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<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Hello all,<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>I just setup CUE 2.3.1 into CM 4.1(3) as per this document<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><a
href="http://www.cisco.com/en/US/partner/products/sw/voicesw/ps5520/products_configuration_example09186a0080289ef0.shtml">http://www.cisco.com/en/US/partner/products/sw/voicesw/ps5520/products_configuration_example09186a0080289ef0.shtml</a><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>I found that the <st1:place w:st="on"><st1:PlaceName w:st="on">CTI</st1:PlaceName>
<st1:PlaceType w:st="on">Ports</st1:PlaceType></st1:place> and the CTI RP are registered
in CM. But when I make a call to the CUE Pilot, the call tries to go through to
the Pilot number for 2 seconds, then I get a slow busy. <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>The call seems to be getting to CUE because I am seeing
information in the following debug come through<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>tcCUE# Jun 5 16:54:47 localhost java:
ERROR ccn SubsystemJtapi DBUG ROUTE_FAILED:Route failed : All Call
ids=JTAPICallContact[id=64,type=Cisco JTAPI
Call,implId=6922/2,active=true,state=CALL_RECEIVED,inbound=true,handled=false,locale=en_US,aborting=false,app=App[name=voicemail,type=Cisco
Script Application,id=2,desc=voice<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Jun 5 16:54:47 localhost java: ERROR ccn
SubsystemJtapi DBUG EXCEPTION:com.cisco.jtapi.InvalidPartyExceptionImpl:
Request failed because of an invalid destination. <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Jun 5 16:54:47 localhost java: ERROR ccn
SubsystemJtapi DBUG EXCEPTION: at
com.cisco.jtapi.ConnectionImpl.redirect(ConnectionImpl)<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Jun 5 16:54:47 localhost java: ERROR ccn
SubsystemJtapi DBUG EXCEPTION: at
com.cisco.jtapi.ConnectionImpl.redirect(ConnectionImpl)<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Jun 5 16:54:47 localhost java: ERROR ccn
SubsystemJtapi DBUG EXCEPTION: at
com.cisco.jtapi.ConnectionImpl.redirect(ConnectionImpl)<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Jun 5 16:54:47 localhost java: ERROR ccn
SubsystemJtapi DBUG EXCEPTION: at
com.cisco.jtapi.ConnectionImpl.redirect(ConnectionImpl)<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Jun 5 16:54:47 localhost java: ERROR ccn
SubsystemJtapi DBUG EXCEPTION: at
com.cisco.wf.subsystems.jtapi.TAPIPortGroup$30.run(TAPIPortGroup.java:17532)<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Jun 5 16:54:47 localhost java: ERROR ccn
SubsystemJtapi DBUG EXCEPTION: at
com.cisco.executor.impl.ParallelExecutorImpl$WorkOrder.run(ParallelExecutorImpl.java:283)<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Jun 5 16:54:47 localhost java: ERROR ccn
SubsystemJtapi DBUG EXCEPTION: at
com.cisco.executor.impl.WorkerPool$Worker.run(WorkerPool.java:398)<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Jun 5 16:54:47 localhost java: ERROR ccn
SubsystemJtapi DBUG EXCEPTION: at
java.lang.Thread.run(Thread.java:570)<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>The only thing I haven’t tried yet is reboot the CTI
services on CM. I will try this tonight<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Thoughts???<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><b><font size=3 face="Times New Roman"><span
style='font-size:12.0pt;font-weight:bold'>Ryan O'Connell <o:p></o:p></span></font></b></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>Senior Consultant <b><span style='font-weight:bold'>CCIE Voice (13382)</span></b><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>NexInnovations Inc.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>3636 - <st1:Street w:st="on"><st1:address w:st="on">23rd Street N.E.</st1:address></st1:Street><o:p></o:p></span></font></p>
<p class=MsoNormal><st1:City w:st="on"><st1:place w:st="on"><font size=3
face="Times New Roman"><span style='font-size:12.0pt'>Calgary</span></font></st1:place></st1:City>,
AB. T2E 8Z5<o:p></o:p></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>Desk (403) 291-7293<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>Cell: (403) 990-1275<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>Fax: (403) 291-7281<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><a href="mailto:Ryan.OConnell@nexinnovations.com">Ryan.OConnell@nexinnovations.com</a><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><a href="http://www.nexinnovations.com/">http://www.nexinnovations.com</a><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> </span><o:p></o:p></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
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