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<DIV dir=ltr align=left><SPAN class=275142918-19062006><FONT face=Arial
color=#0000ff size=2>Can you have different rings for different numbers on the
same 7960? If so, how? Thank you!</FONT></SPAN></DIV>
<DIV> </DIV><!-- Converted from text/rtf format -->
<P><FONT face=Arial color=#0000ff size=2>Steve W. Miller</FONT> <BR><FONT
face=Arial color=#0000ff size=2>Telecom Engineer</FONT> <BR><FONT face=Arial
color=#0000ff size=2>HOWREY, LLP</FONT> <BR><FONT face=Arial color=#0000ff
size=2>1299 Pennsylvania Ave, NW</FONT> <BR><FONT face=Arial color=#0000ff
size=2>Office IT103 (on B3 Level)</FONT> <BR><FONT face=Arial color=#0000ff
size=2>Washington, DC 20004</FONT> <BR><FONT face=Arial color=#0000ff
size=2>202-383-6949 (11-6949)</FONT> </P>
<DIV> </DIV><BR>
<DIV class=OutlookMessageHeader lang=en-us dir=ltr align=left>
<HR tabIndex=-1>
<FONT face=Tahoma size=2><B>From:</B> cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net] <B>On Behalf Of </B>Voll,
Scott<BR><B>Sent:</B> Monday, June 19, 2006 12:47 PM<BR><B>To:</B> Lelio
Fulgenzi; cisco-voip@puck.nether.net<BR><B>Subject:</B> Re: [cisco-voip] IPCCx
???'s<BR></FONT><BR></DIV>
<DIV></DIV>
<DIV class=Section1>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">Sure would be nice if
they put that in the release notes of the SR!<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<DIV>
<DIV class=MsoNormal style="TEXT-ALIGN: center" align=center><FONT
face="Times New Roman" size=3><SPAN style="FONT-SIZE: 12pt">
<HR tabIndex=-1 align=center width="100%" SIZE=2>
</SPAN></FONT></DIV>
<P class=MsoNormal><B><FONT face=Tahoma size=2><SPAN
style="FONT-WEIGHT: bold; FONT-SIZE: 10pt; FONT-FAMILY: Tahoma">From:</SPAN></FONT></B><FONT
face=Tahoma size=2><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: Tahoma"> Lelio
Fulgenzi [mailto:lelio@uoguelph.ca] <BR><B><SPAN
style="FONT-WEIGHT: bold">Sent:</SPAN></B> Monday, June 19, 2006 9:43
AM<BR><B><SPAN style="FONT-WEIGHT: bold">To:</SPAN></B> Voll, Scott;
cisco-voip@puck.nether.net<BR><B><SPAN
style="FONT-WEIGHT: bold">Subject:</SPAN></B> Re: [cisco-voip] IPCCx
???'s</SPAN></FONT><o:p></o:p></P></DIV>
<P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt"><o:p> </o:p></SPAN></FONT></P>
<DIV>
<P class=MsoNormal><FONT face="Times New Roman" size=2><SPAN
style="FONT-SIZE: 10pt">I've referred to this document in the past. It seems to
be the same file name all the time since everytime I go back, it's always
updated. This one seems to be updated June 12, 2006. sr7a does not seem to be on
the list. :(</SPAN></FONT><o:p></o:p></P></DIV>
<DIV>
<P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt"> <o:p></o:p></SPAN></FONT></P></DIV>
<DIV>
<P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt"> <o:p></o:p></SPAN></FONT></P></DIV>
