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<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Thanks Kevin, that’s it working fine now,
I have come across this command before but did not twig it was the same issue.</span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'> </span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'> </span></font></p>
<div>
<div class=MsoNormal align=center style='text-align:center'><font size=3
face="Times New Roman"><span lang=EN-US style='font-size:12.0pt'>
<hr size=2 width="100%" align=center tabindex=-1>
</span></font></div>
<p class=MsoNormal><b><font size=2 face=Tahoma><span lang=EN-US
style='font-size:10.0pt;font-family:Tahoma;font-weight:bold'>From:</span></font></b><font
size=2 face=Tahoma><span lang=EN-US style='font-size:10.0pt;font-family:Tahoma'>
Kevin Thorngren [mailto:kthorngr@cisco.com] <br>
<b><span style='font-weight:bold'>Sent:</span></b> Friday, May 05, 2006 3:12 PM<br>
<b><span style='font-weight:bold'>To:</span></b> Nick Kassel<br>
<b><span style='font-weight:bold'>Cc:</span></b> cisco-voip@puck.nether.net<br>
<b><span style='font-weight:bold'>Subject:</span></b> Re: [cisco-voip]
Incompatible destination</span></font></p>
</div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> </span></font></p>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>Hi Nick, </span></font></p>
</div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> </span></font></p>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>The one thing I notice different is the Bearer Capability. Is the phone
that is not working video enabled? </span></font></p>
</div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> </span></font></p>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>You can place the command "bearer-cap speech" on the voice
port to force the calls to use audio only. </span></font></p>
</div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> </span></font></p>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>Kevin </span></font></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>On May 5, 2006, at 9:58 AM, Nick Kassel wrote: </span></font></p>
</div>
<blockquote style='margin-top:5.0pt;margin-bottom:5.0pt'>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> </span></font></p>
<div>
<p class=MsoNormal><font size=3 face=Arial><span style='font-size:12.0pt;
font-family:Arial'>I have a rather odd issue with a couple of phones, they are
unable to dial certain numbers and the debug says Incompatible destination
after it appears to timeout, this is only happening on these two phones and
they are setup with exactly the same CSS and using the same gateway as the
other phones in the office who can dial the number fine.</span></font> </p>
</div>
<div>
<p class=MsoNormal><font size=3 face=Arial><span style='font-size:12.0pt;
font-family:Arial'>I have tried deleting the phone and re adding it to the CCM,
setting it back up again and this appeared to resolve the issue but it has now
re appeared.</span></font> </p>
</div>
<div>
<p class=MsoNormal><font size=3 face=Arial><span style='font-size:12.0pt;
font-family:Arial'>Anyone come across anything like this before?</span></font> </p>
</div>
<div>
<p class=MsoNormal><font size=3 face=Arial><span style='font-size:12.0pt;
font-family:Arial'> </span></font> </p>
</div>
<div>
<p class=MsoNormal><font size=3 face=Arial><span style='font-size:12.0pt;
font-family:Arial'> </span></font> </p>
</div>
<div>
<p class=MsoNormal><font size=3 face=Arial><span style='font-size:12.0pt;
font-family:Arial'>The debugs of the failed call and from a working phone are
as follows</span></font> </p>
