<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN">
<HTML xmlns="http://www.w3.org/TR/REC-html40" xmlns:o =
"urn:schemas-microsoft-com:office:office" xmlns:w =
"urn:schemas-microsoft-com:office:word"><HEAD>
<META http-equiv=Content-Type content="text/html; charset=iso-8859-1">
<META content="MSHTML 6.00.2900.2912" name=GENERATOR>
<STYLE>@page Section1 {size: 8.5in 11.0in; margin: 1.0in 1.25in 1.0in 1.25in; }
P.MsoNormal {
        FONT-SIZE: 12pt; MARGIN: 0in 0in 0pt; FONT-FAMILY: "Times New Roman"
}
LI.MsoNormal {
        FONT-SIZE: 12pt; MARGIN: 0in 0in 0pt; FONT-FAMILY: "Times New Roman"
}
DIV.MsoNormal {
        FONT-SIZE: 12pt; MARGIN: 0in 0in 0pt; FONT-FAMILY: "Times New Roman"
}
A:link {
        COLOR: blue; TEXT-DECORATION: underline
}
SPAN.MsoHyperlink {
        COLOR: blue; TEXT-DECORATION: underline
}
A:visited {
        COLOR: purple; TEXT-DECORATION: underline
}
SPAN.MsoHyperlinkFollowed {
        COLOR: purple; TEXT-DECORATION: underline
}
SPAN.EmailStyle17 {
        COLOR: windowtext; FONT-FAMILY: Arial; mso-style-type: personal-compose
}
DIV.Section1 {
        page: Section1
}
</STYLE>
</HEAD>
<BODY lang=EN-US vLink=purple link=blue bgColor=#ffffff>
<DIV><FONT size=2>I've referred to this document in the past. It seems to be the
same file name all the time since everytime I go back, it's always updated. This
one seems to be updated June 12, 2006. sr7a does not seem to be on the list.
:(</FONT></DIV>
<DIV> </DIV>
<DIV><FONT size=2></FONT> </DIV>
<DIV><FONT size=2><A
href="http://www.cisco.com/application/pdf/en/us/guest/products/ps1846/c1225/ccmigration_09186a00803d82f5.pdf">http://www.cisco.com/application/pdf/en/us/guest/products/ps1846/c1225/ccmigration_09186a00803d82f5.pdf</A></FONT></DIV>
<DIV><FONT size=2>
<P align=left></P>
<TABLE cellSpacing=0 cellPadding=7 width=718 border=1>
<TBODY>
<TR>
<TD vAlign=top width="27%" height=34><B><FONT size=2>
<P align=left>Cisco CRS 4.0(1) SR1 Solution Set (Sheet 1 of 2)</FONT><FONT
size=1>CallManager</B></FONT></P></TD>
<TD vAlign=top width="16%" height=34><B><FONT size=1>
<P align=left>OS Release</B></FONT></P></TD>
<TD vAlign=top width="27%" height=34><B><FONT size=1>
<P align=left>Hardware</B></FONT></P></TD>
<TD vAlign=top width="19%" height=34><B><FONT size=1>
<P align=left>IP Phones for Cisco Agent Desktop</B></FONT></P></TD>
<TD vAlign=top width="12%" height=34><B><FONT size=1>
<P align=left>IP Phones for Cisco IP Phone Agent</B></FONT></P></TD></TR>
<TR>
<TD vAlign=top width="27%" height=388><FONT face=Verdana,Verdana size=1>
<P align=left>4.1(2) - JTAPI 2.1(2.3)</FONT><B><FONT size=1><FONT
face="Times New Roman">*</FONT></P></B></FONT><FONT face=Verdana,Verdana
size=1>
<P align=left> SR1 - JTAPI 2.1(2.5)</P>
<P align=left>4.1(3) - JTAPI 2.1(3.3)</FONT><B><FONT size=1><FONT
face="Times New Roman">*</FONT></B></FONT><FONT face=Verdana,Verdana
size=1>- JTAPI 2.1(3.9)</FONT><B><FONT size=1><FONT
face="Times New Roman">* </FONT></B></FONT><FONT face=Verdana,Verdana
size=1>SR2 - JTAPI 2.1(3.11)</FONT><B><FONT size=1><FONT
face="Times New Roman">* </FONT></B></FONT><FONT face=Verdana,Verdana
size=1>SR3a - JTAPI 2.1(3.14)</P>
<P align=left>4.2(1) - JTAPI 2.2(1.5) SR1 - JTAPI 2.2(1.5)</FONT></P></TD>
<TD vAlign=top width="73%" colSpan=4 height=388><FONT face=Verdana,Verdana
size=1>
<P align=left>OS 2000.2.5 SR6 SR7 SR8</P>
<P align=left>OS 2000.2.6 SR1 SR2
SR3 SR4 SR5 SR6</P>
<P align=left>OS 2000.2.7</FONT><B><FONT size=1><FONT
face="Times New Roman">* </FONT></B></FONT><FONT face=Verdana,Verdana
size=1>SR1</FONT><B><FONT size=1><FONT
face="Times New Roman">*</FONT></B></FONT><FONT face=Verdana,Verdana
size=1> SR2</FONT><B><FONT size=1><FONT
face="Times New Roman">*</FONT></B></FONT><FONT face=Verdana,Verdana
size=1> SR3 SR6</P>
<P align=left> SR7</FONT><B><FONT size=1><FONT
