<div>Thanks guys. This is what I was thinking in the begining, but wanted to see how others do it. I like th eidea about modifing the CTI RP's alerting name. This is going to make it so easy for the receptionist to answer for the right business.
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<div>Thanks,</div>
<div>Steve</div>
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<div>....and if you modify the CTI route point's alerting name, when the call is forwarded, you see the name of the business they were calling. A little easier to answer "Hello Acme Manufacturing" when you see Acme on the screen rather that 555-0203.
<br><br> ----- Original Message ----- <br> From: Lelio Fulgenzi <br> To: Hinson, Greg <br> Cc: <a href="https://puck.nether.net/mailman/listinfo/cisco-voip">cisco-voip at puck.nether.net</a> <br> Sent: Thursday, May 25, 2006 4:44 PM
<br> Subject: Re: [cisco-voip] calling party dialed digits<br><br><br> I really like this solution.<br><br> If you go a step further and modify the target line so that you check Caller Number as well, you will see the caller's number (which may or may not be important). The end result is something like:
<br><br> FWD <calling numer><br> For <dialed number><br><br> or <br><br> FWD Calling Name<br> <calling numer><br> For <dialed number><br><br> You'll have to make sure that the voicemail profile is pointing to the right spot and that there is an alternate extension for that number on the appropriate voicemail box.
<br><br><br> --------------------------------------------------------------------------------<br> Lelio Fulgenzi, B.A.<br> Network Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1<br> (519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
<br> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ <br> Sanity First : Number of days with fewer than<br> 50 messages in my inbox at the end of the day: buffer overrun<br> ----- Original Message -----
<br> From: Hinson, Greg <br> Cc: <a href="https://puck.nether.net/mailman/listinfo/cisco-voip">cisco-voip at puck.nether.net</a> <br> Sent: Thursday, May 25, 2006 4:29 PM<br> Subject: Re: [cisco-voip] calling party dialed digits
<br><br><br> And better yet, if you made the route point DN's match the store's incoming number, I bet She would get the actual number they dialed to display on screen.<br><br> <br><br> -Greg<br><br> <br><br>
<br>----------------------------------------------------------------------------<br><br> From: <a href="https://puck.nether.net/mailman/listinfo/cisco-voip">cisco-voip-bounces at puck.nether.net</a> [mailto:<a href="https://puck.nether.net/mailman/listinfo/cisco-voip">
cisco-voip-bounces at puck.nether.net</a>] On Behalf Of Hinson, Greg<br> Sent: Thursday, May 25, 2006 1:26 PM<br> To: Steve G<br> Cc: <a href="https://puck.nether.net/mailman/listinfo/cisco-voip">cisco-voip at puck.nether.net
</a><br> Subject: Re: [cisco-voip] calling party dialed digits<br><br> <br><br> Couldn't you set up to CTI routepoints as destinations for each of the incoming store numbers, and have those route points CFA to the operator? That way she would know?
<br><br> <br><br> <br><br> <br><br> -Greg<br><br> <br><br><br>----------------------------------------------------------------------------<br><br> From: <a href="https://puck.nether.net/mailman/listinfo/cisco-voip">
cisco-voip-bounces at puck.nether.net</a> [mailto:<a href="https://puck.nether.net/mailman/listinfo/cisco-voip">cisco-voip-bounces at puck.nether.net</a>] On Behalf Of Steve G<br> Sent: Thursday, May 25, 2006 1:20 PM<br>
To: <a href="https://puck.nether.net/mailman/listinfo/cisco-voip">cisco-voip at puck.nether.net</a><br> Subject: [cisco-voip] calling party dialed digits<br><br> <br><br> I have a receptionist who answers the phone for two different businesses. I would like to let her know what number the calling party dialed before she answers the phone. Is there a way that I can do that?
<br><br> <br><br> steve<br><br><br><br><br><br><br>----------------------------------------------------------------------------<br><br><br> </div>
<div><span class="gmail_quote">On 5/25/06, <b class="gmail_sendername">Frazee, Timothy</b> <<a href="mailto:Timothy_Frazee@adp.com">Timothy_Frazee@adp.com</a>> wrote:</span>
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<p><font face="Arial" size="2"><span style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">You could have each phone number that comes in ring to a different line. Maybe on the 7914 or a '41/61/70/71 it would light up the line so it would be visual as well. That's how I normally configure systems that need to tell the difference between one inbound and another inbound.
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<p><font face="Lucida Console" size="2"><span style="FONT-SIZE: 10pt">Timothy Frazee </span></font></p>
<p><font face="Lucida Console" size="2"><span style="FONT-SIZE: 10pt">Network Solutions</span></font><font face="Lucida Console" size="2"><span style="FONT-SIZE: 10pt"></span></font></p></div></span></div>
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<p><b><font face="Tahoma" size="2"><span style="FONT-WEIGHT: bold; FONT-SIZE: 10pt; FONT-FAMILY: Tahoma">From:</span></font></b><font face="Tahoma" size="2"><span style="FONT-SIZE: 10pt; FONT-FAMILY: Tahoma"> <a onclick="return top.js.OpenExtLink(window,event,this)" href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">
cisco-voip-bounces@puck.nether.net</a> [mailto:<a onclick="return top.js.OpenExtLink(window,event,this)" href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a>] <b><span style="FONT-WEIGHT: bold">
On Behalf Of </span></b>Steve G<br><b><span style="FONT-WEIGHT: bold">Sent:</span></b> Thursday, May 25, 2006 3:20 PM<br><b><span style="FONT-WEIGHT: bold">To:</span></b> <a onclick="return top.js.OpenExtLink(window,event,this)" href="mailto:cisco-voip@puck.nether.net" target="_blank">
cisco-voip@puck.nether.net</a><br><b><span style="FONT-WEIGHT: bold">Subject:</span></b> [cisco-voip] calling party dialed digits</span></font></p></div>
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<p><font face="Times New Roman" size="3"><span style="FONT-SIZE: 12pt">I have a receptionist who answers the phone for two different businesses. I would like to let her know what number the calling party dialed before she answers the phone. Is there a way that I can do that?
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<p><font face="Times New Roman" size="3"><span style="FONT-SIZE: 12pt">steve</span></font></p></div></span></div>
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