</div>
<div>
<p class=MsoNormal><font size=3 face=Arial><span style='font-size:12.0pt;
font-family:Arial'> </span></font> </p>
</div>
<div>
<p class=MsoNormal><b><font size=3 face=Arial><span style='font-size:12.0pt;
font-family:Arial;font-weight:bold'>Debug 1 from one of the phones who’s call
fails</span></font></b> </p>
</div>
<div>
<p class=MsoNormal><font size=3 face=Arial><span style='font-size:12.0pt;
font-family:Arial'> </span></font> </p>
</div>
<div>
<p class=MsoNormal><font size=3 face=Arial><span style='font-size:12.0pt;
font-family:Arial'>London_PRI1#</span></font> </p>
</div>
<div>
<p class=MsoNormal><font size=3 face=Arial><span style='font-size:12.0pt;
font-family:Arial'>*May 3 07:47:53.478: ISDN Se0/0/0:15 Q931: Applying
typeplan for sw-type 0x12 is 0x0 0x0, Calling num 6424</span></font> </p>
</div>
<div>
<p class=MsoNormal><font size=3 face=Arial><span style='font-size:12.0pt;
font-family:Arial'>*May 3 07:47:53.478: ISDN Se0/0/0:15 Q931: Applying
typeplan for sw-type 0x12 is 0x0 0x0, Called num 73908587</span></font> </p>
</div>
<div>
<p class=MsoNormal><font size=3 face=Arial><span style='font-size:12.0pt;
font-family:Arial'>*May 3 07:47:53.482: ISDN Se0/0/0:15 Q931: TX ->
SETUP pd = 8 callref = 0x04AC</span></font> </p>
</div>
<div>
<p class=MsoNormal><font size=3 face=Arial><span style='font-size:12.0pt;
font-family:Arial'> Bearer Capability
i = 0x8890A3</span></font> </p>
</div>
<div>
<p class=MsoNormal><font size=3 face=Arial><span style='font-size:12.0pt;
font-family:Arial'>
Standard = CCITT</span></font> </p>
</div>
<div>
<p class=MsoNormal><font size=3 face=Arial><span style='font-size:12.0pt;
font-family:Arial'>
Transfer Capability = Unrestricted Digital</span></font> </p>
</div>
<div>
<p class=MsoNormal><font size=3 face=Arial><span style='font-size:12.0pt;
font-family:Arial'>
Transfer Mode = Circuit</span></font> </p>
</div>
<div>
<p class=MsoNormal><font size=3 face=Arial><span style='font-size:12.0pt;
font-family:Arial'>
Transfer Rate = 64 kbit/s</span></font> </p>
</div>
<div>
<p class=MsoNormal><font size=3 face=Arial><span style='font-size:12.0pt;
font-family:Arial'> Channel ID i =
0xA9839F</span></font> </p>
</div>
<div>
<p class=MsoNormal><font size=3 face=Arial><span style='font-size:12.0pt;
font-family:Arial'>
Exclusive, Channel 31</span></font> </p>
</div>
<div>
<p class=MsoNormal><font size=3 face=Arial><span style='font-size:12.0pt;
font-family:Arial'> Calling Party
Number i = 0x0081, '6424'</span></font> </p>
</div>
<div>
<p class=MsoNormal><font size=3 face=Arial><span style='font-size:12.0pt;
font-family:Arial'>
Plan:Unknown, Type:Unknown</span></font> </p>
</div>
<div>
<p class=MsoNormal><font size=3 face=Arial><span style='font-size:12.0pt;
font-family:Arial'> Called Party
Number i = 0x80, '73908587'</span></font> </p>
</div>
<div>
<p class=MsoNormal><font size=3 face=Arial><span style='font-size:12.0pt;
font-family:Arial'>
Plan:Unknown, Type:Unknown</span></font> </p>
</div>
<div>
<p class=MsoNormal><font size=3 face=Arial><span style='font-size:12.0pt;
font-family:Arial'>*May 3 07:47:53.642: ISDN Se0/0/0:15 Q931: RX <-
CALL_PROC pd = 8 callref = 0x84AC</span></font> </p>
</div>
<div>
<p class=MsoNormal><font size=3 face=Arial><span style='font-size:12.0pt;
font-family:Arial'> Channel ID i =
0xA9839F</span></font> </p>
</div>
<div>
<p class=MsoNormal><font size=3 face=Arial><span style='font-size:12.0pt;
font-family:Arial'>
Exclusive, Channel 31</span></font> </p>
</div>
<div>
<p class=MsoNormal><font size=3 face=Arial><span style='font-size:12.0pt;
font-family:Arial'>*May 3 07:47:54.590: ISDN Se0/0/0:15 Q931: RX <-
DISCONNECT pd = 8 callref = 0x84AC</span></font> </p>