<DIV>
<P class=MsoNormal><FONT face="Times New Roman" size=2><SPAN
style="FONT-SIZE: 10pt"><A
href="http://www.cisco.com/application/pdf/en/us/guest/products/ps1846/c1225/ccmigration_09186a00803d82f5.pdf">http://www.cisco.com/application/pdf/en/us/guest/products/ps1846/c1225/ccmigration_09186a00803d82f5.pdf</A></SPAN></FONT><o:p></o:p></P></DIV>
<DIV>
<TABLE class=MsoNormalTable style="WIDTH: 538.5pt" cellSpacing=0 cellPadding=0
width=718 border=1>
<TBODY>
<TR style="HEIGHT: 25.5pt" height=34>
<TD
style="PADDING-RIGHT: 5.25pt; PADDING-LEFT: 5.25pt; PADDING-BOTTOM: 5.25pt; WIDTH: 27%; PADDING-TOP: 5.25pt; HEIGHT: 25.5pt"
vAlign=top width="27%" height=34>
<P><B><FONT face="Times New Roman" size=2><SPAN
style="FONT-WEIGHT: bold; FONT-SIZE: 10pt">Cisco CRS 4.0(1) SR1 Solution
Set (Sheet 1 of 2)</SPAN></FONT></B><B><FONT size=1><SPAN
style="FONT-WEIGHT: bold; FONT-SIZE: 7.5pt">CallManager</SPAN></FONT></B><o:p></o:p></P></TD>
<TD
style="PADDING-RIGHT: 5.25pt; PADDING-LEFT: 5.25pt; PADDING-BOTTOM: 5.25pt; WIDTH: 16%; PADDING-TOP: 5.25pt; HEIGHT: 25.5pt"
vAlign=top width="16%" height=34>
<P><B><FONT face="Times New Roman" size=1><SPAN
style="FONT-WEIGHT: bold; FONT-SIZE: 7.5pt">OS
Release</SPAN></FONT></B><o:p></o:p></P></TD>
<TD
style="PADDING-RIGHT: 5.25pt; PADDING-LEFT: 5.25pt; PADDING-BOTTOM: 5.25pt; WIDTH: 27%; PADDING-TOP: 5.25pt; HEIGHT: 25.5pt"
vAlign=top width="27%" height=34>
<P><B><FONT face="Times New Roman" size=1><SPAN
style="FONT-WEIGHT: bold; FONT-SIZE: 7.5pt">Hardware</SPAN></FONT></B><o:p></o:p></P></TD>
<TD
style="PADDING-RIGHT: 5.25pt; PADDING-LEFT: 5.25pt; PADDING-BOTTOM: 5.25pt; WIDTH: 19%; PADDING-TOP: 5.25pt; HEIGHT: 25.5pt"
vAlign=top width="19%" height=34>
<P><B><FONT face="Times New Roman" size=1><SPAN
style="FONT-WEIGHT: bold; FONT-SIZE: 7.5pt">IP Phones for Cisco Agent
Desktop</SPAN></FONT></B><o:p></o:p></P></TD>
<TD
style="PADDING-RIGHT: 5.25pt; PADDING-LEFT: 5.25pt; PADDING-BOTTOM: 5.25pt; WIDTH: 12%; PADDING-TOP: 5.25pt; HEIGHT: 25.5pt"
vAlign=top width="12%" height=34>
<P><B><FONT face="Times New Roman" size=1><SPAN
style="FONT-WEIGHT: bold; FONT-SIZE: 7.5pt">IP Phones for Cisco IP Phone
Agent</SPAN></FONT></B><o:p></o:p></P></TD></TR>
<TR style="HEIGHT: 291pt" height=388>
<TD
style="PADDING-RIGHT: 5.25pt; PADDING-LEFT: 5.25pt; PADDING-BOTTOM: 5.25pt; WIDTH: 27%; PADDING-TOP: 5.25pt; HEIGHT: 291pt"
vAlign=top width="27%" height=388>
<P><FONT face=Verdana size=1><SPAN
style="FONT-SIZE: 7.5pt; FONT-FAMILY: Verdana">4.1(2) - JTAPI
2.1(2.3)</SPAN></FONT><B><FONT size=1><SPAN
style="FONT-WEIGHT: bold; FONT-SIZE: 7.5pt">*<o:p></o:p></SPAN></FONT></B></P>
<P><FONT face=Verdana size=1><SPAN
style="FONT-SIZE: 7.5pt; FONT-FAMILY: Verdana"> SR1 -
JTAPI 2.1(2.5)<o:p></o:p></SPAN></FONT></P>
