<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN"><HTML DIR=ltr><HEAD><META HTTP-EQUIV="Content-Type" CONTENT="text/html; charset=iso-8859-1"></HEAD><BODY><DIV><FONT face='Arial' color=#000000 size=2>Hi</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>Does anyone have any advice for my IPMA problem. I
configured IPMA but did not use the wizard because I am a bit scared of how it
will combine with my existing CSS and partitions. I use the line device approach
to selectively apply Class of Service to control who can dial overseas, cell
etc. This is done by openeing the CSS on the device to include all pstn but then
on the DNs use blocking CSS routed to a dummy gateway/ This all works
fine.</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>My IPMA basically have the following:</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>css_I_E ----- for all user DNs, assistand primary
DN, intercom DN on assistant and manager phone, Manager prim DN</FONT></DIV>
<DIV><FONT face=Arial size=2>css_M_E ----for proxy dn on assistant phone for a
single manager, Route_point DN with xxxx, CFNA ext and internal</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>I also have </FONT></DIV>
<DIV><FONT face=Arial size=2>part_E --- all users, assistt DN, Proxy DN,
intercom DN on assistant, intercom DN on manager</FONT></DIV>
<DIV><FONT face=Arial size=2>part_I --- CTI RoutPoint DN, </FONT></DIV>
<DIV><FONT face=Arial size=2>part_M -- Manager DN</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>assistant user and manager configured etc and
associated to their phones etc.</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>Problem</FONT></DIV>
<DIV><FONT face=Arial size=2>========</FONT></DIV>
<DIV>Assist console starts up, Manager phone shows IPMA window, Assist console
sees manager DN, assistant phone shows interkom and proxy line on phone etc.
Manager phone shows his DN and intercom etc. Assist console can dial etc.</DIV>
<DIV>However - on manager phone the message -- FILTERING DOWN. and also when
phoning the manager DN while assist is active does not intercept the call even
if I have the divert (arrow bouncing of the wall) activated. I had to leave the
site and started reading again to try nad solve the problem of calls not going
to the assistant. The Filter circle on the manager phone is clear. Is this
normal that the assistant will not then intercept the calls. I am starting to
think when I tested I used the application incorrectly. Should a filter be on to
make things work (I.E meshed. I hope so - and is this a possible state when the
manager have a open filte saying I don;t want fancy filters but still wants
calls to go to my assistant that is active. Am I on the right track here -
configuration is probably correct but when tested I did not realise that
filtering should be one - even if it is with a open filter for assistants to
actually get calls trown to the proxy line. Will test again tomorrow - any
advice will be apprecitade</DIV>
<DIV> </DIV>
<DIV>erik erasmus</DIV>
<DIV> </DIV>
<DIV> </DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV></BODY></HTML>
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