added
the Call
Back softkey to my phone and if I place a call to a phone on the
Ericsson and
then activate Call Back, I receive the information that the DN on the
Ericsson
is now available but when I hit the dial key, the call will not
connect, it
dials the number but does not go through and it says on the display
Call
Proceed and sits there.</span></font><o:p></o:p></p>
<p class="MsoNormal" style="margin-left: 36pt;"><font color="black"
face="Arial" size="2"><span
style="font-size: 10pt; font-family: Arial;"> </span></font><o:p></o:p></p>
<p class="MsoNormal" style="margin-left: 36pt;"><font color="black"
face="Arial" size="2"><span
style="font-size: 10pt; font-family: Arial;">Any one come across
any issues like this before?</span></font><o:p></o:p></p>
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