<P><FONT face=Verdana size=1><SPAN
style="FONT-SIZE: 7.5pt; FONT-FAMILY: Verdana">4.1(3) - JTAPI
2.1(3.3)</SPAN></FONT><B><FONT size=1><SPAN
style="FONT-WEIGHT: bold; FONT-SIZE: 7.5pt">*</SPAN></FONT></B><FONT
face=Verdana size=1><SPAN style="FONT-SIZE: 7.5pt; FONT-FAMILY: Verdana">-
JTAPI 2.1(3.9)</SPAN></FONT><B><FONT size=1><SPAN
style="FONT-WEIGHT: bold; FONT-SIZE: 7.5pt">* </SPAN></FONT></B><FONT
face=Verdana size=1><SPAN
style="FONT-SIZE: 7.5pt; FONT-FAMILY: Verdana">SR2 - JTAPI
2.1(3.11)</SPAN></FONT><B><FONT size=1><SPAN
style="FONT-WEIGHT: bold; FONT-SIZE: 7.5pt">* </SPAN></FONT></B><FONT
face=Verdana size=1><SPAN
style="FONT-SIZE: 7.5pt; FONT-FAMILY: Verdana">SR3a - JTAPI
2.1(3.14)<o:p></o:p></SPAN></FONT></P>
<P><FONT face=Verdana size=1><SPAN
style="FONT-SIZE: 7.5pt; FONT-FAMILY: Verdana">4.2(1) - JTAPI 2.2(1.5) SR1
- JTAPI 2.2(1.5)</SPAN></FONT><o:p></o:p></P></TD>
<TD
style="PADDING-RIGHT: 5.25pt; PADDING-LEFT: 5.25pt; PADDING-BOTTOM: 5.25pt; WIDTH: 73%; PADDING-TOP: 5.25pt; HEIGHT: 291pt"
vAlign=top width="73%" colSpan=4 height=388>
<P><FONT face=Verdana size=1><SPAN
style="FONT-SIZE: 7.5pt; FONT-FAMILY: Verdana">OS 2000.2.5
SR6 SR7 SR8<o:p></o:p></SPAN></FONT></P>
<P><FONT face=Verdana size=1><SPAN
style="FONT-SIZE: 7.5pt; FONT-FAMILY: Verdana">OS 2000.2.6 SR1 SR2
SR3 SR4 SR5 SR6<o:p></o:p></SPAN></FONT></P>
<P><FONT face=Verdana size=1><SPAN
style="FONT-SIZE: 7.5pt; FONT-FAMILY: Verdana">OS
2000.2.7</SPAN></FONT><B><FONT size=1><SPAN
style="FONT-WEIGHT: bold; FONT-SIZE: 7.5pt">* </SPAN></FONT></B><FONT
face=Verdana size=1><SPAN
style="FONT-SIZE: 7.5pt; FONT-FAMILY: Verdana">SR1</SPAN></FONT><B><FONT
size=1><SPAN
style="FONT-WEIGHT: bold; FONT-SIZE: 7.5pt">*</SPAN></FONT></B><FONT
face=Verdana size=1><SPAN
style="FONT-SIZE: 7.5pt; FONT-FAMILY: Verdana"> SR2</SPAN></FONT><B><FONT
size=1><SPAN
style="FONT-WEIGHT: bold; FONT-SIZE: 7.5pt">*</SPAN></FONT></B><FONT
face=Verdana size=1><SPAN
style="FONT-SIZE: 7.5pt; FONT-FAMILY: Verdana"> SR3 SR6<o:p></o:p></SPAN></FONT></P>
<P><FONT face=Verdana size=1><SPAN
style="FONT-SIZE: 7.5pt; FONT-FAMILY: Verdana"> SR7</SPAN></FONT><B><FONT
size=1><SPAN style="FONT-WEIGHT: bold; FONT-SIZE: 7.5pt">*
<o:p></o:p></SPAN></FONT></B></P>
<P><FONT face=Verdana size=1><SPAN
style="FONT-SIZE: 7.5pt; FONT-FAMILY: Verdana">SR8</SPAN></FONT><B><FONT
size=1><SPAN
style="FONT-WEIGHT: bold; FONT-SIZE: 7.5pt">*<o:p></o:p></SPAN></FONT></B></P>
<P><FONT face=Verdana size=1><SPAN
style="FONT-SIZE: 7.5pt; FONT-FAMILY: Verdana">OS 2000.4.11
<o:p></o:p></SPAN></FONT></P>
<P><FONT face=Verdana size=1><SPAN
style="FONT-SIZE: 7.5pt; FONT-FAMILY: Verdana">SR11
<o:p></o:p></SPAN></FONT></P>
<P><FONT face=Verdana size=1><SPAN
style="FONT-SIZE: 7.5pt; FONT-FAMILY: Verdana">SR21 SR31 SR41
