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<title>Echo / Feedback on 7940 and CCM 4.1(3)</title>
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<p class=MsoNormal><font size=2 color=navy face=Arial><span lang=EN-US
style='font-size:10.0pt;font-family:Arial;color:navy'>Hi,<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span lang=EN-US
style='font-size:10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span lang=EN-US
style='font-size:10.0pt;font-family:Arial;color:navy'>To answer you question, you
must understand where is the source of Echo.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span lang=EN-US
style='font-size:10.0pt;font-family:Arial;color:navy'>And what kind of Echo you
have.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span lang=EN-US
style='font-size:10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<ol style='margin-top:0cm' start=1 type=1>
<li class=MsoNormal style='color:navy;mso-list:l0 level1 lfo1'><font size=2
color=navy face=Arial><span lang=EN-US style='font-size:10.0pt;font-family:
Arial'>Does you users hear yourselves or twice remote user ??<o:p></o:p></span></font></li>
<li class=MsoNormal style='color:navy;mso-list:l0 level1 lfo1'><font size=2
color=navy face=Arial><span lang=EN-US style='font-size:10.0pt;font-family:
Arial'>When echo appears ? Where the user call - long distance call or
local ??<o:p></o:p></span></font></li>
</ol>
<p class=MsoNormal style='margin-left:36.0pt'><font size=2 color=navy
face=Arial><span lang=EN-US style='font-size:10.0pt;font-family:Arial;
color:navy'>Does a call exist the VoIP ?? if yes, what is the gateway<o:p></o:p></span></font></p>
<ol style='margin-top:0cm' start=3 type=1>
<li class=MsoNormal style='color:navy;mso-list:l0 level1 lfo1'><font size=2
color=navy face=Arial><span lang=EN-US style='font-size:10.0pt;font-family:
Arial'>Is Echo between two IP phones ??<o:p></o:p></span></font></li>
</ol>
<p class=MsoNormal><font size=2 color=navy face=Arial><span lang=EN-US
style='font-size:10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span lang=EN-US
style='font-size:10.0pt;font-family:Arial;color:navy'>When you replace phone, the
problem with the same holder of phone, does it ? <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span lang=EN-US
style='font-size:10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span lang=EN-US
style='font-size:10.0pt;font-family:Arial;color:navy'>Here the link where you
could find useful info.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span lang=EN-US
style='font-size:10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span lang=EN-US
style='font-size:10.0pt;font-family:Arial;color:navy'>http://www.cisco.com/en/US/tech/tk652/tk698/technologies_tech_note09186a0080149a1f.shtml<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span lang=EN-US
style='font-size:10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<div>
<p><font size=2 color=navy face="Times New Roman"><span lang=EN-US
style='font-size:10.0pt;color:navy'>-----------------------<br>
Sincerely Yours,<br>
Konstantin Fedorov</span></font><span lang=EN-US><o:p></o:p></span></p>
</div>
<div>
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face="Times New Roman"><span style='font-size:12.0pt'>
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<p class=MsoNormal><b><font size=2 face=Tahoma><span lang=EN-US
style='font-size:10.0pt;font-family:Tahoma;font-weight:bold'>From:</span></font></b><font
size=2 face=Tahoma><span lang=EN-US style='font-size:10.0pt;font-family:Tahoma'>
cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-b</span></font><font
size=2 face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'>ounces@puck.nether.net]
<b><span style='font-weight:bold'>On Behalf Of </span></b>Darren Smith<br>
<b><span style='font-weight:bold'>Sent:</span></b> Wednesday, May 03, 2006 6:02
AM<br>
<b><span style='font-weight:bold'>To:</span></b> cisco-voip@puck.nether.net<br>
<b><span style='font-weight:bold'>Subject:</span></b> [cisco-voip] Echo /
Feedback on 7940 and CCM 4.1(3)</span></font><o:p></o:p></p>
</div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<p><font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>Hi,</span></font>
<o:p></o:p></p>
<p><font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>I
have 2 users complaining of feedback / Echo on 2 Cisco 7940 phones.</span></font>
<br>
<font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>The
phones are connected to a Cisco Catalyst 3524XL-PWR switch, along with 20 other
7940's.</span></font> <br>
<font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>No
other users on this switch are experiencing any issues.</span></font> <o:p></o:p></p>
<p><font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>I
have replaced one of the phones, but the issue is still there.</span></font> <o:p></o:p></p>
<p><font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>The
switch is running IOS ver c3500xl-c3h2s-mz.120-5.WC03, I noticed the latest
version is c3500xl-c3h2s-mz.120-5.WC14 which I can only upgrade to out of
hours.</span></font><o:p></o:p></p>
<p><font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>Is
there anything else I can check to resolve this issue?</span></font> <br>
<font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>Switch
Config is pasted below:</span></font> <o:p></o:p></p>
<p><font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>Thanks</span></font>
<o:p></o:p></p>
<p><font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>Darren
Smith</span></font> <br>
<font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>-------------------------------------------------------------------------------------</span></font>
<o:p></o:p></p>
<p><font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>Current
configuration:</span></font> <br>
<font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>!</span></font>
<br>
<font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>! Last
configuration change at 16:53:06 Brisban Tue May 2 2006</span></font> <br>
<font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>!
