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<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>I have a rather odd issue with a couple of phones, they are
unable to dial certain numbers and the debug says Incompatible destination
after it appears to timeout, this is only happening on these two phones and
they are setup with exactly the same CSS and using the same gateway as the
other phones in the office who can dial the number fine.</span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>I have tried deleting the phone and re adding it to the CCM,
setting it back up again and this appeared to resolve the issue but it has now
re appeared.</span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Anyone come across anything like this before?</span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'> </span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'> </span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>The debugs of the failed call and from a working phone are
as follows</span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'> </span></font></p>
<p class=MsoNormal><b><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial;font-weight:bold'>Debug 1 from one of the phones who’s
call fails</span></font></b></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'> </span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>London_PRI1#</span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>*May 3 07:47:53.478: ISDN Se0/0/0:15 Q931: Applying
typeplan for sw-type 0x12 is 0x0 0x0, Calling num 6424</span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>*May 3 07:47:53.478: ISDN Se0/0/0:15 Q931: Applying
typeplan for sw-type 0x12 is 0x0 0x0, Called num 73908587</span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>*May 3 07:47:53.482: ISDN Se0/0/0:15 Q931: TX ->
SETUP pd = 8 callref = 0x04AC</span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'> Bearer Capability
i = 0x8890A3</span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>
Standard = CCITT</span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>
Transfer Capability = Unrestricted Digital</span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>
Transfer Mode = Circuit</span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>
Transfer Rate = 64 kbit/s</span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'> Channel ID i =
0xA9839F</span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>
Exclusive, Channel 31</span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'> Calling Party
Number i = 0x0081, '6424'</span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>
Plan:Unknown, Type:Unknown</span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'> Called Party
Number i = 0x80, '73908587'</span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>
Plan:Unknown, Type:Unknown</span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>*May 3 07:47:53.642: ISDN Se0/0/0:15 Q931: RX <-
CALL_PROC pd = 8 callref = 0x84AC</span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'> Channel ID i =
0xA9839F</span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>
Exclusive, Channel 31</span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>*May 3 07:47:54.590: ISDN Se0/0/0:15 Q931: RX <-
DISCONNECT pd = 8 callref = 0x84AC</span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'> Cause i = 0x84D8
- Incompatible destination</span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>*May 3 07:47:54.594: ISDN Se0/0/0:15 Q931: TX ->
RELEASE pd = 8 callref = 0x04AC</span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>*May 3 07:47:54.638: ISDN Se0/0/0:15 Q931: RX <-
RELEASE_COMP pd = 8 callref = 0x84AC</span></font></p>
<p class=MsoNormal><b><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial;font-weight:bold'> </span></font></b></p>
<p class=MsoNormal><b><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial;font-weight:bold'> </span></font></b></p>
<p class=MsoNormal style='text-align:justify'><b><font size=2 face=Tahoma><span
style='font-size:10.0pt;font-weight:bold'>Debug 2 from a working phone</span></font></b></p>
<p class=MsoNormal style='text-align:justify'><b><font size=2 face=Tahoma><span
style='font-size:10.0pt;font-weight:bold'> </span></font></b></p>
<p class=MsoNormal style='text-align:justify'><font size=2 face=Tahoma><span
style='font-size:10.0pt'>*May 3 07:49:00.202: ISDN Se0/0/0:15 Q931:
