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<DIV><SPAN class=468110114-21062006><FONT face=Arial color=#0000ff size=2>Hi
Scott</FONT></SPAN></DIV>
<DIV><SPAN class=468110114-21062006><FONT face=Arial color=#0000ff
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=468110114-21062006><FONT face=Arial color=#0000ff size=2>What
OS version were you running before you applied this service
release?</FONT></SPAN></DIV>
<DIV><SPAN class=468110114-21062006><FONT face=Arial color=#0000ff size=2>This
service release only applied to OS version 2000.4.2 release
train.</FONT></SPAN></DIV>
<DIV><SPAN class=468110114-21062006><FONT face=Arial color=#0000ff size=2>(We're
running OS version 2000.2.7 (IPCC express 3.0(3a), CCM 3.3.(3) sr4a - so this
service release doesn't apply, and won't be installed.)</FONT></SPAN></DIV>
<DIV><SPAN class=468110114-21062006> </SPAN></DIV>
<DIV><SPAN class=468110114-21062006><FONT face=Arial color=#0000ff size=2>Taken
from release notes, see the Caution notes:</FONT></SPAN></DIV>
<DIV><SPAN class=468110114-21062006><!--StartFragment -->
<P class=MsoNormal><SPAN style="FONT-SIZE: 14pt; FONT-FAMILY: Tahoma">Operating
System Upgrade Service Release 2000.4.2sr7a
(win-OS-Upgrade-K9.2000-4-2sr7a.exe)<o:p></o:p></SPAN></P>
<P class=MsoNormal><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Tahoma"> <o:p></o:p></SPAN></P>
<P class=MsoNormal><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: Tahoma">Release
date: 09 June 2006<o:p></o:p></SPAN></P>
<P class=MsoNormal><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: Tahoma">Document
Revision 2<o:p></o:p></SPAN></P>
<P
style="BACKGROUND: rgb(224,224,224) 0% 50%; moz-background-clip: initial; moz-background-origin: initial; moz-background-inline-policy: initial"><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Tahoma">Microsoft provides monthly releases
of security <SPAN class=SpellE>hotfixes</SPAN> on the 2nd Tuesday of each
month.<SPAN> </SPAN>Cisco’s monthly OS Service Release is scheduled to
post on the 3rd Tuesday of each month. <o:p></o:p></SPAN></P>
<P
style="BACKGROUND: rgb(224,224,224) 0% 50%; moz-background-clip: initial; moz-background-origin: initial; moz-background-inline-policy: initial"><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Tahoma">Cisco will continue to test
<?xml:namespace prefix = st1 /><st1:personname w:st="on">and</st1:personname>
release Microsoft <SPAN class=SpellE>hotfixes</SPAN> that meet our criteria for
Critical <SPAN class=SpellE>hotfixes</SPAN> in 1 business day.<SPAN>
</SPAN>Any applicable critical <SPAN class=SpellE>hotfix</SPAN> released by
Microsoft will be added to the <A
href="http://www.cisco.com/univercd/cc/td/doc/product/voice/c_callmg/osbios.htm">Cisco
IP Telephony Operating System, SQL Server, Security Updates</A> document with
<st1:personname w:st="on">and</st1:personname> explanation about whether or not
it is critical for Cisco IP Telephony servers <st1:personname
w:st="on">and</st1:personname> when it will be released by
Cisco.<o:p></o:p></SPAN></P>
<P
style="BACKGROUND: rgb(224,224,224) 0% 50%; moz-background-clip: initial; moz-background-origin: initial; moz-background-inline-policy: initial"><B><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Tahoma">Caution</SPAN></B><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Tahoma">:<SPAN> <STRONG><EM>
</EM></STRONG></SPAN><STRONG><EM>Do not apply this service release with OS
version 2000.2.7, 2000.4.1 or previous OS release
trains.</EM></STRONG><SPAN> </SPAN><STRONG><EM>This service release is
only compatible with the OS 2000.4.2 release train</EM></STRONG>.<SPAN>
</SPAN>You should apply this service release to all servers in your
cluster.<SPAN> </SPAN><SPAN>This installation causes call-processing
interruptions <st1:personname w:st="on">and</st1:personname> requires a
reboot.<SPAN> </SPAN>Close all programs before proceeding including
