<p>It doesnt ask me for UserID or Password It just directly gives me the same error again and again. </p>
<p>I agree as it could be some permission issue with IIS, But i am not hitting the right spot of the issue.</p>
<p>Call manager Service is Running fine I can make calls.<br>CTI manager services was also running before i installed CRS, but after installation of CRS, CTIManager and cisco TCD services starts and gets terminated.</p>
<div>I get the same error with the callManager 4.0.1.</div>
<div> </div>
<div>Thanks,</div>Jaison<br><br>
<div><span class="gmail_quote">On 6/1/06, <b class="gmail_sendername">Kevin Thorngren</b> <<a href="mailto:kthorngr@cisco.com">kthorngr@cisco.com</a>> wrote:</span>
<blockquote class="gmail_quote" style="PADDING-LEFT: 1ex; MARGIN: 0px 0px 0px 0.8ex; BORDER-LEFT: #ccc 1px solid">Not sure why you are getting the 401 errors. Since this is the first<br>time you are logging in are you using the user ID of Administrator and
<br>password of ciscocisco?<br><br>The first app error below looks like a permissions issue. Do you have<br>the CallManager service running on this node? The CallManager server<br>needs to run on all nodes you are running CTI Manager on.
<br><br>Kevin<br>On Jun 1, 2006, at 10:11 AM, Jaison Joy wrote:<br><br>> Forgot to add the following performed troubleshooting steps.<br>> <br>> I tried with the IP address i.e. <http://<ipaddress>/appadmin>,edited
<br>> the lmhost file. - same Error message<br>> <br>> I found few documents in microsoft where it said it is due to<br>> permission issues given to the folders theni changed their permission<br>> according to that document - same Error message.
<br>> <br>> I also found a document where it asked me to do add a dword ="<br>> disableloopbackcheck"<br>> under<br>> "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Lsa"........same
<br>> Error message<br>><br>><br>> <br>> On 6/1/06, Jaison Joy <<a href="mailto:jaison.joy@gmail.com">jaison.joy@gmail.com</a>> wrote: Hi ,<br>>> <br>>> Background:<br>>> ----------<br>
>> I have an issue with the installation of the IPCC express After i<br>>> finish the software installation. and the Server reboots and when it<br>>> comes up next time. It comes up first time with the webpage
<br>>> http://<ccm>/appadmin. it gives me error "You are not authorized to<br>>> view this page" Error 401.1<br>>><br>>> Under the event logs -> security, I see errors regarding<br>
>> unsuccessfull login by the IIS Accounts.<br>>><br>>> After installing CRS in call manager. I have issues with the CTI<br>>> manager and Cisco TCD services not starting.<br>>> Every second their is an error about the CTI service Terminated.
<br>>> I see the following errors.<br>>><br>>> Event Type: Error<br>>> Event Source: Cisco CallManager<br>>> Event Category: None<br>>> Event ID: 3<br>>> Date: 6/1/2006<br>>> Time: 5:02:46 AM
<br>>> User: N/A<br>>> Computer: DELL<br>>> Description:<br>>> Error: GetNewFileName-fopen in wb mode failed to update existing<br>>> file. szFileNumberName = c:\Program<br>>> Files\Cisco\Trace\CTI\cti~num.bin.
<br>>> <br>>> Event Type: Error<br>>> Event Source: Service Control Manager<br>>> Event Category: None<br>>> Event ID: 7031<br>>> Date: 6/1/2006<br>>> Time: 4:57:41 AM<br>>> User: N/A
<br>>> Computer: DELL<br>>> Description:<br>>> The Cisco CTIManager service terminated unexpectedly. It has done<br>>> this 1 time(s). The following corrective action will be taken in<br>>> 60000 milliseconds: Restart the service.
<br>>><br>>> Problem statement:<br>>> ------------------<br>>> Issue 1:<br>>> What am i missing during the CRS installtion.<br>>><br>>> Issue 2:<br>>> After loading CRS why CRS CTI manager and TCD.
<br>>><br>>> how can i solve these issues.<br>>><br>>> Software version:<br>>> ----------------<br>>> IPCC Express 3.(03)a<br>>> Callmanager 3.3.4<br>>><br>>><br>>> Actions already performed:
<br>>> -------------------------<br>>> 1. Followed Microsoft kb.<br>>> <a href="http://support.microsoft.com/?kbid=896861">http://support.microsoft.com/?kbid=896861</a> .<br>>> 2. Reconfigure all the services in the callmanager- admin utility.
<br>>> 3. Restarted the IIS.<br>>> 4. Changed the execution permissions in IIS webpage.<br>>> 5. Changed the Directory Security tried diffrent authentications.<br>>><br>>> Any idea how to solve the issue.
<br>>> <br>>> Thanks<br>>> Jaison_______________________________________________<br>> cisco-voip mailing list<br>> <a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>>
<a href="https://puck.nether.net/mailman/listinfo/cisco-voip">https://puck.nether.net/mailman/listinfo/cisco-voip</a><br><br></blockquote></div><br>