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<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Hi all,<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>I have a 4.1.3 cluster that I need to change the local
administrator account to. No problem on a couple of 3.3.5 clusters that
are not running MLA, but when I changed the local administrator account
password on the 4.1.3 publisher when I went to log in go ccmadmin with my MLA
account access is denied. Same thing when logging in with
ccmadministrator. Fortunately I can still get into the subscriber (2
server cluster), but I’m not sure what the problem is. I see these errors
in the event log when attempting to log in to ccmadmin with my MLA account:<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><i><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial;font-style:italic'>The server was unable to logon the Windows
NT account 'keith' due to the following error: Logon failure: unknown user name
or bad password. The data is the error code. <o:p></o:p></span></font></i></p>
<p class=MsoNormal><i><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial;font-style:italic'>For additional information specific to
this message please visit the Microsoft Online Support site located at:
http://www.microsoft.com/contentredirect.asp.<o:p></o:p></span></font></i></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>I’m using the standard procedure for resetting the
local administrator account:<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>To Change Windows Administrator Password:<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>=========================================<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Please make sure that the Local Administrator password is
SAME on all servers in the<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>cluster.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>To change the password, perform the following steps:<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>1. Right click My Computer.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>2. Select Manage.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>3. Go to Local Users and Groups.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>4. Go to Users.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>5. Right click Administrator.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>6. Select Set Password.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>7. Type in the password and confirm.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>I am also restarting the WWW service after making the
change. I’ve rebooted the publisher as well, but I must be missing
something. I can’t find any special instructions on changing local
admin account with MLA running. Seems like it shouldn’t have any
affect on MLA. I’ve changed the password back to the original and I’m
still having the same problem. I was thinking about disabling MLA from
the subscriber and seeing if I can log in with local admin account to ccmadmin,
but I don’t want to hose myself. <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Any ideas? TIA!!<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><strong><b><font size=2 face=Arial><span style='font-size:
10.0pt;font-family:Arial'><ns0:PersonName w:insAuthor="Keith Klevenski"
w:insDate="2006-06-21T13:12:00Z" w:endInsAuthor="Keith Klevenski"
w:endInsDate="2006-06-21T13:12:00Z">Keith Klevenski</ns0:PersonName></span></font></b></strong><font
size=2><span style='font-size:11.0pt'><br>
</span></font><strong><b><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>IP Telephony Engineer</span></font></b></strong><font
size=2><span style='font-size:10.0pt'><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=gray face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:gray'>RigNet Inc.<br>
<U1:STREET><U1:ADDRESS>1880 S. Dairy Ashford<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><ns0:address w:insAuthor="Keith Klevenski"
w:insDate="2006-06-21T13:12:00Z" w:endInsAuthor="Keith Klevenski"
w:endInsDate="2006-06-21T13:12:00Z"><ns0:address w:insAuthor="Keith Klevenski"
w:insDate="2006-06-21T13:12:00Z" w:endInsAuthor="Keith Klevenski"
w:endInsDate="2006-06-21T13:12:00Z"><ns0:Street w:insAuthor="Keith Klevenski"
w:insDate="2006-06-21T13:12:00Z" w:endInsAuthor="Keith Klevenski"
w:endInsDate="2006-06-21T13:12:00Z"><st1:address w:st="on"><st1:Street
w:st="on"><font color=gray><span style='color:gray'>Suite</span></font></st1:Street></ns0:Street></st1:address></ns0:address><font
color=gray><span style='color:gray'> 300</span></font></ns0:address></span></font><font
color=gray><span style='color:gray'><br>
</span></font><font size=2 face=Arial><span style='font-size:10.0pt;font-family:
Arial'><u2:PLACE><u2:CITY><ns0:place w:insAuthor="Keith Klevenski"
w:insDate="2006-06-21T13:12:00Z" w:endInsAuthor="Keith Klevenski"
w:endInsDate="2006-06-21T13:12:00Z"><ns0:City w:insAuthor="Keith Klevenski"
w:insDate="2006-06-21T13:12:00Z" w:endInsAuthor="Keith Klevenski"
w:endInsDate="2006-06-21T13:12:00Z"><font color=gray><span style='color:gray'>Houston</span></font></ns0:City></ns0:place></u2:CITY></u2:PLACE><font
color=gray><span style='color:gray'>, </span><u2:STATE></font><ns0:State
w:insAuthor="Keith Klevenski" w:insDate="2006-06-21T13:12:00Z"
w:endInsAuthor="Keith Klevenski" w:endInsDate="2006-06-21T13:12:00Z"><font
color=gray><span style='color:gray'>TX</span></font></ns0:State><font
color=gray><span style='color:gray'></u2:STATE> </span></font><ns0:PostalCode
w:insAuthor="Keith Klevenski" w:insDate="2006-06-21T13:12:00Z"
w:endInsAuthor="Keith Klevenski" w:endInsDate="2006-06-21T13:12:00Z"><u2:POSTALCODE><font
color=gray><span style='color:gray'>77077</span></font></ns0:PostalCode><font
color=gray><span style='color:gray'>
</span></font></span></font><o:p></o:p></p>
<p class=MsoNormal></u2:POSTALCODE><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'><span Times New>Office: +1
281.674.0702<br>
<ns0:place w:insAuthor="Keith Klevenski" w:insDate="2006-06-21T13:12:00Z"
w:endInsAuthor="Keith Klevenski" w:endInsDate="2006-06-21T13:12:00Z"><ns0:City
w:insAuthor="Keith Klevenski" w:insDate="2006-06-21T13:12:00Z"
w:endInsAuthor="Keith Klevenski" w:endInsDate="2006-06-21T13:12:00Z">Mobile</ns0:City></ns0:place>:
+1 713.677.3925</span></span></font><o:p></o:p></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><a href="http://www.rig.net/" title="http://www.rig.net/"><font size=2
face=Arial><span style='font-size:10.0pt;font-family:Arial'>http://www.rig.net</span></font></a><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><i><font size=2 color=gray face=Arial><span lang=EN
style='font-size:10.0pt;font-family:Arial;color:gray;font-style:italic'>"Extending
the power of your knowledge"</span></font></i><o:p></o:p></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
</U1:ADDRESS></U1:STREET></div>
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