</div>
<div>
<p class=MsoNormal><font size=3 face=Arial><span style='font-size:12.0pt;
font-family:Arial'> Cause i = 0x84D8
- Incompatible destination</span></font> </p>
</div>
<div>
<p class=MsoNormal><font size=3 face=Arial><span style='font-size:12.0pt;
font-family:Arial'>*May 3 07:47:54.594: ISDN Se0/0/0:15 Q931: TX ->
RELEASE pd = 8 callref = 0x04AC</span></font> </p>
</div>
<div>
<p class=MsoNormal><font size=3 face=Arial><span style='font-size:12.0pt;
font-family:Arial'>*May 3 07:47:54.638: ISDN Se0/0/0:15 Q931: RX <-
RELEASE_COMP pd = 8 callref = 0x84AC</span></font> </p>
</div>
<div>
<p class=MsoNormal><b><font size=3 face=Arial><span style='font-size:12.0pt;
font-family:Arial;font-weight:bold'> </span></font></b> </p>
</div>
<div>
<p class=MsoNormal><b><font size=3 face=Arial><span style='font-size:12.0pt;
font-family:Arial;font-weight:bold'> </span></font></b> </p>
</div>
<div>
<p class=MsoNormal><b><font size=3 face=Tahoma><span style='font-size:12.0pt;
font-family:Tahoma;font-weight:bold'>Debug 2 from a working phone</span></font></b>
</p>
</div>
<div>
<p class=MsoNormal><b><font size=3 face=Tahoma><span style='font-size:12.0pt;
font-family:Tahoma;font-weight:bold'> </span></font></b> </p>
</div>
<div>
<p class=MsoNormal><font size=3 face=Tahoma><span style='font-size:12.0pt;
font-family:Tahoma'>*May 3 07:49:00.202: ISDN Se0/0/0:15 Q931: Applying
typeplan for sw-type 0x12 is 0x0 0x0, Calling num 6515</span></font> </p>
</div>
<div>
<p class=MsoNormal><font size=3 face=Tahoma><span style='font-size:12.0pt;
font-family:Tahoma'>*May 3 07:49:00.202: ISDN Se0/0/0:15 Q931: Applying
typeplan for sw-type 0x12 is 0x0 0x0, Called num 73908587</span></font> </p>
</div>
<div>
<p class=MsoNormal><font size=3 face=Tahoma><span style='font-size:12.0pt;
font-family:Tahoma'>*May 3 07:49:00.202: ISDN Se0/0/0:15 Q931: TX ->
SETUP pd = 8 callref = 0x04AD</span></font> </p>
</div>
<div>
<p class=MsoNormal><font size=3 face=Tahoma><span style='font-size:12.0pt;
font-family:Tahoma'> Bearer
Capability i = 0x8090A3</span></font> </p>
</div>
<div>
<p class=MsoNormal><font size=3 face=Tahoma><span style='font-size:12.0pt;
font-family:Tahoma'>
Standard = CCITT</span></font> </p>
</div>
<div>
<p class=MsoNormal><font size=3 face=Tahoma><span style='font-size:12.0pt;
font-family:Tahoma'>
Transfer Capability = Speech</span></font> </p>
</div>
<div>
<p class=MsoNormal><font size=3 face=Tahoma><span style='font-size:12.0pt;
font-family:Tahoma'>
Transfer Mode = Circuit</span></font> </p>
</div>
<div>
<p class=MsoNormal><font size=3 face=Tahoma><span style='font-size:12.0pt;
font-family:Tahoma'>
Transfer Rate = 64 kbit/s</span></font> </p>
</div>
<div>
<p class=MsoNormal><font size=3 face=Tahoma><span style='font-size:12.0pt;
font-family:Tahoma'> Channel ID i =
0xA9839F</span></font> </p>
</div>
<div>
<p class=MsoNormal><font size=3 face=Tahoma><span style='font-size:12.0pt;
font-family:Tahoma'>
Exclusive, Channel 31</span></font> </p>
</div>
<div>
<p class=MsoNormal><font size=3 face=Tahoma><span style='font-size:12.0pt;
font-family:Tahoma'> Calling Party
Number i = 0x0081, '6515'</span></font> </p>
</div>
<div>
<p class=MsoNormal><font size=3 face=Tahoma><span style='font-size:12.0pt;
font-family:Tahoma'>
Plan:Unknown, Type:Unknown</span></font> </p>
</div>
<div>
<p class=MsoNormal><font size=3 face=Tahoma><span style='font-size:12.0pt;
font-family:Tahoma'> Called Party
Number i = 0x80, '73908587'</span></font> </p>
</div>
<div>
<p class=MsoNormal><font size=3 face=Tahoma><span style='font-size:12.0pt;
font-family:Tahoma'>
Plan:Unknown, Type:Unknown</span></font> </p>
</div>
<div>
