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<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Hey I got the desktop record function to
work… but it only seems to work with one agent. And this agent is
me…. I did all the config from desktop administrator on my laptop,
which is the same machine I have desktop and supervisor agent installed
on. Not sure if this have something to do with it <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
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<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'> Geoff Knosher
(gknosher) [mailto:gknosher@cisco.com] <br>
<b><span style='font-weight:bold'>Sent:</span></b> Monday, May 08, 2006 11:00
AM<br>
<b><span style='font-weight:bold'>To:</span></b> James Grace<br>
<b><span style='font-weight:bold'>Subject:</span></b> RE: help with macro to
record crs</span></font><o:p></o:p></p>
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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
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<p class=MsoNormal><font size=2 color=blue face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:blue'>James...call me at </span></font><o:p></o:p></p>
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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
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<p><b><font size=1 face=Verdana><span style='font-size:7.5pt;font-family:Verdana;
font-weight:bold'><!-- Converted from text/rtf format -->Geoff Knosher</span></font></b><font
size=1><span style='font-size:7.5pt'> <br>
</span></font><b><font size=1 face=Verdana><span style='font-size:7.5pt;
font-family:Verdana;font-weight:bold'>Systems Engineer</span></font></b><font
size=1><span style='font-size:7.5pt'> <br>
</span></font><b><font size=1 face=Verdana><span style='font-size:7.5pt;
font-family:Verdana;font-weight:bold'>GA Commercial</span></font></b><font
size=1><span style='font-size:7.5pt'> <br>
</span></font><b><font size=1 color=red face=Verdana><span style='font-size:
7.5pt;font-family:Verdana;color:red;font-weight:bold'>Cisco Systems</span></font></b><font
size=1><span style='font-size:7.5pt'> <br>
</span></font><st1:address w:st="on"><st1:Street w:st="on"><font size=1
color=gray face=Verdana><span style='font-size:7.5pt;font-family:Verdana;
color:gray'>500 Northridge Road</span></font></st1:Street><font size=1><span
style='font-size:7.5pt'> <br>
</span></font><st1:City w:st="on"><font size=1 color=gray face=Verdana><span
style='font-size:7.5pt;font-family:Verdana;color:gray'>Atlanta</span></font></st1:City><font
size=1 color=gray face=Verdana><span style='font-size:7.5pt;font-family:Verdana;
color:gray'>, <st1:State w:st="on">GA</st1:State> <st1:PostalCode w:st="on">30350</st1:PostalCode></span></font></st1:address><font
size=1><span style='font-size:7.5pt'> <br>
</span></font><font size=1 color=gray face=Verdana><span style='font-size:7.5pt;
font-family:Verdana;color:gray'>Direct: (678) 352-2724</span></font><font
size=1><span style='font-size:7.5pt'> <br>
</span></font><font size=1 color=gray face=Verdana><span style='font-size:7.5pt;
font-family:Verdana;color:gray'>Cell: (770) 337-3240</span></font><font
size=1><span style='font-size:7.5pt'> <br>
</span></font><a href="mailto:gknosher@cisco.com"><b><font size=1 face=Verdana><span
style='font-size:7.5pt;font-family:Verdana;font-weight:bold'>gknosher@cisco.com</span></font></b></a><font
size=1><span style='font-size:7.5pt'> <br>
</span></font><a href="http://www.cisco.com/"><b><font size=1 face=Verdana><span
style='font-size:7.5pt;font-family:Verdana;font-weight:bold'>www.cisco.com</span></font></b></a><font
size=1><span style='font-size:7.5pt'> </span></font><o:p></o:p></p>
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12.0pt'> <o:p></o:p></span></font></p>
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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
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<p class=MsoNormal style='margin-bottom:12.0pt'><b><font size=2 face=Tahoma><span
style='font-size:10.0pt;font-family:Tahoma;font-weight:bold'>From:</span></font></b><font
size=2 face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'> James
Grace [mailto:<st1:PersonName w:st="on">jgrace@digitelusa.net</st1:PersonName>]
<br>
<b><span style='font-weight:bold'>Sent:</span></b> Monday, May 08, 2006 10:46
AM<br>
<b><span style='font-weight:bold'>To:</span></b> <st1:PersonName w:st="on">cisco-voip@puck.nether.net</st1:PersonName>;
<st1:PersonName w:st="on">ask-icd-ivr-support@external.cisco.com</st1:PersonName><br>
<b><span style='font-weight:bold'>Subject:</span></b> help with macro to record
crs</span></font><o:p></o:p></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Im trying to create a macro to do a continue recording of
agents in ipcc express 4.0.3..<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>i have desktop admin install on one of the agents
workst. I know you goto workflow to create the macro. But im
alittle stump at this point.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=4 face=Arial><span style='font-size:13.5pt;
font-family:Arial'>James D. Grace</span></font><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'> </span></font><o:p></o:p></p>
<p class=MsoNormal><strong><b><font size=2 face=Arial><span style='font-size:
10.0pt;font-family:Arial'>CCNP CCNA MCSE MCDBA</span></font></b></strong><o:p></o:p></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Sr. System Engineer / Professional Svc.</span></font><o:p></o:p></p>
<p class=MsoNormal><strong><b><font size=3 face="Baskerville Old Face"><span
style='font-size:12.0pt;font-family:"Baskerville Old Face"'>Digitel Corporation</span></font></b></strong><o:p></o:p></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
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