<div>Saw an issues with our CCM yesterday which I'd be interested to hear if anyone else has seen similar.</div>
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<div>Had a bugcheck reboot on the SUB early Sunday morning. Everything failed back to the SUB once it came back up, but most of the AC Pilot Points were not working. Was seeing CPU spikes on both the SUB and PUB. Rebooted the PUB and things went back to normal on that server. Was still seeing CPU spikes on the SUB (mostly caused by
CTIManager.exe and CCM.exe).</div>
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<div>Tried to get the AC Pilot Points working during the day with no luck. Completed a SUB reboot in the evening and when the server came back up, none of the devices would fail back. Saw errors in the event log to do with CTIManager, Cisco Extended Functions and RIS Data Collector all terminating unexpectedly. Completed a second reboot and this time things came up normally, and devices failed back to the SUB.
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<div>I'm trying to work out why I would see services fail like this on one restart, yet work normally on the next restart. Our only recent change has been the installation of 4.1.3 Sr3a from 4.1.3 Sr2. Anyone ever seen this kind of issue with restarts causing CCM to not come up cleanly?
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<div>Thanks</div>
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<div>Nathan </div>