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<DIV><FONT face=Arial color=#0000ff size=2><SPAN class=222012314-20062006>We
recently upgraded to CCM 4.1(3)sr3a. We have 2 phones (that we know
about!) that reset multiple times each day and drop the call. One is a
7960 and one is a 7940. We have talked to Cisco TAC multiple times, but
are still having the same problem. They both have multiple lines, but a
lot of the other phones that work normally do as well! We have applied the
TAC recommended patches on CCM and the phones (firmware), we've capture packets
and sent the data to them for analysis, etc. These users are getting
very frustrated since they never know when the phone will reset.
It seems to always be while the phone is active (during a call). We
have moved the phones into a different powered switch, deleted them and
added them back, replaced the 7940 phone itself - but, it is still
happening. I'm glad it's only 2 phones, but why??</SPAN></FONT></DIV>
<DIV><FONT face=Arial color=#0000ff size=2><SPAN
class=222012314-20062006></SPAN></FONT> </DIV>
<DIV><FONT face=Arial color=#0000ff size=2><SPAN class=222012314-20062006>Does
anyone have any ideas before these users become
violent!!??</SPAN></FONT></DIV>
<DIV><FONT face=Arial color=#0000ff size=2><SPAN
class=222012314-20062006></SPAN></FONT> </DIV>
<DIV><FONT face=Arial color=#0000ff size=2><SPAN
class=222012314-20062006>Thanks.</SPAN></FONT></DIV>
<DIV><FONT face=Arial color=#0000ff size=2><SPAN
class=222012314-20062006></SPAN></FONT> </DIV>
<DIV><FONT face=Arial color=#0000ff size=2><SPAN class=222012314-20062006>Jeff
Brittain</SPAN></FONT></DIV>
<DIV><FONT face=Arial color=#0000ff size=2><SPAN class=222012314-20062006>City
of Hickory, NC</SPAN></FONT></DIV>
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