face="Times New Roman">* </FONT></P></B></FONT><FONT face=Verdana,Verdana
size=1>
<P align=left>SR8</FONT><B><FONT size=1><FONT
face="Times New Roman">*</FONT></P></B></FONT><FONT face=Verdana,Verdana
size=1>
<P align=left>OS 2000.4.1</FONT><FONT face=Verdana,Verdana size=1>1
</P></FONT><FONT face=Verdana,Verdana size=1>
<P align=left>SR1</FONT><FONT face=Verdana,Verdana size=1>1
</P></FONT><FONT face=Verdana,Verdana size=1>
<P align=left>SR2</FONT><FONT face=Verdana,Verdana size=1>1 </FONT><FONT
face=Verdana,Verdana size=1>SR3</FONT><FONT face=Verdana,Verdana size=1>1
</FONT><FONT face=Verdana,Verdana size=1>SR4</FONT><FONT
face=Verdana,Verdana size=1>1 </FONT><FONT face=Verdana,Verdana
size=1>SR5</FONT><FONT face=Verdana,Verdana size=1>1</FONT><B><FONT
size=1><FONT face="Times New Roman">*</FONT></B></FONT><FONT
face=Verdana,Verdana size=1>OS 2000.4.1a</FONT><FONT face=Verdana,Verdana
size=1>1</P></FONT><FONT face=Verdana,Verdana size=1>
<P align=left>OS 2000.4.2</FONT><B><FONT size=1><FONT
face="Times New Roman">*</FONT></P></B></FONT><FONT face=Verdana,Verdana
size=1>
<P align=left> SR1</FONT><B><FONT size=1><FONT
face="Times New Roman">* </FONT></B></FONT><FONT face=Verdana,Verdana
size=1>SR2</FONT><B><FONT size=1><FONT face="Times New Roman">*
</FONT></B></FONT><FONT face=Verdana,Verdana size=1>SR3</FONT><B><FONT
size=1><FONT face="Times New Roman">* </FONT></B></FONT><FONT
face=Verdana,Verdana size=1>SR4 SR5a </P>
<P align=left>SR6 SR7</FONT></P></TD></TR></TBODY></TABLE></FONT></DIV>
<DIV> </DIV>
<DIV>--------------------------------------------------------------------------------<BR>Lelio
Fulgenzi, B.A.<BR>Senior Analyst (CCS) * University of Guelph * Guelph, Ontario
N1G 2W1<BR>(519) 824-4120 x56354 (519) 767-1060 FAX
(JNHN)<BR>^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
<BR>"I can eat fifty eggs." "Nobody can eat fifty eggs."</DIV>
<BLOCKQUOTE
style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">
<DIV style="FONT: 10pt arial">----- Original Message ----- </DIV>
<DIV
style="BACKGROUND: #e4e4e4; FONT: 10pt arial; font-color: black"><B>From:</B>
<A title=Scott.Voll@wesd.org href="mailto:Scott.Voll@wesd.org">Voll, Scott</A>
</DIV>
<DIV style="FONT: 10pt arial"><B>To:</B> <A title=cisco-voip@puck.nether.net
href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</A> </DIV>
<DIV style="FONT: 10pt arial"><B>Sent:</B> Monday, June 19, 2006 12:35
PM</DIV>
<DIV style="FONT: 10pt arial"><B>Subject:</B> [cisco-voip] IPCCx ???'s</DIV>
<DIV><BR></DIV>
<DIV class=Section1>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">I have IPCCx 4.0.1sr1build
55. I upgraded my CM’s and IPCCx to OS ver
4.2.sr7a.<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">This morning when I came in the
agents could not log in. Opened a TAC case and they had me move the CRS
3.5 license files out and then agents could log in. (the Licensing and
resource manager service failed type error)<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">Now I’m dealing with the
supervisors can select a team. Any idea how to fix it? The
Supervisors were all removed from the teams so I added them back and clicked
update, but I’m still having the same problem. This CM and IPCCx is
integrated with AD 2003.<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">TAC says that 4.2.sr7a is not
supported on IPCCx. I’m trying to find anywhere it says this other then
the metrix. No note of this is in the release notes I could
find.<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">Thanks<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">Scott<o:p></o:p></SPAN></FONT></P></DIV>
<P>
<HR>
<P></P>_______________________________________________<BR>cisco-voip mailing
list<BR>cisco-voip@puck.nether.net<BR>https://puck.nether.net/mailman/listinfo/cisco-voip<BR></BLOCKQUOTE></BODY></HTML>