<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns="http://www.w3.org/TR/REC-html40">
<head>
<meta http-equiv=Content-Type content="text/html; charset=iso-8859-1">
<meta name=Generator content="Microsoft Word 11 (filtered medium)">
<!--[if !mso]>
<style>
v\:* {behavior:url(#default#VML);}
o\:* {behavior:url(#default#VML);}
w\:* {behavior:url(#default#VML);}
.shape {behavior:url(#default#VML);}
</style>
<![endif]-->
<style>
<!--
/* Font Definitions */
@font-face
{font-family:Tahoma;
panose-1:2 11 6 4 3 5 4 4 2 4;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0in;
margin-bottom:.0001pt;
font-size:12.0pt;
font-family:"Times New Roman";
color:black;}
a:link, span.MsoHyperlink
{color:blue;
text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
{color:blue;
text-decoration:underline;}
p
{mso-margin-top-alt:auto;
margin-right:0in;
mso-margin-bottom-alt:auto;
margin-left:0in;
font-size:12.0pt;
font-family:"Times New Roman";
color:black;}
tt
{font-family:"Courier New";}
span.EmailStyle19
{mso-style-type:personal-reply;
font-family:Arial;
color:navy;}
@page Section1
{size:8.5in 11.0in;
margin:1.0in 1.25in 1.0in 1.25in;}
div.Section1
{page:Section1;}
-->
</style>
<!--[if gte mso 9]><xml>
<o:shapedefaults v:ext="edit" spidmax="1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext="edit">
<o:idmap v:ext="edit" data="1" />
</o:shapelayout></xml><![endif]-->
</head>
<body bgcolor=white lang=EN-US link=blue vlink=blue>
<div class=Section1>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Tone on hold tells you CCM is configured
in such a way that it does not think MoH is deliverable to the end point, so
you get tone. If you get dead air, your network is not configured to deliver the
multicast streams. Codec will have nothing to do with the inclusion of a phone
to the multicast group. Unless of course the regions settings force the
delivery of a g.729 multicast stream and the MoH server is not configured to
support that natively. You cannot transcode a multicast stream, so it must be
sourced with the proper codec from the server. To source a MoH multicast
stream in g.729 format: <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Go into Service Parameter, select Cisco Voice
IP Media Streaming App, scroll to the bottom and highlight both g.711 and g.729
codecs. Do that with the control key and up date.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Verify CCM is handing out a multicast
stream by using PerfMon as well. With that tool, you can see exactly what CCM
thinks it should do. <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Hope this helps,<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Joe<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<div>
<div class=MsoNormal align=center style='text-align:center'><font size=3
color=black face="Times New Roman"><span style='font-size:12.0pt;color:windowtext'>
<hr size=2 width="100%" align=center tabindex=-1>
</span></font></div>
<p class=MsoNormal><b><font size=2 color=black face=Tahoma><span
style='font-size:10.0pt;font-family:Tahoma;color:windowtext;font-weight:bold'>From:</span></font></b><font
size=2 color=black face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma;
color:windowtext'> cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net] <b><span style='font-weight:bold'>On
Behalf Of </span></b>Erik Erasmus (E)<br>
<b><span style='font-weight:bold'>Sent:</span></b> Thursday, June 01, 2006 2:37
PM<br>
<b><span style='font-weight:bold'>To:</span></b> Anthony Kouloglou; Goran
Selthofer<br>
<b><span style='font-weight:bold'>Cc:</span></b> cisco-voip@puck-nether.net<br>
<b><span style='font-weight:bold'>Subject:</span></b> Re: [cisco-voip]
configure IOS MOH for remote site</span></font><font color=black><span
style='color:windowtext'><o:p></o:p></span></font></p>
</div>
<p class=MsoNormal><font size=3 color=black face="Times New Roman"><span
style='font-size:12.0pt'><o:p> </o:p></span></font></p>
<div id=idOWAReplyText61113>
<div>
<p class=MsoNormal><font size=2 color=black face=Arial><span style='font-size:
10.0pt;font-family:Arial'>Hi Anthony</span></font><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><font size=3 color=black face="Times New Roman"><span
style='font-size:12.0pt'> <o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=2 color=black face=Arial><span style='font-size:
10.0pt;font-family:Arial'>I need to do exactly the same but could not get it
working immediately. I will go back to the lab again. I suspect it is because
my MOH in multicast mode was not working at my HQ. It was in unicast mode. I
