<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:st1="urn:schemas-microsoft-com:office:smarttags" xmlns="http://www.w3.org/TR/REC-html40">

<head>
<meta http-equiv=Content-Type content="text/html; charset=us-ascii">
<meta name=Generator content="Microsoft Word 11 (filtered medium)">
<!--[if !mso]>
<style>
v\:* {behavior:url(#default#VML);}
o\:* {behavior:url(#default#VML);}
w\:* {behavior:url(#default#VML);}
.shape {behavior:url(#default#VML);}
</style>
<![endif]--><o:SmartTagType
 namespaceuri="urn:schemas-microsoft-com:office:smarttags" name="PostalCode"/>
<o:SmartTagType namespaceuri="urn:schemas-microsoft-com:office:smarttags"
 name="State"/>
<o:SmartTagType namespaceuri="urn:schemas-microsoft-com:office:smarttags"
 name="City"/>
<o:SmartTagType namespaceuri="urn:schemas-microsoft-com:office:smarttags"
 name="place"/>
<o:SmartTagType namespaceuri="urn:schemas-microsoft-com:office:smarttags"
 name="Street"/>
<o:SmartTagType namespaceuri="urn:schemas-microsoft-com:office:smarttags"
 name="address"/>
<!--[if !mso]>
<style>
st1\:*{behavior:url(#default#ieooui) }
</style>
<![endif]-->
<style>
<!--
 /* Font Definitions */
 @font-face
        {font-family:Wingdings;
        panose-1:5 0 0 0 0 0 0 0 0 0;}
@font-face
        {font-family:Tahoma;
        panose-1:2 11 6 4 3 5 4 4 2 4;}
@font-face
        {font-family:"Arial Narrow";
        panose-1:2 11 5 6 2 2 2 3 2 4;}
 /* Style Definitions */
 p.MsoNormal, li.MsoNormal, div.MsoNormal
        {margin:0in;
        margin-bottom:.0001pt;
        font-size:12.0pt;
        font-family:"Times New Roman";}
h2
        {mso-margin-top-alt:auto;
        margin-right:0in;
        mso-margin-bottom-alt:auto;
        margin-left:0in;
        font-size:18.0pt;
        font-family:"Times New Roman";}
a:link, span.MsoHyperlink
        {color:blue;
        text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
        {color:purple;
        text-decoration:underline;}
span.EmailStyle17
        {mso-style-type:personal;
        font-family:Arial;
        color:windowtext;}
span.EmailStyle19
        {mso-style-type:personal-reply;
        font-family:Arial;
        color:navy;}
@page Section1
        {size:8.5in 11.0in;
        margin:1.0in 1.25in 1.0in 1.25in;}
div.Section1
        {page:Section1;}
 /* List Definitions */
 @list l0
        {mso-list-id:618415935;
        mso-list-template-ids:-71562930;}
@list l0:level1
        {mso-level-number-format:bullet;
        mso-level-text:\F0B7;
        mso-level-tab-stop:.5in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Symbol;}
@list l1
        {mso-list-id:780221159;
        mso-list-template-ids:-842218428;}
@list l1:level1
        {mso-level-number-format:bullet;
        mso-level-text:\F0B7;
        mso-level-tab-stop:.5in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Symbol;}
@list l2
        {mso-list-id:1063260638;
        mso-list-template-ids:1715083884;}
@list l2:level1
        {mso-level-number-format:bullet;
        mso-level-text:\F0B7;
        mso-level-tab-stop:.5in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Symbol;}
@list l3
        {mso-list-id:1313870766;
        mso-list-template-ids:1413373190;}
@list l3:level1
        {mso-level-number-format:bullet;
        mso-level-text:\F0B7;
        mso-level-tab-stop:.5in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Symbol;}
@list l4
        {mso-list-id:2018458019;
        mso-list-template-ids:-1579650656;}
@list l4:level1
        {mso-level-number-format:bullet;
        mso-level-text:\F0B7;
        mso-level-tab-stop:.5in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Symbol;}
ol
        {margin-bottom:0in;}
ul
        {margin-bottom:0in;}
-->
</style>

</head>

<body lang=EN-US link=blue vlink=purple>

<div class=Section1>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Hi Sechaba,<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p>&nbsp;</o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Have you tried the following procedure?<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p>&nbsp;</o:p></span></font></p>

<h2><b><font size=5 face="Times New Roman"><span style='font-size:18.0pt'>Resetting
to factory defaults <o:p></o:p></span></font></b></h2>

<p class=MsoNormal style='margin-bottom:12.0pt'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'><br>
Step 1 Press the Menu button. <br>
<br>
Step 2 Use the Navigation button to select Settings, and then press the Select
softkey. <br>
<br>
Step 3 Use the Navigation button to select Network Configuration, and then
press the Select softkey. <br>
<br>
Step 4 Perform either of these procedures: <br>
<br>
Procedure A: <o:p></o:p></span></font></p>

