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<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>I see all my calls in CDR, so I believe
everything is working correctly.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>We are using a cron job to move CDR files
to a offbox SQL server to do billing. Could that cause it? It was
done in house.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>The BAD folder has multiple files per day
from july last year though last month. <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Thanks<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Scott<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>PS… I’m still rebooting
tonight.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<div>
<div class=MsoNormal align=center style='text-align:center'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'>
<hr size=2 width="100%" align=center tabindex=-1>
</span></font></div>
<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'> Kevin Thorngren
[mailto:kthorngr@cisco.com] <br>
<b><span style='font-weight:bold'>Sent:</span></b> Monday, July 10, 2006 9:56
AM<br>
<b><span style='font-weight:bold'>To:</span></b> Voll, Scott<br>
<b><span style='font-weight:bold'>Cc:</span></b> cisco-voip@puck.nether.net<br>
<b><span style='font-weight:bold'>Subject:</span></b> Re: [cisco-voip]
CallProcessingNodeCpuPegging</span></font><o:p></o:p></p>
</div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>Well, 3000 files shouldn't cause a CPU spike. Obviously the 2695 files
in the BAD folder are causing the event log message you are seeing. I think the
threshold is 200. It has been a long time since I have had to troubleshoot CDRs
moving to the BAD folder. CDR Insert traces would help but they may need to be
set to detailed when the next CDR is moved to the BAD folder to find the
problem. <o:p></o:p></span></font></p>
</div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>Does it seem like these files are all recent and that none of your CDRs
are being inserted? <o:p></o:p></span></font></p>
</div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>I have seen issues were customers using third party CDR tools run into
issues with the SQL trigger from the third party. This could cause the CDRs to
move to the BAD folder. <o:p></o:p></span></font></p>
</div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>When I was in TAC I never got away with asking the customer to reboot
;-) <o:p></o:p></span></font></p>
</div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>Based on the info you provided I am not convinced that the CPU spike is
a result of the CDR Insert issue (although I won't rule anything out). The only
reason I mentioned troubleshooting before rebooting is if CDRs were not being
inserted and staying in the CDR folder then there would be a possibility of
fixing the CDR Insert problem without a reboot. Then you could see if the CPU
spike problem was resolved. <o:p></o:p></span></font></p>
</div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>Kevin <o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>On Jul 10, 2006, at 12:15 PM, Voll, Scott wrote: <o:p></o:p></span></font></p>
</div>
<blockquote style='margin-top:5.0pt;margin-bottom:5.0pt'>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<div>
<p class=MsoNormal><font size=3 color=navy face=Arial><span style='font-size:
12.0pt;font-family:Arial;color:navy'>Kevin—</span></font> <o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><font size=3 color=navy face=Arial><span style='font-size:
12.0pt;font-family:Arial;color:navy'> </span></font> <o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><font size=3 color=navy face=Arial><span style='font-size:
12.0pt;font-family:Arial;color:navy'>Thanks for the reply….. here is what
I know.</span></font> <o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><font size=3 color=navy face=Arial><span style='font-size:
12.0pt;font-family:Arial;color:navy'> </span></font> <o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><font size=3 color=navy face=Arial><span style='font-size:
12.0pt;font-family:Arial;color:navy'>Pub:</span></font> <o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><font size=3 color=navy face=Arial><span style='font-size:
12.0pt;font-family:Arial;color:navy'> CDR directory – 0 files /
folders</span></font> <o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><font size=3 color=navy face=Arial><span style='font-size:
12.0pt;font-family:Arial;color:navy'> CMR Dirctory – 0 Files /
Folders</span></font> <o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><font size=3 color=navy face=Arial><span style='font-size:
12.0pt;font-family:Arial;color:navy'> Bad directory – 2695 files</span></font>
<o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><font size=3 color=navy face=Arial><span style='font-size:
12.0pt;font-family:Arial;color:navy'> </span></font> <o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><font size=3 color=navy face=Arial><span style='font-size:
12.0pt;font-family:Arial;color:navy'>Sub:</span></font> <o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><font size=3 color=navy face=Arial><span style='font-size:
