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<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>I am running IPCC 3.5(3) and when I view the engine status
under system the JTAPI Subsystem is running in &#8220;PARTIAL_SERVICE&#8221;&nbsp;
<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>I pulled the following 3 lines out of the trace files that
reference a partial status.<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Any ideas what could be causing this and how it could be
corrected?<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p>&nbsp;</o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>%MIVR-SS_TEL-2-SS_PARTIAL_SERVICE:JTAPI subsystem in partial
service: Failure reason=A number of CTI ports are OOS -
TPG[id=0,state=PARTIAL_SERVICE]:Ports[85023]<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>%MIVR-SS_TEL-2-SS_PARTIAL_SERVICE:JTAPI subsystem in partial
service: Failure reason=Some group can only be initialized partially -
TPG[id=0,state=IN_SERVICE]:Ports[85009]<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>%MIVR-SS_TEL-2-SS_PARTIAL_SERVICE:JTAPI subsystem in partial
service: Failure reason=Some group can only be initialized partially -
TPG[id=0,state=IN_SERVICE]:Ports[85041]<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p>&nbsp;</o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Thanks<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Jeff<o:p></o:p></span></font></p>

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<p><span style="font-family:'Arial';font-size:8pt;">********************************************************************</span></p>
<p><span style="font-family:'Arial';font-size:8pt;">CONFIDENTIALITY NOTICE:</span></p>
<p><span style="font-family:'Arial';font-size:8pt;">This E-mail transmission contains information from Mortgage Lenders Network USA, Inc. which is confidential and legally privileged. The information is intended only for the use of the individual or entity named on this E-mail. If you are not the intended recipient, you are hereby notified that disclosing, copying, distributing, or taking any action in reliance on the contents of this information is strictly prohibited, and that the E-mail should be returned to this company immediately. If you have received this E-mail in error, please contact the sender immediately.</span></p>
<p><span style="font-family:'Arial';font-size:8pt;">&nbsp;</span></p></body>

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