<ul type=disc>
 <li class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;
     mso-list:l2 level1 lfo1'><font size=3 face="Times New Roman"><span
     style='font-size:12.0pt'>Press **2. The phone displays &quot;Do you want
     to reset all system settings to default values?&quot; <o:p></o:p></span></font></li>
</ul>

<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p>&nbsp;</o:p></span></font></p>

<ul type=disc>
 <li class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;
     mso-list:l4 level1 lfo2'><font size=3 face="Times New Roman"><span
     style='font-size:12.0pt'>Press the Yes softkey. <o:p></o:p></span></font></li>
</ul>

<p class=MsoNormal style='margin-bottom:12.0pt'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'><br>
Procedure B: <o:p></o:p></span></font></p>

<ul type=disc>
 <li class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;
     mso-list:l3 level1 lfo3'><font size=3 face="Times New Roman"><span
     style='font-size:12.0pt'>Press **#. If your phone displays &quot;Enter
     Admin Password,&quot; enter your password and then press the Enter
     softkey. Make sure that an unlocked padlock icon appears in the
     upper-right corner of your LCD. <o:p></o:p></span></font></li>
</ul>

<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p>&nbsp;</o:p></span></font></p>

<ul type=disc>
 <li class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;
     mso-list:l0 level1 lfo4'><font size=3 face="Times New Roman"><span
     style='font-size:12.0pt'>Scroll to Erase Configuration. <o:p></o:p></span></font></li>
</ul>

<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p>&nbsp;</o:p></span></font></p>

<ul type=disc>
 <li class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;
     mso-list:l1 level1 lfo5'><font size=3 face="Times New Roman"><span
     style='font-size:12.0pt'>Press the Yes softkey and then press the Save
     softkey. <o:p></o:p></span></font></li>
</ul>

<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><br>
The phone cycles through normal startup procedures.</span></font><font size=2
color=navy face=Arial><span style='font-size:10.0pt;font-family:Arial;
color:navy'><o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p>&nbsp;</o:p></span></font></p>

<div>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>* We buy and sell new/used networking
equipment.&nbsp; Please contact me if you have any offers or are interested in
buying *<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=3 color=navy face="Times New Roman"><span
style='font-size:12.0pt;color:navy'><o:p>&nbsp;</o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>** VG224 NEW IN BOX @ $3400 **<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>** VG248 NEW IN BOX @ $4800 **<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>&nbsp;<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Thanks,</span></font><font color=navy><span
style='color:navy'><o:p></o:p></span></font></p>

<p class=MsoNormal><font size=3 color=navy face="Times New Roman"><span
style='font-size:12.0pt;color:navy'>&nbsp;<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Rick Truong</span></font><font color=navy><span
style='color:navy'><o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>TruTech Systems</span></font><font
color=navy><span style='color:navy'><o:p></o:p></span></font></p>

<p class=MsoNormal><st1:Street w:st="on"><st1:address w:st="on"><font size=2
  color=navy face=Arial><span style='font-size:10.0pt;font-family:Arial;
  color:navy'>39263 Half Moon Circle</span></font></st1:address></st1:Street><font
color=navy><span style='color:navy'><o:p></o:p></span></font></p>

<p class=MsoNormal><st1:place w:st="on"><st1:City w:st="on"><font size=2
  color=navy face=Arial><span style='font-size:10.0pt;font-family:Arial;
  color:navy'>Murrieta</span></font></st1:City><font size=2 color=navy
 face=Arial><span style='font-size:10.0pt;font-family:Arial;color:navy'>, <st1:State
 w:st="on">CA</st1:State> <st1:PostalCode w:st="on">92563</st1:PostalCode></span></font></st1:place><font
color=navy><span style='color:navy'><o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Office: +1.951.696.3688</span></font><font
color=navy><span style='color:navy'><o:p></o:p></span></font></p>

<p class=MsoNormal><st1:City w:st="on"><st1:place w:st="on"><font size=2
  color=navy face=Arial><span style='font-size:10.0pt;font-family:Arial;
  color:navy'>Mobile</span></font></st1:place></st1:City><font size=2
color=navy face=Arial><span style='font-size:10.0pt;font-family:Arial;
color:navy'>: +1.951.440.8711</span></font><font color=navy><span
style='color:navy'><o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>AIM: ricktrutek</span></font><font
color=navy><span style='color:navy'><o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>E-Mail: <a
href="mailto:rick@trutechsystems.net">rick@trutechsystems.net</a></span></font><font
color=navy><span style='color:navy'><o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>WEB: <a
href="http://www.trutechsystems.net">http://www.trutechsystems.net</a> </span></font><o:p></o:p></p>

