<html><head><style type="text/css"><!-- DIV {margin:0px} --></style></head><body><div style="font-family:times new roman, new york, times, serif;font-size:12pt"><div style="font-family: times new roman,new york,times,serif; font-size: 12pt;"><div>What codec are you using and what is the codec sampling rate set to (CCM, on the gateway, etc). CRS likes 20ms and I have seen garbled recordings when sampling rate was set to something other then 20ms. <br><br>Also check to make sure all interfaces end-to-end that the voice stream passes through have no errors.<br><br>----- Original Message ----<br>From: James Grace <jgrace@digitelusa.net><br>To: cisco-voip@puck.nether.net<br>Sent: Monday, May 8, 2006 5:27:23 PM<br>Subject: [cisco-voip] crs recording are pretty bad<br><br>
<style>
<!--
_filtered {font-family:"Baskerville Old Face";
panose-1:2 2 6 2 8 5 5 2 3 3;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0in;
margin-bottom:.0001pt;
font-size:12.0pt;
font-family:"Times New Roman";}
a:link, span.MsoHyperlink
{color:blue;
text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
{color:purple;
text-decoration:underline;}
span.EmailStyle17
{
font-family:Arial;
color:windowtext;}
_filtered {
margin:1.0in 1.25in 1.0in 1.25in;}
div.Section1
{}
-->
</style>
<div class="Section1">
<p class="MsoNormal"><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial;">Is there anything I can do to clear up the crs recording for
my cad agents.. in the lab this worked just fine, but we only test
with 2 phones. I confg the span port with the vlan im spanning
aswell as without. The recording are all garble. I have separate
vlans for native, data and voice on the switch. Monitor works
great. </span></font></p>
<p class="MsoNormal"><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial;"> </span></font></p>
<p class="MsoNormal"><font face="Arial" size="4"><span style="font-size: 13.5pt; font-family: Arial;">James D. Grace</span></font><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial;"> </span></font></p>
<p class="MsoNormal"><strong><b><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial;">CCNP CCNA MCSE MCDBA</span></font></b></strong></p>
<p class="MsoNormal"><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial;">Sr. System Engineer / Professional Svc.</span></font></p>
<p class="MsoNormal"><strong><b><font face="Baskerville Old Face" size="3"><span style="font-size: 12pt;" baskerville="" old="" face="" ;="">Digitel Corporation</span></font></b></strong></p>
<p class="MsoNormal"><font face="Times New Roman" size="3"><span style="font-size: 12pt;"> </span></font></p>
</div>
<div>_______________________________________________<br>cisco-voip mailing list<br>cisco-voip@puck.nether.net<br><a target="_blank" href="https://puck.nether.net/mailman/listinfo/cisco-voip">https://puck.nether.net/mailman/listinfo/cisco-voip</a><br></div></div></div></div></body></html>