12.0pt;font-family:Arial;color:navy'> CDR directory – 0 files /
folders</span></font> <o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><font size=3 color=navy face=Arial><span style='font-size:
12.0pt;font-family:Arial;color:navy'> CMR Dirctory – 0 Files /
Folders</span></font> <o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><font size=3 color=navy face=Arial><span style='font-size:
12.0pt;font-family:Arial;color:navy'> </span></font> <o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><font size=3 color=navy face=Arial><span style='font-size:
12.0pt;font-family:Arial;color:navy'>I just restarted the CDR insert service on
the PUB.</span></font> <o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><font size=3 color=navy face=Arial><span style='font-size:
12.0pt;font-family:Arial;color:navy'> </span></font> <o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><font size=3 color=navy face=Arial><span style='font-size:
12.0pt;font-family:Arial;color:navy'>Why do I want to trouble shoot further
before rebooting? Seems as it’s windows it might be a better
solution.</span></font> <o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><font size=3 color=navy face=Arial><span style='font-size:
12.0pt;font-family:Arial;color:navy'> </span></font> <o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><font size=3 color=navy face=Arial><span style='font-size:
12.0pt;font-family:Arial;color:navy'>Scott</span></font> <o:p></o:p></p>
</div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<div>
<p class=MsoNormal><b><font size=3 face=Tahoma><span style='font-size:12.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font face=Tahoma><span
style='font-family:Tahoma'> Kevin Thorngren [mailto:kthorngr@cisco.com]</span></font>
<o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><b><font size=3 face=Tahoma><span style='font-size:12.0pt;
font-family:Tahoma;font-weight:bold'>Sent:</span></font></b><font face=Tahoma><span
style='font-family:Tahoma'> Monday, July 10, 2006 8:59 AM</span></font> <o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><b><font size=3 face=Tahoma><span style='font-size:12.0pt;
font-family:Tahoma;font-weight:bold'>To:</span></font></b><font face=Tahoma><span
style='font-family:Tahoma'> Voll, Scott</span></font> <o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><b><font size=3 face=Tahoma><span style='font-size:12.0pt;
font-family:Tahoma;font-weight:bold'>Cc:</span></font></b><font face=Tahoma><span
style='font-family:Tahoma'> cisco-voip@puck.nether.net</span></font> <o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><b><font size=3 face=Tahoma><span style='font-size:12.0pt;
font-family:Tahoma;font-weight:bold'>Subject:</span></font></b><font
face=Tahoma><span style='font-family:Tahoma'> Re: [cisco-voip]
CallProcessingNodeCpuPegging</span></font> <o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><font size=5 face="Times New Roman"><span style='font-size:
18.0pt'> </span></font> <o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><font size=5 face="Times New Roman"><span style='font-size:
18.0pt'>This may be a separate issue.</span></font> <o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><font size=5 face="Times New Roman"><span style='font-size:
18.0pt'> </span></font> <o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><font size=5 face="Times New Roman"><span style='font-size:
18.0pt'>If you are getting a build up of thousands of files in one of the
following directories then you would see the System process spike the CPU each
time the folder is accessed.</span></font> <o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><font size=5 face="Times New Roman"><span style='font-size:
18.0pt'> </span></font> <o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><font size=5 face="Times New Roman"><span style='font-size:
18.0pt'>C:\Program Files\Cisco\CallDetail\CDR</span></font> <o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><font size=5 face="Times New Roman"><span style='font-size:
18.0pt'>C:\Program Files\Cisco\CallDetail\CMR</span></font> <o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><font size=5 face="Times New Roman"><span style='font-size:
18.0pt'>C:\Program Files\Cisco\CallDetail\BAD</span></font> <o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><font size=5 face="Times New Roman"><span style='font-size:
18.0pt'> </span></font> <o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><font size=5 face="Times New Roman"><span style='font-size:
18.0pt'>But I would suspect that you would see these spikes throughout the day,
each time a file is copied over from one of the Subscribers. I would recommend
waiting until after hours before checking to see how many files are in these
folders as you run the possibility of spiking the CPU if there are many
thousands of files.</span></font> <o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><font size=5 face="Times New Roman"><span style='font-size:
18.0pt'> </span></font> <o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><font size=5 face="Times New Roman"><span style='font-size:
18.0pt'>Maybe a restart of the CDR Insert service would resolve the issue.