</div>

<div>

<div class=MsoNormal align=center style='text-align:center'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'>

<hr size=2 width="100%" align=center tabindex=-1>

</span></font></div>

<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'>
cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b><span
style='font-weight:bold'>On Behalf Of </span></b>Sechaba Mokoena<br>
<b><span style='font-weight:bold'>Sent:</span></b> Thursday, June 01, 2006 2:48
AM<br>
<b><span style='font-weight:bold'>To:</span></b> cisco-voip@puck.nether.net<br>
<b><span style='font-weight:bold'>Subject:</span></b> [cisco-voip] 7912 IP
Phone</span></font><o:p></o:p></p>

</div>

<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p>&nbsp;</o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>To Whom It May Concern:<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p>&nbsp;</o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Does anyone know how to completely erase the configuration
of a 7912 IP Phone? I&#8217;ve noticed that if you move a 7912 from one Call Manager
to another the phone retains the IP address of the last Call Manager that it
registered with. I&#8217;ve also noticed that if you log into the phone using
Extension Mobility, it doesn&#8217;t change the DN immediately; instead the
phone resets, and tries to register with the last Call Manager that it
registered with first. When the phone doesn&#8217;t find the former Call
Manager it then registers with the new one. Is this common for this particular
model?<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p>&nbsp;</o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Regards,<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p>&nbsp;</o:p></span></font></p>

<div>

<div>

<p class=MsoNormal><font size=1 color=black face="Arial Narrow"><span
style='font-size:8.0pt;font-family:"Arial Narrow";color:black'>Sechaba Mokoena
| Systems Engineer <o:p></o:p></span></font></p>

<p class=MsoNormal><font size=1 color=black face="Arial Narrow"><span
style='font-size:8.0pt;font-family:"Arial Narrow";color:black'>KSS Technologies
(Pty) LTD.</span></font><font size=1 face="Arial Narrow"><span
style='font-size:8.0pt;font-family:"Arial Narrow"'><o:p></o:p></span></font></p>

<p class=MsoNormal><font size=1 color=black face="Arial Narrow"><span
style='font-size:8.0pt;font-family:"Arial Narrow";color:black'>KSS Convergence
- Doing more with less</span></font><font size=1 face="Arial Narrow"><span
style='font-size:8.0pt;font-family:"Arial Narrow"'><o:p></o:p></span></font></p>

<p class=MsoNormal><font size=1 color=gray face="Arial Narrow"><span
style='font-size:8.0pt;font-family:"Arial Narrow";color:gray'>(</span></font><strong><b><font
size=1 color=black face="Arial Narrow"><span style='font-size:8.0pt;font-family:
"Arial Narrow";color:black'>IP Phone</span></font></b></strong><font size=1
color=gray face="Arial Narrow"><span style='font-size:8.0pt;font-family:"Arial Narrow";
color:gray'>)</span></font><font size=1 color=black face="Arial Narrow"><span
style='font-size:8.0pt;font-family:"Arial Narrow";color:black'> </span></font><font
size=1 color=gray face="Arial Narrow"><span style='font-size:8.0pt;font-family:
"Arial Narrow";color:gray'>+27 11 5456300</span></font><font size=1
color=black face="Arial Narrow"><span style='font-size:8.0pt;font-family:"Arial Narrow";
color:black'>|</span></font><font size=1 color=gray face="Arial Narrow"><span
style='font-size:8.0pt;font-family:"Arial Narrow";color:gray'>(</span></font><strong><b><font
size=1 color=black face="Arial Narrow"><span style='font-size:8.0pt;font-family:
"Arial Narrow";color:black'>IP Phonedirect</span></font></b></strong><font
size=1 color=gray face="Arial Narrow"><span style='font-size:8.0pt;font-family:
"Arial Narrow";color:gray'>)</span></font><font size=1 color=black
face="Arial Narrow"><span style='font-size:8.0pt;font-family:"Arial Narrow";
color:black'> | </span></font><font size=1 color=gray face="Arial Narrow"><span
style='font-size:8.0pt;font-family:"Arial Narrow";color:gray'>+27 11 5456331</span></font><font
size=1 color=black face="Arial Narrow"><span style='font-size:8.0pt;font-family:
"Arial Narrow";color:black'>| <strong><b><font face="Arial Narrow"><span
style='font-family:"Arial Narrow"'>Fax</span></font></b></strong></span></font><font
size=1 color=gray face="Arial Narrow"><span style='font-size:8.0pt;font-family:
"Arial Narrow";color:gray'>)+27 11 545 6400</span></font><font size=1
color=black face="Arial Narrow"><span style='font-size:8.0pt;font-family:"Arial Narrow";
color:black'>| <st1:place w:st="on"><st1:City w:st="on"><strong><b><font
  face="Arial Narrow"><span style='font-family:"Arial Narrow"'>Mobile</span></font></b></strong></st1:City></st1:place>
</span></font><font size=1 color=gray face="Arial Narrow"><span
style='font-size:8.0pt;font-family:"Arial Narrow";color:gray'>+27 84 798 6803 </span></font><font
size=1 color=black face="Arial Narrow"><span style='font-size:8.0pt;font-family:
"Arial Narrow";color:black'>|</span></font><font size=1 face="Arial Narrow"><span
style='font-size:8.0pt;font-family:"Arial Narrow"'><o:p></o:p></span></font></p>