NVRAM config last updated at 08:35:28 Brisban Wed May 3 2006</span></font> <br>
<font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>!</span></font>
<br>
<font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>version
12.0</span></font> <br>
<font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>no
service pad</span></font> <br>
<font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>service
timestamps debug datetime msec localtime</span></font> <br>
<font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>service
timestamps log datetime localtime show-timezone</span></font> <br>
<font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>no
service password-encryption</span></font> <br>
<font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>!</span></font>
<br>
<font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>hostname
goldcoast-sw-3524-5</span></font> <br>
<font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>!</span></font>
<br>
<font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>aaa
new-model</span></font> <br>
<font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>aaa
authentication login default enable</span></font> <br>
<font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>aaa
authorization exec default if-authenticated</span></font> <br>
<font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>enable
secret 5 ***********************</span></font> <br>
<font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>!</span></font>
<br>
<font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>username
silver privilege 15 password 0 **************</span></font> <br>
<font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>!</span></font>
<br>
<font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>!</span></font>
<br>
<font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>!</span></font>
<br>
<font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>!</span></font>
<br>
<font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>clock
timezone Brisbane 10</span></font> <br>
<font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>!</span></font>
<br>
<font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>ip
subnet-zero</span></font> <br>
<font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>!</span></font>
<br>
<font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>!</span></font>
<br>
<font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>!</span></font>
<br>
<font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>interface
FastEthernet0/1</span></font> <br>
<font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'> description
Apartment 27</span></font> <br>
<font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'> switchport
trunk encapsulation dot1q</span></font> <br>
<font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'> switchport
trunk native vlan 127</span></font> <br>
<font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'> switchport
trunk allowed vlan 1,3,127,1002-1005</span></font> <br>
<font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'> switchport
mode trunk</span></font> <br>
<font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'> switchport
voice vlan 3</span></font> <br>
<font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'> switchport
priority extend cos 0</span></font> <br>
<font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'> spanning-tree
portfast</span></font> <br>
<font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>!</span></font>
<br>
<font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>interface
FastEthernet0/2</span></font> <br>
<font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'> description
Apartment 39</span></font> <br>
<font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'> switchport
trunk encapsulation dot1q</span></font> <br>
<font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'> switchport
trunk native vlan 139</span></font> <br>
<font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'> switchport
trunk allowed vlan 1,3,139,1002-1005</span></font> <br>
<font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'> switchport
mode trunk</span></font> <br>
<font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'> switchport
voice vlan 3</span></font> <br>
<font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'> switchport
priority extend cos 0</span></font> <br>
<font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'> spanning-tree
portfast</span></font> <br>
<font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>!</span></font>
<br>
<font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>!</span></font>
<br>
<font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>interface
FastEthernet0/12</span></font> <br>
<font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'> description
Apartment 44</span></font> <br>
<font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'> switchport
trunk encapsulation dot1q</span></font> <br>
<font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'> switchport
trunk native vlan 144</span></font> <br>
<font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'> switchport
trunk allowed vlan 1,3,144,1002-1005</span></font> <br>
<font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'> switchport
mode trunk</span></font> <br>
<font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'> switchport
voice vlan 3</span></font> <br>
<font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'> switchport
priority extend cos 0</span></font> <br>
<font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'> spanning-tree
portfast</span></font> <br>
<font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>!</span></font>
<br>
<font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>interface
FastEthernet0/13</span></font> <br>
<font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'> description
Apartment 33</span></font> <br>
<font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'> switchport
trunk encapsulation dot1q</span></font> <br>
<font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'> switchport
trunk native vlan 133</span></font> <br>
<font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'> switchport
trunk allowed vlan 1,3,133,1002-1005</span></font> <br>
<font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'> switchport
mode trunk</span></font> <br>
<font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'> switchport
voice vlan 3</span></font> <br>