SR51</SPAN></FONT><B><FONT size=1><SPAN
style="FONT-WEIGHT: bold; FONT-SIZE: 7.5pt">*</SPAN></FONT></B><FONT
face=Verdana size=1><SPAN
style="FONT-SIZE: 7.5pt; FONT-FAMILY: Verdana">OS
2000.4.1a1<o:p></o:p></SPAN></FONT></P>
<P><FONT face=Verdana size=1><SPAN
style="FONT-SIZE: 7.5pt; FONT-FAMILY: Verdana">OS
2000.4.2</SPAN></FONT><B><FONT size=1><SPAN
style="FONT-WEIGHT: bold; FONT-SIZE: 7.5pt">*<o:p></o:p></SPAN></FONT></B></P>
<P><FONT face=Verdana size=1><SPAN
style="FONT-SIZE: 7.5pt; FONT-FAMILY: Verdana"> SR1</SPAN></FONT><B><FONT
size=1><SPAN style="FONT-WEIGHT: bold; FONT-SIZE: 7.5pt">*
</SPAN></FONT></B><FONT face=Verdana size=1><SPAN
style="FONT-SIZE: 7.5pt; FONT-FAMILY: Verdana">SR2</SPAN></FONT><B><FONT
size=1><SPAN style="FONT-WEIGHT: bold; FONT-SIZE: 7.5pt">*
</SPAN></FONT></B><FONT face=Verdana size=1><SPAN
style="FONT-SIZE: 7.5pt; FONT-FAMILY: Verdana">SR3</SPAN></FONT><B><FONT
size=1><SPAN style="FONT-WEIGHT: bold; FONT-SIZE: 7.5pt">*
</SPAN></FONT></B><FONT face=Verdana size=1><SPAN
style="FONT-SIZE: 7.5pt; FONT-FAMILY: Verdana">SR4 SR5a
<o:p></o:p></SPAN></FONT></P>
<P><FONT face=Verdana size=1><SPAN
style="FONT-SIZE: 7.5pt; FONT-FAMILY: Verdana">SR6
SR7</SPAN></FONT><o:p></o:p></P></TD></TR></TBODY></TABLE></DIV>
<DIV>
<P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt"> <o:p></o:p></SPAN></FONT></P></DIV>
<DIV>
<P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt">--------------------------------------------------------------------------------<BR>Lelio
Fulgenzi, B.A.<BR>Senior Analyst (CCS) * <st1:PlaceType
w:st="on">University</st1:PlaceType> of <st1:PlaceName
w:st="on">Guelph</st1:PlaceName> * <st1:place w:st="on"><st1:City
w:st="on">Guelph</st1:City>, <st1:State w:st="on">Ontario</st1:State>
<st1:PostalCode w:st="on">N1G 2W1</st1:PostalCode></st1:place><BR>(519) 824-4120
x56354 (519) 767-1060 FAX
(JNHN)<BR>^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
<BR>"I can eat fifty eggs." "Nobody can eat fifty
eggs."<o:p></o:p></SPAN></FONT></P></DIV>
<BLOCKQUOTE
style="BORDER-RIGHT: medium none; PADDING-RIGHT: 0in; BORDER-TOP: medium none; PADDING-LEFT: 4pt; PADDING-BOTTOM: 0in; MARGIN: 5pt 0in 5pt 3.75pt; BORDER-LEFT: black 1.5pt solid; PADDING-TOP: 0in; BORDER-BOTTOM: medium none">
<DIV>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">----- Original Message -----
<o:p></o:p></SPAN></FONT></P></DIV>
<DIV style="font-color: black">
<P class=MsoNormal style="BACKGROUND: #e4e4e4"><B><FONT face=Arial
size=2><SPAN
style="FONT-WEIGHT: bold; FONT-SIZE: 10pt; FONT-FAMILY: Arial">From:</SPAN></FONT></B><FONT
face=Arial size=2><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"> <A
title=Scott.Voll@wesd.org href="mailto:Scott.Voll@wesd.org">Voll, Scott</A>
<o:p></o:p></SPAN></FONT></P></DIV>
<DIV>