did manage to get the MOH for CME fallback mode working and in fallback mode it
is working but when the site s wan link is up I can not get MOH - just tone on
hold. My branch is using g711 for voice in the branch and G729 across the wan
to HQ. Apart from getting the MOH at HQ working - are there any special tricks
- Do I need MOH at HQ in G711 or G729 mode or does it not matter - I.E a g729
region for my MOH to make sure the MOH signalling to fool the phones into
listening to the stream at the branch etc or does it work irrespective of the
codec at HQ.</span></font><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><font size=3 color=black face="Times New Roman"><span
style='font-size:12.0pt'> <o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=2 color=black face=Arial><span style='font-size:
10.0pt;font-family:Arial'>Another question - the MOH sample file for a branch -
is it a G711 or G729 ??</span></font><o:p></o:p></p>
</div>
</div>
<div>
<p class=MsoNormal><font size=3 color=black face="Times New Roman"><span
style='font-size:12.0pt'> <o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=3 color=black face="Times New Roman"><span
style='font-size:12.0pt'>The one thing that I did was to get the branch going
on MOH when in CME fallback mode (not SRST) is the command where you tie the
MOH to a loopback. I had to also add the fast etehr IP address in the command -
the same address as my cme skinny interface<o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=3 color=black face="Times New Roman"><span
style='font-size:12.0pt'> <o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=3 color=black face="Times New Roman"><span
style='font-size:12.0pt'> <o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=3 color=black face="Times New Roman"><span
style='font-size:12.0pt'>erik<o:p></o:p></span></font></p>
<div class=MsoNormal align=center style='text-align:center'><font size=3
color=black face="Times New Roman"><span style='font-size:12.0pt'>
<hr size=2 width="100%" align=center tabIndex=-1>
</span></font></div>
<p class=MsoNormal style='margin-bottom:12.0pt'><b><font size=2 color=black
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma;font-weight:bold'>From:</span></font></b><font
size=2 face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'>
cisco-voip-bounces@puck.nether.net on behalf of Anthony Kouloglou<br>
<b><span style='font-weight:bold'>Sent:</span></b> Wed 2006-05-31 15:32<br>
<b><span style='font-weight:bold'>To:</span></b> Goran Selthofer<br>
<b><span style='font-weight:bold'>Cc:</span></b> cisco-voip@puck-nether.net<br>
<b><span style='font-weight:bold'>Subject:</span></b> Re: [cisco-voip]
configure IOS MOH for remote site</span></font><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><tt><font size=2 color=black face="Courier New"><span
style='font-size:10.0pt'>Hi Goran,</span></font></tt><font size=2
face="Courier New"><span style='font-size:10.0pt;font-family:"Courier New"'><br>
<tt><font face="Courier New">i made it work thanks to you and this link below</font></tt><br>
<br>
<tt><font face="Courier New"><a
href="http://www.cisco.com/en/US/products/sw/iosswrel/ps5207/products_feature_guide09186a00802d1c31.html">http://www.cisco.com/en/US/products/sw/iosswrel/ps5207/products_feature_guide09186a00802d1c31.html</a></font></tt></span></font><br>
<br>
but<br>
when i change the .au file for a diferrent audio file, i can't stream it to the
phones unless i reload the router. Is there a way to reset the music on hold
server or something like that?<br>
<br>
cheers<br>
Akoul<br>
Goran Selthofer wrote: <o:p></o:p></p>
<p class=MsoNormal><font size=3 color=black face="Times New Roman"><span
style='font-size:12.0pt'>anthony, this MoH is active always at multicast
address...not only for srst.<br>
that it why you should limit MoH server to one hop...because we are practicaly
cheating it with moh file from flash...<br>
let me explain:<br>
when you put someone on hold (ip phone or external caller trough voice
gateway), those devices expect to "hear" MOH on multicast address
(practically, they became memebers fo multicast group).<br>
So, instead receiveing direct moh from MoH server (remmember, we limited it on
one hop), the devices will hear MOH file from router's flash which will be
played on 239.1.1.1 port 16384 - exactly where they are listening... :)<br>
<br>
believe me...it works fine for over 50 locations in my installation :)<br>
<br>
cu,<br>
goran<br>
<br>
<b><i><span style='font-weight:bold;font-style:italic'>Anthony Kouloglou <a