<font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'> switchport
priority extend cos 0</span></font> <br>
<font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'> spanning-tree
portfast</span></font> <br>
<font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>!</span></font>
<br>
<font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>interface
FastEthernet0/14</span></font> <br>
<font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'> duplex
half</span></font> <br>
<font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'> speed
10</span></font> <br>
<font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'> switchport
access vlan 3</span></font> <br>
<font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'> switchport
trunk allowed vlan 1,3,1002-1005</span></font> <br>
<font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'> spanning-tree
portfast</span></font> <br>
<font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>!</span></font>
<br>
<font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>interface
FastEthernet0/15</span></font> <br>
<font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'> description
Apartment 34</span></font> <br>
<font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'> switchport
trunk encapsulation dot1q</span></font> <br>
<font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'> switchport
trunk native vlan 134</span></font> <br>
<font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'> switchport
trunk allowed vlan 1,3,134,1002-1005</span></font> <br>
<font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'> switchport
mode trunk</span></font> <br>
<font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'> switchport
voice vlan 3</span></font> <br>
<font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'> switchport
priority extend cos 0</span></font> <br>
<font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'> spanning-tree
portfast</span></font> <br>
<font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>!</span></font>
<br>
<font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>interface
FastEthernet0/16</span></font> <br>
<font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'> switchport
access vlan 3</span></font> <br>
<font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'> switchport
trunk allowed vlan 1,3,1002-1005</span></font> <br>
<font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'> switchport
voice vlan 3</span></font> <br>
<font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'> spanning-tree
portfast</span></font> <br>
<font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>switchport
priority extend cos 0</span></font> <br>
<font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>!</span></font>
<br>
<font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>!</span></font>
<br>
<font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>interface
GigabitEthernet0/1</span></font> <br>
<font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'> duplex
full</span></font> <br>
<font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'> switchport
trunk encapsulation dot1q</span></font> <br>
<font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'> switchport
trunk allowed vlan 1,3,98,127-144,1002-1005</span></font> <br>
<font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'> switchport
mode trunk</span></font> <br>
<font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>!</span></font>
<br>
<font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>interface
GigabitEthernet0/2</span></font> <br>
<font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'> shutdown</span></font>
<br>
<font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'> switchport
trunk allowed vlan 1,1002-1005</span></font> <br>
<font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>!</span></font>
<br>
<font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>interface
VLAN1</span></font> <br>
<font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'> ip
address 10.3.15.103 255.255.255.0</span></font> <br>
<font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'> no
ip directed-broadcast</span></font> <br>
<font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'> no
ip route-cache</span></font> <br>
<font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'> shutdown</span></font>
<br>
<font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>!</span></font>
<br>
<font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>interface
VLAN98</span></font> <br>
<font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'> ip
address 172.16.3.46 255.255.255.224</span></font> <br>
<font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'> no
ip directed-broadcast</span></font> <br>
<font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'> no
ip route-cache</span></font> <br>
<font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>!</span></font>
<br>
<font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>ip
default-gateway 172.16.3.33</span></font> <br>
<font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>!</span></font>
<br>
<font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>line
con 0</span></font> <br>
<font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'> transport
input none</span></font> <br>
<font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'> stopbits
1</span></font> <br>
<font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>line
vty 0 4</span></font> <br>
<font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'> privilege
level 15</span></font> <br>
<font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>line
vty 5</span></font> <br>
<font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'> privilege
level 15</span></font> <br>
<font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>line
vty 6 15</span></font> <br>
<font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>!</span></font>
<br>
<font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>ntp
clock-period 11259183</span></font> <br>
<font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>ntp
server 172.16.9.1</span></font> <br>
<font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>ntp
server 172.16.9.2</span></font> <br>
<font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>end</span></font>
<o:p></o:p></p>
<p><font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>goldcoast-sw-3524-5#</span></font>
<o:p></o:p></p>
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