<p class=MsoNormal><font size=3 face=Tahoma><span style='font-size:12.0pt;
font-family:Tahoma'>*May 3 07:49:00.338: ISDN Se0/0/0:15 Q931: RX <-
CALL_PROC pd = 8 callref = 0x84AD</span></font> </p>
</div>
<div>
<p class=MsoNormal><font size=3 face=Tahoma><span style='font-size:12.0pt;
font-family:Tahoma'> Channel ID i =
0xA9839F</span></font> </p>
</div>
<div>
<p class=MsoNormal><font size=3 face=Tahoma><span style='font-size:12.0pt;
font-family:Tahoma'>
Exclusive, Channel 31</span></font> </p>
</div>
<div>
<p class=MsoNormal><font size=3 face=Tahoma><span style='font-size:12.0pt;
font-family:Tahoma'>*May 3 07:49:01.338: ISDN Se0/0/0:15 Q931: RX <-
ALERTING pd = 8 callref = 0x84AD</span></font> </p>
</div>
<div>
<p class=MsoNormal><font size=3 face=Tahoma><span style='font-size:12.0pt;
font-family:Tahoma'>*May 3 07:49:05.090: ISDN Se0/0/0:15 Q931: RX <-
CONNECT pd = 8 callref = 0x84AD</span></font> </p>
</div>
<div>
<p class=MsoNormal><font size=3 face=Tahoma><span style='font-size:12.0pt;
font-family:Tahoma'>*May 3 07:49:05.094: ISDN Se0/0/0:15 Q931: TX ->
CONNECT_ACK pd = 8 callref = 0x04AD</span></font> </p>
</div>
<div>
<p class=MsoNormal><font size=3 face=Tahoma><span style='font-size:12.0pt;
font-family:Tahoma'>*May 3 07:49:05.790: ISDN Se0/0/0:15 Q931: TX ->
DISCONNECT pd = 8 callref = 0x04AD</span></font> </p>
</div>
<div>
<p class=MsoNormal><font size=3 face=Tahoma><span style='font-size:12.0pt;
font-family:Tahoma'> Cause i = 0x8090
- Normal call clearing</span></font> </p>
</div>
<div>
<p class=MsoNormal><font size=3 face=Tahoma><span style='font-size:12.0pt;
font-family:Tahoma'>*May 3 07:49:06.090: ISDN Se0/0/0:15 Q931: RX <-
RELEASE pd = 8 callref = 0x84AD</span></font> </p>
</div>
<div>
<p class=MsoNormal><font size=3 face=Tahoma><span style='font-size:12.0pt;
font-family:Tahoma'>*May 3 07:49:06.090: ISDN Se0/0/0:15 Q931: TX ->
RELEASE_COMP pd = 8 callref = 0x04AD</span></font> </p>
</div>
<div>
<p class=MsoNormal><b><font size=3 face=Tahoma><span style='font-size:12.0pt;
font-family:Tahoma;font-weight:bold'> </span></font></b> </p>
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font-family:Tahoma'> </span></font> </p>
</div>
<p class=MsoNormal style='margin-bottom:12.0pt'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'><br>
<br>
</span></font></p>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>***********************************************************************************************
</span></font></p>
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face="Times New Roman"><span style='font-size:12.0pt'> </span></font></p>
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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
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face="Times New Roman"><span style='font-size:12.0pt'> </span></font></p>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>Charles Stanley & Co. Ltd </span></font></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>Registered Office: 25 Luke Street London EC2A 4AR
</span></font></p>
</div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> </span></font></p>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>Tel: 0207 739 8200 Fax: 0207 739 7798
</span></font></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>Registered in England No. 1903304 </span></font></p>
</div>
<p class=MsoNormal style='margin-bottom:12.0pt'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'> </span></font></p>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>Charles Stanley Sutherlands and Tozer Wingate are divisions of Charles Stanley & Co. Ltd
</span></font></p>
</div>
