<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN">
<HTML xmlns="http://www.w3.org/TR/REC-html40" xmlns:v =
"urn:schemas-microsoft-com:vml" xmlns:o =
"urn:schemas-microsoft-com:office:office" xmlns:w =
"urn:schemas-microsoft-com:office:word"><HEAD>
<META http-equiv=Content-Type content="text/html; charset=us-ascii">
<META content="MSHTML 6.00.2900.2912" name=GENERATOR><!--[if !mso]>
<STYLE>v\:* {
        BEHAVIOR: url(#default#VML)
}
o\:* {
        BEHAVIOR: url(#default#VML)
}
w\:* {
        BEHAVIOR: url(#default#VML)
}
.shape {
        BEHAVIOR: url(#default#VML)
}
</STYLE>
<![endif]-->
<STYLE>@font-face {
        font-family: Tahoma;
}
@page Section1 {size: 8.5in 11.0in; margin: 1.0in 1.25in 1.0in 1.25in; }
UNKNOWN {
        FONT-FAMILY: Tahoma; panose-1: 2 11 6 4 3 5 4 4 2 4
}
UNKNOWN {
        MARGIN: 1in 1.25in
}
P.MsoNormal {
        FONT-SIZE: 12pt; MARGIN: 0in 0in 0pt; FONT-FAMILY: "Times New Roman"
}
LI.MsoNormal {
        FONT-SIZE: 12pt; MARGIN: 0in 0in 0pt; FONT-FAMILY: "Times New Roman"
}
DIV.MsoNormal {
        FONT-SIZE: 12pt; MARGIN: 0in 0in 0pt; FONT-FAMILY: "Times New Roman"
}
A:link {
        COLOR: blue; TEXT-DECORATION: underline
}
SPAN.MsoHyperlink {
        COLOR: blue; TEXT-DECORATION: underline
}
A:visited {
        COLOR: purple; TEXT-DECORATION: underline
}
SPAN.MsoHyperlinkFollowed {
        COLOR: purple; TEXT-DECORATION: underline
}
PRE {
        FONT-SIZE: 10pt; MARGIN: 0in 0in 0pt; FONT-FAMILY: "Courier New"
}
SPAN.emailstyle17 {
        COLOR: windowtext; FONT-FAMILY: Arial
}
SPAN.emailstyle19 {
        COLOR: navy; FONT-FAMILY: Arial
}
SPAN.EmailStyle20 {
        COLOR: navy; FONT-FAMILY: Arial; mso-style-type: personal-reply
}
DIV.Section1 {
        page: Section1
}
</STYLE>
</HEAD>
<BODY lang=EN-US vLink=purple link=blue>
<DIV dir=ltr align=left><SPAN class=493225521-14072006><FONT face=Tahoma
color=#0000ff size=2>Bill:<BR>I'd be interested if you ever find a fix from
TAC. I get these 10015 errors every now and then, but I don't get any
reports from users related to this. Since no users are complaining, I just
assumed it's a cosmetic problem and not really affecting the
users.</FONT></SPAN></DIV><BR>
<DIV class=OutlookMessageHeader lang=en-us dir=ltr align=left>
<HR tabIndex=-1>
<FONT face=Tahoma size=2><B>From:</B> cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net] <B>On Behalf Of </B>Bill Riley
III<BR><B>Sent:</B> Friday, July 14, 2006 2:41 PM<BR><B>To:</B> Erick Bergquist;
ciscovoip<BR><B>Subject:</B> Re: [cisco-voip] Unity 4.0.4<BR></FONT><BR></DIV>
<DIV></DIV>
<DIV class=Section1>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">No the VM goes through
like nothing is wrong. I have reran current permissions wizard, Deleted and
re-imported the account through Unity all with no change. The user can send
other people e-mail and it works fine. The user can receive voicemail and that
works fine. <o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<DIV>
<DIV class=MsoNormal style="TEXT-ALIGN: center" align=center><FONT
face="Times New Roman" size=3><SPAN style="FONT-SIZE: 12pt">
<HR tabIndex=-1 align=center width="100%" SIZE=2>
</SPAN></FONT></DIV>
<P class=MsoNormal><B><FONT face=Tahoma size=2><SPAN
style="FONT-WEIGHT: bold; FONT-SIZE: 10pt; FONT-FAMILY: Tahoma">From:</SPAN></FONT></B><FONT
face=Tahoma size=2><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: Tahoma"> Erick
Bergquist [mailto:erickbe@yahoo.com] <BR><B><SPAN