Internet Explorer to avoid conflicts with the software being installed
<st1:personname w:st="on">and</st1:personname>/or
upgraded.</SPAN></SPAN></P></SPAN></DIV>
<DIV> </DIV>
<DIV> </DIV><!-- Converted from text/rtf format -->
<P><SPAN lang=en-us><B><I><FONT face="Book Antiqua" size=2>Cathy
Poper</FONT></I></B><I></I></SPAN> <BR><SPAN lang=en-us><FONT face=Arial
size=2>City of Hamilton/IT Services</FONT></SPAN> <BR><SPAN lang=en-us><FONT
face=Arial size=2>Network Support Analyst</FONT></SPAN> <BR><SPAN
lang=en-us><FONT face=Arial size=2>55 York Blvd., 6th floor</FONT></SPAN>
<BR><SPAN lang=en-us><FONT face=Arial size=2>Hamilton, Ontario</FONT></SPAN>
<BR><SPAN lang=en-us><FONT face=Arial size=2>Canada</FONT></SPAN> <BR><SPAN
lang=en-us><FONT face=Arial size=2>L8L 3K7</FONT><I></I></SPAN> <BR><SPAN
lang=en-us><FONT face=Arial size=2>Tel: 905-546-2424 x5481</FONT></SPAN>
<BR><SPAN lang=en-us><FONT face=Arial size=2>Fax: 905-546-2333</FONT></SPAN>
<BR><SPAN lang=en-us><U><I><FONT face=Arial
size=2>cpoper@hamilton.ca</FONT></I></U><I></I></SPAN> </P>
<BLOCKQUOTE dir=ltr style="MARGIN-RIGHT: 0px">
<DIV></DIV>
<DIV class=OutlookMessageHeader lang=en-us dir=ltr align=left><FONT
face=Tahoma size=2>-----Original Message-----<BR><B>From:</B>
cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net]
<B>On Behalf Of </B>Lelio Fulgenzi<BR><B>Sent:</B> Monday, June 19, 2006 12:43
PM<BR><B>To:</B> Voll, Scott; cisco-voip@puck.nether.net<BR><B>Subject:</B>
Re: [cisco-voip] IPCCx ???'s<BR><BR></FONT></DIV>
<DIV><FONT size=2>I've referred to this document in the past. It seems to be
the same file name all the time since everytime I go back, it's always
updated. This one seems to be updated June 12, 2006. sr7a does not seem to be
on the list. :(</FONT></DIV>
<DIV> </DIV>
<DIV><FONT size=2></FONT> </DIV>
<DIV><FONT size=2><A
href="http://www.cisco.com/application/pdf/en/us/guest/products/ps1846/c1225/ccmigration_09186a00803d82f5.pdf">http://www.cisco.com/application/pdf/en/us/guest/products/ps1846/c1225/ccmigration_09186a00803d82f5.pdf</A></FONT></DIV>
<DIV><FONT size=2>
<P align=left></P>
<TABLE cellSpacing=0 cellPadding=7 width=718 border=1>
<TBODY>
<TR>
<TD vAlign=top width="27%" height=34><B><FONT size=2>
<P align=left>Cisco CRS 4.0(1) SR1 Solution Set (Sheet 1 of
2)</FONT><FONT size=1>CallManager</B></FONT></P></TD>
<TD vAlign=top width="16%" height=34><B><FONT size=1>
<P align=left>OS Release</B></FONT></P></TD>
<TD vAlign=top width="27%" height=34><B><FONT size=1>
<P align=left>Hardware</B></FONT></P></TD>
<TD vAlign=top width="19%" height=34><B><FONT size=1>
<P align=left>IP Phones for Cisco Agent Desktop</B></FONT></P></TD>
<TD vAlign=top width="12%" height=34><B><FONT size=1>
<P align=left>IP Phones for Cisco IP Phone Agent</B></FONT></P></TD></TR>
<TR>
<TD vAlign=top width="27%" height=388><FONT face=Verdana,Verdana size=1>
<P align=left>4.1(2) - JTAPI 2.1(2.3)</FONT><B><FONT size=1><FONT
face="Times New Roman">*</FONT></P></B></FONT><FONT face=Verdana,Verdana
size=1>
<P align=left> SR1 - JTAPI 2.1(2.5)</P>
<P align=left>4.1(3) - JTAPI 2.1(3.3)</FONT><B><FONT size=1><FONT
face="Times New Roman">*</FONT></B></FONT><FONT face=Verdana,Verdana
size=1>- JTAPI 2.1(3.9)</FONT><B><FONT size=1><FONT
face="Times New Roman">* </FONT></B></FONT><FONT face=Verdana,Verdana
size=1>SR2 - JTAPI 2.1(3.11)</FONT><B><FONT size=1><FONT
face="Times New Roman">* </FONT></B></FONT><FONT face=Verdana,Verdana
size=1>SR3a - JTAPI 2.1(3.14)</P>
<P align=left>4.2(1) - JTAPI 2.2(1.5) SR1 - JTAPI 2.2(1.5)</FONT></P></TD>
<TD vAlign=top width="73%" colSpan=4 height=388><FONT
face=Verdana,Verdana size=1>
<P align=left>OS 2000.2.5 SR6 SR7 SR8</P>
<P align=left>OS 2000.2.6 SR1 SR2
SR3 SR4 SR5 SR6</P>
<P align=left>OS 2000.2.7</FONT><B><FONT size=1><FONT
face="Times New Roman">* </FONT></B></FONT><FONT face=Verdana,Verdana
size=1>SR1</FONT><B><FONT size=1><FONT
face="Times New Roman">*</FONT></B></FONT><FONT face=Verdana,Verdana