<p class=MsoNormal style='margin-bottom:12.0pt'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'> </span></font></p>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>Authorised and Regulated by the Financial Services Authority, Member of the
</span></font></p>
</div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> </span></font></p>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>London Stock Exchange, International Securities Markets Association, and The London International Financial Futures &
</span></font></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>Options Exchange. </span></font></p>
</div>
<p class=MsoNormal style='margin-bottom:12.0pt'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'> </span></font></p>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>This footnote also confirms that this email message has been swept by McAfee
</span></font></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>VirusScan and SurfControl Email Filter software.
</span></font></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>_______________________________________________ </span></font></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>cisco-voip mailing list </span></font></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>cisco-voip@puck.nether.net </span></font></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>https://puck.nether.net/mailman/listinfo/cisco-voip </span></font></p>
</div>
</blockquote>
</div>
<br><br><table bgcolor=white style="color:black"><tr><td><br>***********************************************************************************************<br>
<br>
The information contained in this e-mail is strictly confidential, some or all<br>
of which may be legally privileged. It is for the intended recipient only.<br>
Access to this e-mail by any other person is prohibited. If you are not the<br>
intended recipient, any use, disclosure, copying, printing, distribution of,<br>
replying to or any action taken or omitted to be taken in reliance on this<br>
e-mail, is prohibited and may be unlawful. Please contact the sender immediately<br>
should this e-mail have been incorrectly addressed or transmitted.<br>
<br>
You accept that any instructions are deemed to have been given at the time the<br>
recipient(s) accesses them and that delivery receipt does not constitute<br>
acknowledgement or receipt by the intended recipient(s). You accept that there<br>
may be a delay in processing the instructions received from e-mails after<br>
Charles Stanley has received them. You are advised that urgent, time sensitive<br>
and confidential communications should not be sent by e-mail. <br>
<br>
You acknowledge that e-mails are not secure and you accept the risk of<br>
malfunction, viruses, unauthorised interference, mis-delivery or delay.<br>
************************************************************************************************<br>
<br>
<br>
Charles Stanley & Co. Ltd<br>
Registered Office: 25 Luke Street London EC2A 4AR<br>
<br>
Tel: 0207 739 8200 Fax: 0207 739 7798<br>
Registered in England No. 1903304<br>
<br>
Charles Stanley Sutherlands and Tozer Wingate are divisions of Charles Stanley & Co. Ltd<br>
<br>
Authorised and Regulated by the Financial Services Authority, Member of the<br>
London Stock Exchange, International Securities Markets Association, and The London International Financial Futures &<br>
Options Exchange.<br>
<br>
This footnote also confirms that this email message has been swept by McAfee<br>
VirusScan and SurfControl Email Filter software.<br>
</td></tr></table></body>
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