Applying typeplan for sw-type 0x12 is 0x0 0x0, Calling num 6515</span></font></p>
<p class=MsoNormal style='text-align:justify'><font size=2 face=Tahoma><span
style='font-size:10.0pt'>*May 3 07:49:00.202: ISDN Se0/0/0:15 Q931:
Applying typeplan for sw-type 0x12 is 0x0 0x0, Called num 73908587</span></font></p>
<p class=MsoNormal style='text-align:justify'><font size=2 face=Tahoma><span
style='font-size:10.0pt'>*May 3 07:49:00.202: ISDN Se0/0/0:15 Q931: TX
-> SETUP pd = 8 callref = 0x04AD</span></font></p>
<p class=MsoNormal style='text-align:justify'><font size=2 face=Tahoma><span
style='font-size:10.0pt'> Bearer
Capability i = 0x8090A3</span></font></p>
<p class=MsoNormal style='text-align:justify'><font size=2 face=Tahoma><span
style='font-size:10.0pt'>
Standard = CCITT</span></font></p>
<p class=MsoNormal style='text-align:justify'><font size=2 face=Tahoma><span
style='font-size:10.0pt'>
Transfer Capability = Speech</span></font></p>
<p class=MsoNormal style='text-align:justify'><font size=2 face=Tahoma><span
style='font-size:10.0pt'>
Transfer Mode = Circuit</span></font></p>
<p class=MsoNormal style='text-align:justify'><font size=2 face=Tahoma><span
style='font-size:10.0pt'>
Transfer Rate = 64 kbit/s</span></font></p>
<p class=MsoNormal style='text-align:justify'><font size=2 face=Tahoma><span
style='font-size:10.0pt'> Channel ID
i = 0xA9839F</span></font></p>
<p class=MsoNormal style='text-align:justify'><font size=2 face=Tahoma><span
style='font-size:10.0pt'>
Exclusive, Channel 31</span></font></p>
<p class=MsoNormal style='text-align:justify'><font size=2 face=Tahoma><span
style='font-size:10.0pt'> Calling
Party Number i = 0x0081, '6515'</span></font></p>
<p class=MsoNormal style='text-align:justify'><font size=2 face=Tahoma><span
style='font-size:10.0pt'>
Plan:Unknown, Type:Unknown</span></font></p>
<p class=MsoNormal style='text-align:justify'><font size=2 face=Tahoma><span
style='font-size:10.0pt'> Called
Party Number i = 0x80, '73908587'</span></font></p>
<p class=MsoNormal style='text-align:justify'><font size=2 face=Tahoma><span
style='font-size:10.0pt'>
Plan:Unknown, Type:Unknown</span></font></p>
<p class=MsoNormal style='text-align:justify'><font size=2 face=Tahoma><span
style='font-size:10.0pt'>*May 3 07:49:00.338: ISDN Se0/0/0:15 Q931: RX
<- CALL_PROC pd = 8 callref = 0x84AD</span></font></p>
<p class=MsoNormal style='text-align:justify'><font size=2 face=Tahoma><span
style='font-size:10.0pt'> Channel ID
i = 0xA9839F</span></font></p>
<p class=MsoNormal style='text-align:justify'><font size=2 face=Tahoma><span
style='font-size:10.0pt'>
Exclusive, Channel 31</span></font></p>
<p class=MsoNormal style='text-align:justify'><font size=2 face=Tahoma><span
style='font-size:10.0pt'>*May 3 07:49:01.338: ISDN Se0/0/0:15 Q931: RX
<- ALERTING pd = 8 callref = 0x84AD</span></font></p>
<p class=MsoNormal style='text-align:justify'><font size=2 face=Tahoma><span
style='font-size:10.0pt'>*May 3 07:49:05.090: ISDN Se0/0/0:15 Q931: RX
<- CONNECT pd = 8 callref = 0x84AD</span></font></p>
<p class=MsoNormal style='text-align:justify'><font size=2 face=Tahoma><span
style='font-size:10.0pt'>*May 3 07:49:05.094: ISDN Se0/0/0:15 Q931: TX
-> CONNECT_ACK pd = 8 callref = 0x04AD</span></font></p>
<p class=MsoNormal style='text-align:justify'><font size=2 face=Tahoma><span
style='font-size:10.0pt'>*May 3 07:49:05.790: ISDN Se0/0/0:15 Q931: TX
-> DISCONNECT pd = 8 callref = 0x04AD</span></font></p>
<p class=MsoNormal style='text-align:justify'><font size=2 face=Tahoma><span
style='font-size:10.0pt'> Cause i =
0x8090 - Normal call clearing</span></font></p>
<p class=MsoNormal style='text-align:justify'><font size=2 face=Tahoma><span
style='font-size:10.0pt'>*May 3 07:49:06.090: ISDN Se0/0/0:15 Q931: RX
<- RELEASE pd = 8 callref = 0x84AD</span></font></p>
<p class=MsoNormal style='text-align:justify'><font size=2 face=Tahoma><span
style='font-size:10.0pt'>*May 3 07:49:06.090: ISDN Se0/0/0:15 Q931: TX
-> RELEASE_COMP pd = 8 callref = 0x04AD</span></font></p>
<p class=MsoNormal style='text-align:justify'><b><font size=2 face=Tahoma><span
style='font-size:10.0pt;font-weight:bold'> </span></font></b></p>
<p class=MsoNormal style='text-align:justify'><font size=2 face=Tahoma><span
style='font-size:10.0pt'> </span></font></p>
<p class=MsoNormal style='text-align:justify'><font size=3 face=Tahoma><span
style='font-size:12.0pt'> </span></font></p>
</div>
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