size=1> SR2</FONT><B><FONT size=1><FONT
face="Times New Roman">*</FONT></B></FONT><FONT face=Verdana,Verdana
size=1> SR3 SR6</P>
<P align=left> SR7</FONT><B><FONT size=1><FONT
face="Times New Roman">* </FONT></P></B></FONT><FONT
face=Verdana,Verdana size=1>
<P align=left>SR8</FONT><B><FONT size=1><FONT
face="Times New Roman">*</FONT></P></B></FONT><FONT face=Verdana,Verdana
size=1>
<P align=left>OS 2000.4.1</FONT><FONT face=Verdana,Verdana size=1>1
</P></FONT><FONT face=Verdana,Verdana size=1>
<P align=left>SR1</FONT><FONT face=Verdana,Verdana size=1>1
</P></FONT><FONT face=Verdana,Verdana size=1>
<P align=left>SR2</FONT><FONT face=Verdana,Verdana size=1>1 </FONT><FONT
face=Verdana,Verdana size=1>SR3</FONT><FONT face=Verdana,Verdana
size=1>1 </FONT><FONT face=Verdana,Verdana size=1>SR4</FONT><FONT
face=Verdana,Verdana size=1>1 </FONT><FONT face=Verdana,Verdana
size=1>SR5</FONT><FONT face=Verdana,Verdana size=1>1</FONT><B><FONT
size=1><FONT face="Times New Roman">*</FONT></B></FONT><FONT
face=Verdana,Verdana size=1>OS 2000.4.1a</FONT><FONT
face=Verdana,Verdana size=1>1</P></FONT><FONT face=Verdana,Verdana
size=1>
<P align=left>OS 2000.4.2</FONT><B><FONT size=1><FONT
face="Times New Roman">*</FONT></P></B></FONT><FONT face=Verdana,Verdana
size=1>
<P align=left> SR1</FONT><B><FONT size=1><FONT
face="Times New Roman">* </FONT></B></FONT><FONT face=Verdana,Verdana
size=1>SR2</FONT><B><FONT size=1><FONT face="Times New Roman">*
</FONT></B></FONT><FONT face=Verdana,Verdana size=1>SR3</FONT><B><FONT
size=1><FONT face="Times New Roman">* </FONT></B></FONT><FONT
face=Verdana,Verdana size=1>SR4 SR5a </P>
<P align=left>SR6 SR7</FONT></P></TD></TR></TBODY></TABLE></FONT></DIV>
<DIV> </DIV>
<DIV>--------------------------------------------------------------------------------<BR>Lelio
Fulgenzi, B.A.<BR>Senior Analyst (CCS) * University of Guelph * Guelph,
Ontario N1G 2W1<BR>(519) 824-4120 x56354 (519) 767-1060 FAX
(JNHN)<BR>^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
<BR>"I can eat fifty eggs." "Nobody can eat fifty eggs."</DIV>
<BLOCKQUOTE
style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">
<DIV style="FONT: 10pt arial">----- Original Message ----- </DIV>
<DIV
style="BACKGROUND: #e4e4e4; FONT: 10pt arial; font-color: black"><B>From:</B>
<A title=Scott.Voll@wesd.org href="mailto:Scott.Voll@wesd.org">Voll,
Scott</A> </DIV>
<DIV style="FONT: 10pt arial"><B>To:</B> <A title=cisco-voip@puck.nether.net
href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</A>
</DIV>
<DIV style="FONT: 10pt arial"><B>Sent:</B> Monday, June 19, 2006 12:35
PM</DIV>
<DIV style="FONT: 10pt arial"><B>Subject:</B> [cisco-voip] IPCCx ???'s</DIV>
<DIV><BR></DIV>
<DIV class=Section1>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">I have IPCCx 4.0.1sr1build
55. I upgraded my CM’s and IPCCx to OS ver
4.2.sr7a.<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">This morning when I came in the
agents could not log in. Opened a TAC case and they had me move the
CRS 3.5 license files out and then agents could log in. (the Licensing and
resource manager service failed type error)<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">Now I’m dealing with the
supervisors can select a team. Any idea how to fix it? The
Supervisors were all removed from the teams so I added them back and clicked
update, but I’m still having the same problem. This CM and IPCCx is
integrated with AD 2003.<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">TAC says that 4.2.sr7a is not
supported on IPCCx. I’m trying to find anywhere it says this other
then the metrix. No note of this is in the release notes I could
find.<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">Thanks<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">Scott<o:p></o:p></SPAN></FONT></P></DIV>
<P>
<HR>
<P></P>_______________________________________________<BR>cisco-voip mailing
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