href="mailto:akoul@dataways.gr"><akoul@dataways.gr></a></span></i></b>
wrote: <o:p></o:p></span></font></p>
<p class=MsoNormal><tt><font size=2 color=black face="Courier New"><span
style='font-size:10.0pt'>Thanks goran but,</span></font></tt><font size=2
face="Courier New"><span style='font-size:10.0pt;font-family:"Courier New"'><br>
<tt><font face="Courier New">with this configuration, the MOH server is active
only when srst is active. I want that the MOH server is always active and so:</font></tt><br>
<tt><font face="Courier New">assign this IOS MOH to a media resource group list
that only the specific remote site uses.</font></tt><br>
<tt><font face="Courier New">Is this possible?</font></tt><br>
<br>
<tt><font face="Courier New">-akoul</font></tt><br>
</span></font><br>
Goran Selthofer wrote: <o:p></o:p></p>
<p class=MsoNormal><font size=3 color=black face="Times New Roman"><span
style='font-size:12.0pt'>ccm-manager music-on-hold<br>
!<br>
call-manager-fallback<br>
�moh music-on-hold.au<br>
�multicast moh 239.1.1.1 port 16384 route <IP address of loopback
interface> <space> <IP address of some physical interface><br>
�<br>
you should copy file "music-on-hold.au" to flash<br>
email me if you need this file<br>
<br>
this example is for g711 MoH stream to ip phones.<br>
at the same time, you should configure one of the servers in cluster as MoH
multicast server but limit it to one hop.<br>
<br>
cu,<br>
selt<br>
<br>
<br>
<b><i><span style='font-weight:bold;font-style:italic'>Anthony Kouloglou <a
href="mailto:akoul@dataways.gr"><akoul@dataways.gr></a></span></i></b>
wrote: <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 color=black face="Times New Roman"><span
style='font-size:12.0pt'>Hi all,<br>
is there documentation on how to configure a IOS to act as MOH server <br>
(2851 series router). i just don't want the remote site to stream to the <br>
local users music from the wan.<br>
<br>
central site: cluster with 2 ccm 4.1(3)sr3a<br>
remote sites: 3 each with 2851 series router and srst.<br>
<br>
Thanks<br>
_______________________________________________<br>
cisco-voip mailing list<br>
<a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>
<a href="https://puck.nether.net/mailman/listinfo/cisco-voip">https://puck.nether.net/mailman/listinfo/cisco-voip</a><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 color=black face="Times New Roman"><span
style='font-size:12.0pt'><o:p> </o:p></span></font></p>
<div class=MsoNormal align=center style='text-align:center'><font size=3
color=black face="Times New Roman"><span style='font-size:12.0pt'>
<hr size=1 width="100%" align=center>
</span></font></div>
<p class=MsoNormal><font size=3 color=black face="Times New Roman"><span
style='font-size:12.0pt'>Love cheap thrills? Enjoy PC-to-Phone <a
href="http://us.rd.yahoo.com/mail_us/taglines/postman9/*http:/us.rd.yahoo.com/evt=39666/*http:/messenger.yahoo.com/">calls
to 30+ countries</a> for just 2¢/min with Yahoo! Messenger with Voice. <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 color=black face="Times New Roman"><span
style='font-size:12.0pt'><o:p> </o:p></span></font></p>
<div class=MsoNormal align=center style='text-align:center'><font size=3
color=black face="Times New Roman"><span style='font-size:12.0pt'>
<hr size=1 width="100%" align=center>
</span></font></div>
<p class=MsoNormal><font size=3 color=black face="Times New Roman"><span
style='font-size:12.0pt'>Love cheap thrills? Enjoy PC-to-Phone <a
href="http://us.rd.yahoo.com/mail_us/taglines/postman9/*http:/us.rd.yahoo.com/evt=39666/*http:/messenger.yahoo.com/">calls
to 30+ countries</a> for just 2¢/min with Yahoo! Messenger with Voice. <o:p></o:p></span></font></p>
</div>
</div>
<DIV><P><HR>
This message and any attachments are intended only for the use of the addressee and may contain information that is privileged and confidential. If the reader of the message is not the intended recipient or an authorized representative of the intended recipient, you are hereby notified that any dissemination of this communication is strictly prohibited. If you have received this communication in error, please notify us immediately by e-mail and delete the message and any attachments from your system.
</P></DIV>
</body>
</html>
<table><tr><td bgcolor=#ffffff><font color=#000000>~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~<br>
This e-mail and its contents are subject to the Telkom SA Limited<br>
e-mail legal notice available at <br>
http://www.telkom.co.za/TelkomEMailLegalNotice.PDF<br>
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~<br>
</font></td></tr></table>