Again I would wait for after hours in case of a CPU spike. You might want to
enable the CDR Insert traces to troubleshoot the problem before doing any of
the restarts/reboots.</span></font> <o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><font size=5 face="Times New Roman"><span style='font-size:
18.0pt'> </span></font> <o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><font size=5 face="Times New Roman"><span style='font-size:
18.0pt'>I would recommend starting a perfmon log of Processor usage to find out
which process is spiking the CPU.</span></font> <o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><font size=5 face="Times New Roman"><span style='font-size:
18.0pt'> </span></font> <o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><font size=5 face="Times New Roman"><span style='font-size:
18.0pt'>Kevin</span></font> <o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><font size=5 face="Times New Roman"><span style='font-size:
18.0pt'> </span></font> <o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><font size=5 face="Times New Roman"><span style='font-size:
18.0pt'>On Jul 10, 2006, at 11:35 AM, Voll, Scott wrote:</span></font> <o:p></o:p></p>
</div>
<blockquote style='margin-top:5.0pt;margin-bottom:5.0pt'>
<div>
<p class=MsoNormal><font size=5 face="Times New Roman"><span style='font-size:
18.0pt'> </span></font> <o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><font size=5 color=navy face=Arial><span style='font-size:
18.0pt;font-family:Arial;color:navy'>I see this in the event log:</span></font><font
size=5><span style='font-size:18.0pt'> </span></font><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><font size=5 color=navy face=Arial><span style='font-size:
18.0pt;font-family:Arial;color:navy'> </span></font><font size=5><span
style='font-size:18.0pt'> </span></font><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><font size=5 color=navy face=Arial><span style='font-size:
18.0pt;font-family:Arial;color:navy'>Event ID 3</span></font><font size=5><span
style='font-size:18.0pt'> </span></font><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><font size=5 color=navy face=Arial><span style='font-size:
18.0pt;font-family:Arial;color:navy'>Source: Cisco Database Layer</span></font><font
size=5><span style='font-size:18.0pt'> </span></font><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><font size=5 color=navy face=Arial><span style='font-size:
18.0pt;font-family:Arial;color:navy'> </span></font><font size=5><span
style='font-size:18.0pt'> </span></font><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><font size=5 face="Times New Roman"><span style='font-size:
18.0pt'>Error: kErrorCDRFilesBackingUp - CDR flat files are backing up.</span></font>
<o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><font size=5 face="Times New Roman"><span style='font-size:
18.0pt'> App ID: Cisco Database Layer Monitor</span></font> <o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><font size=5 face="Times New Roman"><span style='font-size:
18.0pt'> Cluster ID: CMPUB-Cluster</span></font> <o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><font size=5 face="Times New Roman"><span style='font-size:
18.0pt'> Node ID: CMPUB</span></font> <o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><font size=5 face="Times New Roman"><span style='font-size:
18.0pt'>Explanation: CDR flat files are not being removed. On the primary
CDR server, verify that the InsertCDR service is running and properly
configured. On a server not the primary, verify that the location for
collecting CDR files is accessible via the network.</span></font> <o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><font size=5 face="Times New Roman"><span style='font-size:
18.0pt'>Recommended Action: Set trace for InsertCDR service to detailed and
look for errors in the trace. Check enterprise CDR parameters for
accuracy..</span></font> <o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><font size=5 color=navy face=Arial><span style='font-size:
18.0pt;font-family:Arial;color:navy'> </span></font><font size=5><span
style='font-size:18.0pt'> </span></font><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><font size=5 color=navy face=Arial><span style='font-size:
18.0pt;font-family:Arial;color:navy'>I went into the Services and all look to
be running. So I’m not sure what’s up. I will be
rebooting it tonight.</span></font><font size=5><span style='font-size:18.0pt'>
</span></font><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><font size=5 color=navy face=Arial><span style='font-size:
18.0pt;font-family:Arial;color:navy'> </span></font><font size=5><span
style='font-size:18.0pt'> </span></font><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><font size=5 color=navy face=Arial><span style='font-size:
18.0pt;font-family:Arial;color:navy'>Scott</span></font><font size=5><span
style='font-size:18.0pt'> </span></font><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><font size=5 color=navy face=Arial><span style='font-size:
18.0pt;font-family:Arial;color:navy'> </span></font><font size=5><span
style='font-size:18.0pt'> </span></font><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><font size=5 color=navy face=Arial><span style='font-size:
18.0pt;font-family:Arial;color:navy'> </span></font><font size=5><span
style='font-size:18.0pt'> </span></font><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><font size=5 face="Times New Roman"><span style='font-size:
18.0pt'> </span></font> <o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><b><font size=5 face=Tahoma><span style='font-size:18.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font size=5
face=Tahoma><span style='font-size:18.0pt;font-family:Tahoma'> Kevin Thorngren