style="FONT-WEIGHT: bold">Sent:</SPAN></B> Friday, July 14, 2006 4:25
PM<BR><B><SPAN style="FONT-WEIGHT: bold">To:</SPAN></B> Bill Riley III;
ciscovoip<BR><B><SPAN style="FONT-WEIGHT: bold">Subject:</SPAN></B> Re:
[cisco-voip] Unity 4.0.4</SPAN></FONT><o:p></o:p></P></DIV>
<P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt"><o:p> </o:p></SPAN></FONT></P>
<DIV>
<DIV>
<P class=MsoNormal style="MARGIN-BOTTOM: 12pt"><FONT face="Times New Roman"
size=3><SPAN style="FONT-SIZE: 12pt">Do they hear a failsafe message when it
fails?<BR><BR>Did you check permissions or re-run permissions wizard (current
version), and maybe delete the unity account and re-import the user into unity
or add them back from scratch? When a unity subscriber leaves a msg for
another subscriber it uses that users mail account to send the message. So if
the other users can receive messages from other internal and/or external calls
fine then it may be a issue with the one users account on the exchange/notes
server.<BR><BR><o:p></o:p></SPAN></FONT></P>
<DIV>
<P class=MsoNormal style="MARGIN-BOTTOM: 12pt"><FONT face="Times New Roman"
size=3><SPAN style="FONT-SIZE: 12pt">----- Original Message ----<BR>From: Bill
Riley III <BRiley@jackhenry.com><BR>To:
cisco-voip@puck.nether.net<BR>Sent: Friday, July 14, 2006 2:10:34 PM<BR>Subject:
Re: [cisco-voip] Unity 4.0.4<o:p></o:p></SPAN></FONT></P>
<DIV>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">I have had a TAC case
open for about a week now with no results. Has anyone seen this error or have
any suggestions? </SPAN></FONT><o:p></o:p></P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial"> </SPAN></FONT><o:p></o:p></P>
<DIV>
<DIV class=MsoNormal style="TEXT-ALIGN: center" align=center><FONT
face="Times New Roman" size=3><SPAN style="FONT-SIZE: 12pt">
<HR tabIndex=-1 align=center width="100%" SIZE=2>
</SPAN></FONT></DIV>
<P class=MsoNormal><B><FONT face=Tahoma size=2><SPAN
style="FONT-WEIGHT: bold; FONT-SIZE: 10pt; FONT-FAMILY: Tahoma">From:</SPAN></FONT></B><FONT
face=Tahoma size=2><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: Tahoma">
cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net]
<B><SPAN style="FONT-WEIGHT: bold">On Behalf Of </SPAN></B>Bill Riley
III<BR><B><SPAN style="FONT-WEIGHT: bold">Sent:</SPAN></B> Thursday, June 29,
2006 10:40 AM<BR><B><SPAN style="FONT-WEIGHT: bold">To:</SPAN></B>
cisco-voip@puck.nether.net<BR><B><SPAN
style="FONT-WEIGHT: bold">Subject:</SPAN></B> [cisco-voip] Unity
4.0.4</SPAN></FONT><o:p></o:p></P></DIV>
<P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt"> <o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"> </SPAN></FONT><o:p></o:p></P>
<P class=MsoNormal style="MARGIN-BOTTOM: 12pt"><FONT face=Arial color=black
size=1><SPAN style="FONT-SIZE: 8.5pt; COLOR: black; FONT-FAMILY: Arial">Hi,i
have Unity 4.0(4) Unified Messaging (integrated with Exchange 2003) on Windows
2003. </SPAN></FONT><o:p></o:p></P>
<P class=MsoNormal><FONT face=Arial color=black size=1><SPAN
style="FONT-SIZE: 8.5pt; COLOR: black; FONT-FAMILY: Arial">When a certain
extension tries to leave a voicemail to other people internally we get this in
the event viewer.</SPAN></FONT><o:p></o:p></P>
<P class=MsoNormal><FONT face=Arial color=black size=1><SPAN
style="FONT-SIZE: 8.5pt; COLOR: black; FONT-FAMILY: Arial"> </SPAN></FONT><o:p></o:p></P>
<P class=MsoNormal><FONT face=Arial color=black size=1><SPAN
style="FONT-SIZE: 8.5pt; COLOR: black; FONT-FAMILY: Arial">Source:
