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<DIV dir=ltr align=left><SPAN class=829563119-02052006><FONT face=Arial
color=#0000ff size=2>When masking as a fax number one thing you have to keep in
mind is what 911 call center the calls are going to. If your PRIs are in city
"A" and your branch site is in city "B", which is served by a different 911
center, you may have problems. The call will go through your PRIs and the City
"A" 911 center will get the address but it will be the WRONG 911 center. We
always create a route pattern for each site to send 911 calls out through a
local router with analog lines installed. This ensures the call will get to the
correct 911 center.</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=829563119-02052006><FONT face=Arial
color=#0000ff size=2></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=829563119-02052006><FONT face=Arial
color=#0000ff size=2>All you have to do to solve your problem is mask as a
number that is tied to the building your PRIs are housed in for that location.
This is controlled in the 9.911 Route Pattern for the Partition/ CSS at
that location.</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=829563119-02052006><FONT face=Arial
color=#0000ff size=2></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=829563119-02052006><FONT face=Arial
color=#0000ff size=2>Hope this helps.</FONT></SPAN></DIV>
<DIV> </DIV>
<DIV align=left><FONT face=Arial size=2>Jason T. Burwell</FONT></DIV>
<DIV align=left><FONT face=Arial
size=2>Infrastructure/Telecommunications</FONT></DIV>
<DIV align=left><FONT face=Arial size=2>First Charter Bank</FONT></DIV>
<DIV align=left><FONT face=Arial size=2>10200 David Taylor Drive</FONT></DIV>
<DIV align=left><FONT face=Arial size=2>Charlotte, NC 28262</FONT></DIV>
<DIV align=left><FONT face=Arial size=2>ph-704-688-4664</FONT></DIV>
<DIV align=left><FONT face=Arial size=2>fax-704-688-4901</FONT></DIV>
<DIV align=left><FONT face=Arial size=2>www.firstcharter.com</FONT></DIV>
<DIV> </DIV><BR>
<DIV class=OutlookMessageHeader lang=en-us dir=ltr align=left>
<HR tabIndex=-1>
<FONT face=Tahoma size=2><B>From:</B> cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net] <B>On Behalf Of </B>Teresa
Nelson<BR><B>Sent:</B> Tuesday, May 02, 2006 3:21 PM<BR><B>To:</B>
cisco-voip@puck.nether.net<BR><B>Subject:</B> [cisco-voip] masking analog fax
number for 911 calls<BR></FONT><BR></DIV>
<DIV></DIV>
<DIV><SPAN class=276080421-01052006><FONT face=Arial
size=2>Hi,</FONT></SPAN></DIV>
<DIV><SPAN class=276080421-01052006></SPAN> </DIV>
<DIV><SPAN class=276080421-01052006><FONT face=Arial size=2>We have switched
over to VOIP. We are trying to find out how to mask the analog fax lines
we kept for emergency calls when VOIP is down. If we dial 911 from any
building, except for the building housing the PRI circuit, the 911 operator sees
the analog fax line as a call back number. Has anyone figured out how to
avoid this? We would like the displayed number to be the building's
published number. We have tried filling in a number in the calling party
transform mask field on the route list detail configuration screen - this did
not appear to make a difference. </FONT></SPAN></DIV>
<DIV><SPAN class=276080421-01052006><FONT face=Arial
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=276080421-01052006><FONT face=Arial size=2>Two points - when a
911 call is made at a remote site it goes directly out the fxo/analog fax line
setup. If the fax is busy it is suppose to come back through the T1
and out the PRI to 911.</FONT></SPAN></DIV>
<DIV><SPAN class=276080421-01052006><FONT face=Arial
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=276080421-01052006><FONT face=Arial size=2>We appreciate any
thoughts, Teresa</FONT></SPAN></DIV><FONT SIZE=3><BR>
<BR>
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