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<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Phone assoc. with the rmuser?<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Scott<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
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<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'>
cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b><span
style='font-weight:bold'>On Behalf Of </span></b>Olson, Jeffrey<br>
<b><span style='font-weight:bold'>Sent:</span></b> Wednesday, June 28, 2006
7:00 AM<br>
<b><span style='font-weight:bold'>To:</span></b> cisco-voip@puck.nether.net<br>
<b><span style='font-weight:bold'>Subject:</span></b> [cisco-voip] Agent state</span></font><o:p></o:p></p>
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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>I have 1 agent who has not been able to put herself in the
ready state. She is able to login but when she tried to put herself in
the ready state she receives an error saying <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>“Request to change agent state failed. Unable to
change agent state.”<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>I have removed her from the IPCC deleting her user account
and recreated it. I have stopped and started the engine. Still
nothing. <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>I can’t figure out why this is only happening with
this one person and not anyone else.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Any ideas?<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Jeff<o:p></o:p></span></font></p>
<p><font size=1 face=Arial><span style='font-size:8.0pt;font-family:Arial'>********************************************************************</span></font><o:p></o:p></p>
<p><font size=1 face=Arial><span style='font-size:8.0pt;font-family:Arial'>CONFIDENTIALITY
NOTICE:</span></font><o:p></o:p></p>
<p><font size=1 face=Arial><span style='font-size:8.0pt;font-family:Arial'>This
E-mail transmission contains information from Mortgage Lenders Network USA,
Inc. which is confidential and legally privileged. The information is intended
only for the use of the individual or entity named on this E-mail. If you are
not the intended recipient, you are hereby notified that disclosing, copying,
distributing, or taking any action in reliance on the contents of this
information is strictly prohibited, and that the E-mail should be returned to
this company immediately. If you have received this E-mail in error, please
contact the sender immediately.</span></font><o:p></o:p></p>
<p><font size=1 face=Arial><span style='font-size:8.0pt;font-family:Arial'> </span></font><o:p></o:p></p>
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