<p class=MsoNormal><strong><b><font size=1 color=black face="Arial Narrow"><span
style='font-size:8.0pt;font-family:"Arial Narrow";color:black'>(e-mail</span></font></b></strong><font
size=1 color=gray face="Arial Narrow"><span style='font-size:8.0pt;font-family:
"Arial Narrow";color:gray'>)</span></font><font size=1 color=black
face="Arial Narrow"><span style='font-size:8.0pt;font-family:"Arial Narrow";
color:black'><a href="mailto:sechabam@kss.co.za">sechabam@kss.co.za</a></span></font><font
size=1 face="Arial Narrow"><span style='font-size:8.0pt;font-family:"Arial Narrow"'><o:p></o:p></span></font></p>

<p class=MsoNormal><strong><b><font size=1 color=black face="Arial Narrow"><span
style='font-size:8.0pt;font-family:"Arial Narrow";color:black'>(website</span></font></b></strong><font
size=1 color=gray face="Arial Narrow"><span style='font-size:8.0pt;font-family:
"Arial Narrow";color:gray'>)</span></font><font size=1 color=black
face="Arial Narrow"><span style='font-size:8.0pt;font-family:"Arial Narrow";
color:black'><a href="blocked::http://www.kss.co.za"><font color=black><span
style='color:black'>http://www.kss.co.za</span></font></a></span></font><font
size=1 face="Arial Narrow"><span style='font-size:8.0pt;font-family:"Arial Narrow"'><o:p></o:p></span></font></p>

<p class=MsoNormal><font size=1 color=gray face="Arial Narrow"><span
style='font-size:8.0pt;font-family:"Arial Narrow";color:gray'>Block N, Central
Park, <st1:Street w:st="on"><st1:address w:st="on">400 16th Road</st1:address></st1:Street>,
Randjespark, Midrand, South <st1:place w:st="on">Africa</st1:place></span></font><font
size=1 face="Arial Narrow"><span style='font-size:8.0pt;font-family:"Arial Narrow"'><o:p></o:p></span></font></p>

<p class=MsoNormal><font size=1 color=black face="Arial Narrow"><span
style='font-size:8.0pt;font-family:"Arial Narrow";color:black'><o:p>&nbsp;</o:p></span></font></p>

<p class=MsoNormal><font size=1 color=black face="Arial Narrow"><span
style='font-size:8.0pt;font-family:"Arial Narrow";color:black'><o:p>&nbsp;</o:p></span></font></p>

<p class=MsoNormal><font size=1 color=black face="Arial Narrow"><span
style='font-size:8.0pt;font-family:"Arial Narrow";color:black'>Toll Free
Support: 0861 6428 35</span></font><font size=1 color=blue face="Arial Narrow"><span
style='font-size:8.0pt;font-family:"Arial Narrow";color:blue'> </span></font><font
size=1 face="Arial Narrow"><span style='font-size:8.0pt;font-family:"Arial Narrow"'><o:p></o:p></span></font></p>

</div>

</div>

<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p>&nbsp;</o:p></span></font></p>

<div>

<div class=MsoNormal align=center style='text-align:center'><font size=3
color=blue face="Times New Roman"><span style='font-size:12.0pt;color:blue'>

<hr size=2 width="100%" align=center>

</span></font></div>

<p class=MsoNormal><font size=3 color="#400000" face="Times New Roman"><span
style='font-size:12.0pt;color:#400000'>This message, including any attachments
is intended only for the persons or entity to which it is addressed, and may
contain privileged or confidential information. Retransmission, dissemination,
copying, distribution, modification and / or publication of this message by a
person other than the intended recipient is strictly prohibited by the sender. If
you have received this message in error, or you feel it is unacceptable
communication, a chain letter or offensive material of any nature, please
delete the material and any copies from all systems and report it to:</span></font><o:p></o:p></p>

</div>

<div>

<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><a href="mailto:info@kss.co.za">info@kss.co.za</a><o:p></o:p></span></font></p>

</div>

<div>

<div class=MsoNormal align=center style='text-align:center'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'>

<hr size=2 width="100%" align=center>

</span></font></div>

<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>&nbsp;<o:p></o:p></span></font></p>

</div>

</div>

</body>

</html>