CiscoUnity_ConvMsg <BR>Category: Network <BR>EventID: 10015 <BR>Description:
<BR>IAvDohMessage::Submit returned[0x800404dc] on line 683 of file
e:\views\cs_ue4.0.3.159\un_Core2\ConversationEng\AvStateSvr\AvSMsgSend.cpp</SPAN></FONT><o:p></o:p></P>
<P class=MsoNormal><FONT face=Arial color=black size=1><SPAN
style="FONT-SIZE: 8.5pt; COLOR: black; FONT-FAMILY: Arial"> </SPAN></FONT><o:p></o:p></P>
<P class=MsoNormal><FONT face=Arial color=black size=1><SPAN
style="FONT-SIZE: 8.5pt; COLOR: black; FONT-FAMILY: Arial">They never get the
voicemail that is left by the person. This person can still receive VM but can
not send. </SPAN></FONT><o:p></o:p></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"> </SPAN></FONT><o:p></o:p></P>
<P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt">Thanks,<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt">Bill Riley<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt"> <o:p></o:p></SPAN></FONT></P><PRE><FONT face="Courier New" size=2><SPAN style="FONT-SIZE: 10pt">NOTICE: This electronic mail message and any files transmitted with it are intended exclusively<o:p></o:p></SPAN></FONT></PRE><PRE><FONT face="Courier New" size=2><SPAN style="FONT-SIZE: 10pt">for the individual or entity to which it is addressed. The message, together with any attachment, may contain confidential and/or privileged<o:p></o:p></SPAN></FONT></PRE><PRE><FONT face="Courier New" size=2><SPAN style="FONT-SIZE: 10pt">information. Any unauthorized review, use, printing, saving, copying, disclosure <o:p></o:p></SPAN></FONT></PRE><PRE><FONT face="Courier New" size=2><SPAN style="FONT-SIZE: 10pt">or distribution is strictly prohibited. If you have received this message in error, please immediately<o:p></o:p></SPAN></FONT></PRE><PRE><FONT face="Courier New" size=2><SPAN style="FONT-SIZE: 10pt">advise the sender by reply email and delete all copies.<o:p></o:p></SPAN></FONT></PRE></DIV><PRE><FONT face="Courier New" size=2><SPAN style="FONT-SIZE: 10pt">NOTICE: This electronic mail message and any files transmitted with it are intended exclusively<BR>
for the individual or entity to which it is addressed. The message, together with any attachment, may contain confidential and/or privileged<BR>
information. Any unauthorized review, use, printing, saving, copying, disclosure <BR>
or distribution is strictly prohibited. If you have received this message in error, please immediately<BR>
advise the sender by reply email and delete all copies.<o:p></o:p></SPAN></FONT></PRE>
<DIV>
<P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt">_______________________________________________<BR>cisco-voip
mailing list<BR>cisco-voip@puck.nether.net<BR><A
href="https://puck.nether.net/mailman/listinfo/cisco-voip"
target=_blank>https://puck.nether.net/mailman/listinfo/cisco-voip</A><o:p></o:p></SPAN></FONT></P></DIV></DIV>
<P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt"><o:p> </o:p></SPAN></FONT></P></DIV></DIV></DIV><PRE>NOTICE: This electronic mail message and any files transmitted with it are intended exclusively
for the individual or entity to which it is addressed. The message, together with any attachment, may contain confidential and/or privileged
information. Any unauthorized review, use, printing, saving, copying, disclosure
or distribution is strictly prohibited. If you have received this message in error, please immediately
advise the sender by reply email and delete all copies.
</PRE></BODY></HTML>