<P class=MsoNormal><B><FONT face=Arial size=2><SPAN
style="FONT-WEIGHT: bold; FONT-SIZE: 10pt; FONT-FAMILY: Arial">To:</SPAN></FONT></B><FONT
face=Arial size=2><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"> <A
title=cisco-voip@puck.nether.net
href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</A>
<o:p></o:p></SPAN></FONT></P></DIV>
<DIV>
<P class=MsoNormal><B><FONT face=Arial size=2><SPAN
style="FONT-WEIGHT: bold; FONT-SIZE: 10pt; FONT-FAMILY: Arial">Sent:</SPAN></FONT></B><FONT
face=Arial size=2><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"> Monday,
June 19, 2006 12:35 PM<o:p></o:p></SPAN></FONT></P></DIV>
<DIV>
<P class=MsoNormal><B><FONT face=Arial size=2><SPAN
style="FONT-WEIGHT: bold; FONT-SIZE: 10pt; FONT-FAMILY: Arial">Subject:</SPAN></FONT></B><FONT
face=Arial size=2><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">
[cisco-voip] IPCCx ???'s<o:p></o:p></SPAN></FONT></P></DIV>
<DIV>
<P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt"><o:p> </o:p></SPAN></FONT></P></DIV>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">I have IPCCx 4.0.1sr1build
55. I upgraded my CM’s and IPCCx to OS ver
4.2.sr7a.<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">This morning when I came in the
agents could not log in. Opened a TAC case and they had me move the CRS
3.5 license files out and then agents could log in. (the Licensing and
resource manager service failed type error)<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">Now I’m dealing with the
supervisors can select a team. Any idea how to fix it? The
Supervisors were all removed from the teams so I added them back and clicked
update, but I’m still having the same problem. This CM and IPCCx is
integrated with AD 2003.<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">TAC says that 4.2.sr7a is not
supported on IPCCx. I’m trying to find anywhere it says this other then
the metrix. No note of this is in the release notes I could
find.<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">Thanks<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">Scott<o:p></o:p></SPAN></FONT></P>
<DIV class=MsoNormal style="TEXT-ALIGN: center" align=center><FONT
face="Times New Roman" size=3><SPAN style="FONT-SIZE: 12pt">
<HR align=center width="100%" SIZE=2>
</SPAN></FONT></DIV>
<P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt">_______________________________________________<BR>cisco-voip
mailing
list<BR>cisco-voip@puck.nether.net<BR>https://puck.nether.net/mailman/listinfo/cisco-voip<o:p></o:p></SPAN></FONT></P></BLOCKQUOTE></DIV><br><br><table bgcolor=white style="color:black"><tr><td><br>-------------------------------------------------------------------------------------------------<br>
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