[mailto:kthorngr@cisco.com]</span></font><font size=5><span style='font-size:
18.0pt'> </span></font><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><b><font size=5 face=Tahoma><span style='font-size:18.0pt;
font-family:Tahoma;font-weight:bold'>Sent:</span></font></b><font size=5
face=Tahoma><span style='font-size:18.0pt;font-family:Tahoma'> Monday, July 10,
2006 8:01 AM</span></font><font size=5><span style='font-size:18.0pt'> </span></font><o:p></o:p></p>
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<p class=MsoNormal><b><font size=5 face=Tahoma><span style='font-size:18.0pt;
font-family:Tahoma;font-weight:bold'>To:</span></font></b><font size=5
face=Tahoma><span style='font-size:18.0pt;font-family:Tahoma'> Voll, Scott</span></font><font
size=5><span style='font-size:18.0pt'> </span></font><o:p></o:p></p>
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<p class=MsoNormal><b><font size=5 face=Tahoma><span style='font-size:18.0pt;
font-family:Tahoma;font-weight:bold'>Cc:</span></font></b><font size=5
face=Tahoma><span style='font-size:18.0pt;font-family:Tahoma'>
cisco-voip@puck.nether.net</span></font><font size=5><span style='font-size:
18.0pt'> </span></font><o:p></o:p></p>
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<p class=MsoNormal><b><font size=5 face=Tahoma><span style='font-size:18.0pt;
font-family:Tahoma;font-weight:bold'>Subject:</span></font></b><font size=5
face=Tahoma><span style='font-size:18.0pt;font-family:Tahoma'> Re: [cisco-voip]
CallProcessingNodeCpuPegging</span></font><font size=5><span style='font-size:
18.0pt'> </span></font><o:p></o:p></p>
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<p class=MsoNormal><font size=7 face="Times New Roman"><span style='font-size:
36.0pt'> </span></font><font size=5><span style='font-size:18.0pt'> </span></font><o:p></o:p></p>
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<p class=MsoNormal><font size=7 face="Times New Roman"><span style='font-size:
36.0pt'>Do you know which process is pegging the CPU?</span></font><font
size=5><span style='font-size:18.0pt'> </span></font><o:p></o:p></p>
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<p class=MsoNormal><font size=7 face="Times New Roman"><span style='font-size:
36.0pt'> </span></font><font size=5><span style='font-size:18.0pt'> </span></font><o:p></o:p></p>
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<p class=MsoNormal><font size=7 face="Times New Roman"><span style='font-size:
36.0pt'>Kevin</span></font><font size=5><span style='font-size:18.0pt'> </span></font><o:p></o:p></p>
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<p class=MsoNormal><font size=7 face="Times New Roman"><span style='font-size:
36.0pt'>On Jul 10, 2006, at 10:52 AM, Voll, Scott wrote:</span></font><font
size=5><span style='font-size:18.0pt'> </span></font><o:p></o:p></p>
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<blockquote style='margin-top:5.0pt;margin-bottom:5.0pt'>
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<p class=MsoNormal><font size=7 face="Times New Roman"><span style='font-size:
36.0pt'> </span></font><font size=5><span style='font-size:18.0pt'> </span></font><o:p></o:p></p>
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<p class=MsoNormal><font size=7 face=Arial><span style='font-size:36.0pt;
font-family:Arial'>I installed OS 4.2.sr8 and since then I have been getting
CPU pegging out around the midnight hour. I believe it’s the CDR
flat not getting truncated.</span></font><font size=7><span style='font-size:
36.0pt'> </span></font><o:p></o:p></p>
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<p class=MsoNormal><font size=7 face=Arial><span style='font-size:36.0pt;
font-family:Arial'> </span></font><font size=7><span style='font-size:
36.0pt'> </span></font><o:p></o:p></p>
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<p class=MsoNormal><font size=7 face=Arial><span style='font-size:36.0pt;
font-family:Arial'>Has anyone else seen this?</span></font><font size=7><span
style='font-size:36.0pt'> </span></font><o:p></o:p></p>
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<p class=MsoNormal><font size=7 face=Arial><span style='font-size:36.0pt;
font-family:Arial'> </span></font><font size=7><span style='font-size:
36.0pt'> </span></font><o:p></o:p></p>
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<p class=MsoNormal><font size=7 face=Arial><span style='font-size:36.0pt;
font-family:Arial'>Scott</span></font><font size=7><span style='font-size:36.0pt'>
</span></font><o:p></o:p></p>
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<p class=MsoNormal><font size=7 face="Times New Roman"><span style='font-size:
36.0pt'>_______________________________________________</span></font><font
size=5><span style='font-size:18.0pt'> </span></font><o:p></o:p></p>
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<p class=MsoNormal><font size=7 face="Times New Roman"><span style='font-size:
36.0pt'>cisco-voip mailing list</span></font><font size=5><span
style='font-size:18.0pt'> </span></font><o:p></o:p></p>
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<p class=MsoNormal><font size=7 face="Times New Roman"><span style='font-size:
36.0pt'>cisco-voip@puck.nether.net</span></font><font size=5><span
style='font-size:18.0pt'> </span></font><o:p></o:p></p>
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<p class=MsoNormal><font size=7 face="Times New Roman"><span style='font-size:
36.0pt'>https://puck.nether.net/mailman/listinfo/cisco-voip</span></font><font
size=5><span style='font-size:18.0pt'> </span></font><o:p></o:p></p>
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</blockquote>
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</blockquote>
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