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<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>To Whom It May Concern:<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Does anyone know how to completely erase the configuration
of a 7912 IP Phone? I’ve noticed that if you move a 7912 from one Call
Manager to another the phone retains the IP address of the last Call Manager
that it registered with. I’ve also noticed that if you log into the phone
using Extension Mobility, it doesn’t change the DN immediately; instead the
phone resets, and tries to register with the last Call Manager that it
registered with first. When the phone doesn’t find the former Call
Manager it then registers with the new one. Is this common for this particular
model?<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Regards,<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<div>
<div>
<p class=MsoNormal><font size=1 color=black face="Arial Narrow"><span
style='font-size:8.0pt;font-family:"Arial Narrow";color:black'>Sechaba Mokoena
| Systems Engineer <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=1 color=black face="Arial Narrow"><span
style='font-size:8.0pt;font-family:"Arial Narrow";color:black'>KSS Technologies
(Pty) LTD.</span></font><font size=1 face="Arial Narrow"><span
style='font-size:8.0pt;font-family:"Arial Narrow"'><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=1 color=black face="Arial Narrow"><span
style='font-size:8.0pt;font-family:"Arial Narrow";color:black'>KSS Convergence
- Doing more with less</span></font><font size=1 face="Arial Narrow"><span
style='font-size:8.0pt;font-family:"Arial Narrow"'><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=1 color=gray face="Arial Narrow"><span
style='font-size:8.0pt;font-family:"Arial Narrow";color:gray'>(</span></font><strong><b><font
size=1 color=black face="Arial Narrow"><span style='font-size:8.0pt;font-family:
"Arial Narrow";color:black'>IP Phone</span></font></b></strong><font size=1
color=gray face="Arial Narrow"><span style='font-size:8.0pt;font-family:"Arial Narrow";
color:gray'>)</span></font><font size=1 color=black face="Arial Narrow"><span
style='font-size:8.0pt;font-family:"Arial Narrow";color:black'> </span></font><font
size=1 color=gray face="Arial Narrow"><span style='font-size:8.0pt;font-family:
"Arial Narrow";color:gray'>+27 11 5456300</span></font><font size=1
color=black face="Arial Narrow"><span style='font-size:8.0pt;font-family:"Arial Narrow";
color:black'>|</span></font><font size=1 color=gray face="Arial Narrow"><span
style='font-size:8.0pt;font-family:"Arial Narrow";color:gray'>(</span></font><strong><b><font
size=1 color=black face="Arial Narrow"><span style='font-size:8.0pt;font-family:
"Arial Narrow";color:black'>IP Phonedirect</span></font></b></strong><font
size=1 color=gray face="Arial Narrow"><span style='font-size:8.0pt;font-family:
"Arial Narrow";color:gray'>)</span></font><font size=1 color=black
face="Arial Narrow"><span style='font-size:8.0pt;font-family:"Arial Narrow";
color:black'> | </span></font><font size=1 color=gray face="Arial Narrow"><span
style='font-size:8.0pt;font-family:"Arial Narrow";color:gray'>+27 11 5456331</span></font><font
size=1 color=black face="Arial Narrow"><span style='font-size:8.0pt;font-family:
"Arial Narrow";color:black'>| </span></font><strong><b><font size=1
color=black face="Arial Narrow"><span style='font-size:8.0pt;font-family:"Arial Narrow";
color:black'>Fax</span></font></b></strong><font size=1 color=gray
face="Arial Narrow"><span style='font-size:8.0pt;font-family:"Arial Narrow";
color:gray'>)+27 11 545 6400</span></font><font size=1 color=black
face="Arial Narrow"><span style='font-size:8.0pt;font-family:"Arial Narrow";
color:black'>| </span></font><st1:place w:st="on"><st1:City w:st="on"><strong><b><font
size=1 color=black face="Arial Narrow"><span style='font-size:8.0pt;
font-family:"Arial Narrow";color:black'>Mobile</span></font></b></strong></st1:City></st1:place><font
size=1 color=black face="Arial Narrow"><span style='font-size:8.0pt;font-family:
"Arial Narrow";color:black'> </span></font><font size=1 color=gray
face="Arial Narrow"><span style='font-size:8.0pt;font-family:"Arial Narrow";
color:gray'>+27 84 798 6803 </span></font><font size=1 color=black
face="Arial Narrow"><span style='font-size:8.0pt;font-family:"Arial Narrow";
color:black'>|</span></font><font size=1 face="Arial Narrow"><span
style='font-size:8.0pt;font-family:"Arial Narrow"'><o:p></o:p></span></font></p>
<p class=MsoNormal><strong><b><font size=1 color=black face="Arial Narrow"><span
style='font-size:8.0pt;font-family:"Arial Narrow";color:black'>(e-mail</span></font></b></strong><font
size=1 color=gray face="Arial Narrow"><span style='font-size:8.0pt;font-family:
"Arial Narrow";color:gray'>)</span></font><font size=1 color=black
face="Arial Narrow"><span style='font-size:8.0pt;font-family:"Arial Narrow";
color:black'><a href="mailto:sechabam@kss.co.za">sechabam@kss.co.za</a></span></font><font
size=1 face="Arial Narrow"><span style='font-size:8.0pt;font-family:"Arial Narrow"'><o:p></o:p></span></font></p>
<p class=MsoNormal><strong><b><font size=1 color=black face="Arial Narrow"><span
style='font-size:8.0pt;font-family:"Arial Narrow";color:black'>(website</span></font></b></strong><font
size=1 color=gray face="Arial Narrow"><span style='font-size:8.0pt;font-family:
"Arial Narrow";color:gray'>)</span></font><font size=1 color=black
face="Arial Narrow"><span style='font-size:8.0pt;font-family:"Arial Narrow";
color:black'><a href="blocked::http://www.kss.co.za"><font color=black><span
style='color:black'>http://www.kss.co.za</span></font></a></span></font><font
size=1 face="Arial Narrow"><span style='font-size:8.0pt;font-family:"Arial Narrow"'><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=1 color=gray face="Arial Narrow"><span
style='font-size:8.0pt;font-family:"Arial Narrow";color:gray'>Block N, Central
Park, <st1:Street w:st="on"><st1:address w:st="on">400 16th Road</st1:address></st1:Street>,
Randjespark, Midrand, South <st1:place w:st="on">Africa</st1:place></span></font><font
size=1 face="Arial Narrow"><span style='font-size:8.0pt;font-family:"Arial Narrow"'><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=1 color=black face="Arial Narrow"><span
style='font-size:8.0pt;font-family:"Arial Narrow";color:black'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=1 color=black face="Arial Narrow"><span
style='font-size:8.0pt;font-family:"Arial Narrow";color:black'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=1 color=black face="Arial Narrow"><span
style='font-size:8.0pt;font-family:"Arial Narrow";color:black'>Toll Free
Support: 0861 6428 35</span></font><font size=1 color=blue face="Arial Narrow"><span
style='font-size:8.0pt;font-family:"Arial Narrow";color:blue'> </span></font><font
size=1 face="Arial Narrow"><span style='font-size:8.0pt;font-family:"Arial Narrow"'><o:p></o:p></span></font></p>
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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
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